Victoria Neilson MIH

@HospAction hospitalityaction.org.uk/donate #CoronaVirusUpdate #hospitalityaction #covid19UK #StaySafeStayHome

@CalMac_Updates @CalMacFerries please can someone acknowledge and respond

@CalMac_Updates I need someone to call me on the number I am private messaging to you. Not the number on the booking as that is the passengers number and they are currently driving

@MissVNeilson We have been able to move you onto the 07:00 departing Kennacraig and 14:00 departing Port Askaig, please let us know if you are able to travel on these sailings?

@CalMac_Updates @CalMacFerries your lack of communication is shocking. You claim timings or updates will be texted or emailed and yet I’ve had nothing. It’s 5.30pm and due to sail at 9.45am and know for certain this won’t go ahead yet have received no communication or apology?

@CalMac_Updates I have messaged

@MissVNeilson Hi there, could you please send us a direct message with your booking reference and confirm the name and address and we'll take a look for you

@CalMacFerries @CalMac_Updates have a return booking for tomorrow for Kennacraig>Islay and not had any email updates but website now showing huge disruption to sailing times. Cannot get through on phone. Need to know urgently about any changes to times as have bookings on Islay.

@CalMac_Updates @CalMacFerries I am not able to contact you via any phone numbers about a booking for April 11th and your booking system is out of action. I am trying to organise a trip for someone with stage 4 cancer and all I can get is an automated message back to a DM?!

@AvantiWestCoast @HaydnRo38797760 @AvantiWestCoast what are the alternatives?!

@HaydnRo38797760 Understandably, we're not able to give advance notice of flooded tracks which is what has caused the disruption to your family's journey today. Please know that they won't be stranded though and alternatives are in place. Where are they heading to, and where from? - Lauren

@AvantiWestCoast you have cancelled my families train home from Scotland. No notice no options or help given you have just left them stranded. Terrible !

Set up ready for a busy day of conference at Inglewood Manor #meetingsandevents #meetingspace Boutique Hotel Group Ltd lnkd.in/e3QQm97s

Next Month I will be a part of the #MIALDMiles team raising funds for Hospitality Action Summer Challenge 2023. My aim is to Run 20 Miles to raise some much-needed funds!!! It’s all for an amazing cause so please please donate if…lnkd.in/eih9MN2m lnkd.in/e2PhzVB8

I’m currently recruiting for an enthusiastic Reception Duty Manager to join our team at Inglewood Manor in Cheshire. Range of company benefits including service charge, meals on duty, discounted rates across Boutique Hotel Group Ltd Contact me for mor…lnkd.in/esuE8Wk2

@Sure have you stopped making the men’s deodorant stick?

@Tesco I have just downloaded clubcard app on a new phone. I can’t add my Clubcard to apple wallet - I can’t find the option in the app. Please help

@YourSSE four attempts to get a refund from you and each time it has been rejected with no explanation. Promised a call back yesterday and nothing received. You are currently holding over £250 on my account and will not return it. Unable to contact you to resolve

@SSE four attempts to get a refund from you and each time it has been rejected with no explanation. Promised a call back yesterday and nothing received. You are currently holding over £250 on my account and will not return it. Unable to contact you to resolve

@Groupon_UK @Groupon currently receiving terrible customer service as a merchant. No response from any email contacts. Merchant centre not working. Cannot update availability or offers.

@AldiUK can you explain the reason behind this? My friend tonight in a north wales store. Surely supermarket chains can do better than this? #foodwaste #environment

@HospAction can I do part of my To Hell and Back on horseback? 🤔

Well done @fredsirieix1 for the positive message about hospitality on @thismorning #hospitalityindustry

I join commentators in expressing my total shock that the fascist supporters of a fascist are behaving like fascists.

In light of the announcement by @NicolaSturgeon and ahead of @BorisJohnson's address this evening please remember our helpline is on hand to all UK hospitality people. It's open 24/7, is completely confidential and will be able to help: 0808 802 0282 #wevegotyou