Mike Waterhouse

Check out tonight's full harvest supermoon and partial lunar eclipse. Taken with a 600mm lens from NYC. #LunarEclipse

@stairway_to7_ @LincolnRestler @awholelottanner @lyft @CitiBikeNYC @NYC_DOT @ydanis @OsseChi @bikenewyork In tagging Citibike’s handle in a couple replies, they reached out and told me to DM them. I did that immediately and the next morning it was magically resolved and my account was unlocked/fixed. Still don’t know the reason it was blocked.

@MikeWaterhouse @LincolnRestler @awholelottanner @lyft @CitiBikeNYC @NYC_DOT @ydanis @OsseChi @bikenewyork did this help Mike? Having same issue and it's incredibly frustrating

Apparently @lyft can - and does! - just ban someone from using @CitiBikeNYC without giving a reason or a chance to appeal. This should not be how a public bikeshare works. @NYC_DOT @ydanis @LincolnRestler @OsseChi #bikenyc @bikenewyork

@lyft Thanks! Sure thing.. just sent you a message

@MikeWaterhouse Hey Mike! Could you DM us the email and phone associated with your account? We'd be glad to look into this further.

@LincolnRestler @awholelottanner @lyft @CitiBikeNYC @NYC_DOT @ydanis @OsseChi @bikenewyork The same thing recently happened to me. Suddenly got a "you cannot take a ride at this time" message when trying to take out a @CitiBikeNYC and customer service wasn't able to tell me why, other than providing a vague list of reasons. Just reached out to the email in this thread

@awholelottanner @lyft @CitiBikeNYC @NYC_DOT @ydanis @OsseChi @bikenewyork Sorry for delay. We did run this down with Citibike and they confirmed that this was done in error and account has been reinstated. We are keen to learn more about their policies for when / how accounts can be suspended and ensuring there is a simple, swift appeals process.

Real-time debate response, the spread is widening: {WSL ELECTION<GO>}

Do e-scooter storage options exist in NYC? Many apartment buildings are outright banning them, even if UL certified and deemed safe. Would be great to have a place to store/charge them, promoting eco-friendly transportation options. Looking specifically in LIC. cc: @juliej_won

Heads up if you have a @CitizensBank online-only high-yield savings account -- check your account. There's a technical glitch that causes your account to say "you have no open accounts" when you log in. Customer service rep says I'm not the only one having this problem

@katydad92 @instagram Thanks! A difficult landscape to navigate, it seems

@MikeWaterhouse @instagram Facebook is just as useless when that happens. Wish I had an answer. Good luck

Does anyone know how to get @instagram to take down an imposter account that stole content and is reaching out to followers via DM with scam-like messages? Reported the account but Instagram says it isn’t going against its guidelines. Won’t let me respond to the support request

@AmandaHarnocz @instagram Thanks! And already getting spam replies here lol

@MikeWaterhouse @instagram I bet after 20+ they’ll look into it. Good luck.

@AmandaHarnocz @instagram Not that big a deal to pull in work people for my personal account, but just annoying because they could scam someone who thought it was me

@MikeWaterhouse @instagram I’m out of media so I don’t have my connections anymore but a digital director where you are should be able to help.

@AmandaHarnocz @instagram Thank you!!

@MikeWaterhouse @instagram … 21.

@AmandaHarnocz @instagram 20+ others have reported it! Maybe I need more?

@MikeWaterhouse @instagram Get multiple people to report it

@grrvin Love it! Isn't it great knowing with good certainty where you should wear a mask to avoid getting sick (or getting others sick)? The info is empowering!

@MikeWaterhouse Agreed. Because of you we got one of those fancy sensors too.

Coming out of the pandemic, we shouldn’t stand down on indoor air quality and the importance of filtration systems and/or the introduction of fresh air to prevent the spread of airborne illnesses.

This just my take from carrying the CO2 meter around with me to various places & situations. Can share more details about other places, if you’re interested (like an airplane has levels closer to 1000-1200 — and it’s lower when in the air). Would love to hear from experts on this

This NYT article from 2020 talks about the airflow in subway cars. It says the air is fully replaced with fresh air every 3 mins 20 secs, on average. But my measurements of CO2 show this is not happening. nytimes.com/interactive/20…