Moorfields Eye Hospital NHS Foundation Trust

Some of our clinics may be impacted during the resident doctors’ industrial action set to take place (7am, Wednesday 17 Dec to 7am, Monday 22 Dec).Your care team will have made contact with you if your appointment is affected. If you don't hear from us, please attend as planned.

Some of our clinics may be impacted during the resident doctors’ industrial action set to take place (7am, Friday 14 Nov to 7am, Wednesday 19 Nov).Your care team will have made contact with you if your appointment is affected. If you don't hear from us, please attend as planned.

Today our regional Chief Nurse for London, Karen Bonner, was at @Moorfields and received her winter flu vaccination. Flu has arrived early – with cases already three times higher than this time last year. Read more ➡️  england.nhs.uk/2025/11/nhs-is…

There are severe delays on the Northern line this morning. This may make it difficult for you to make your appointment. Please use alternative routes where possible. If you need to reschedule, please email us as soon as possible at moorfields.outpatientbookingsbc@nhs.net

We are receiving a high volume of calls, so you may experience longer wait times. If you need to get in touch regarding an appointment that is not taking place within the next 48 hours, please email our booking centre on moorfields.outpatientbookingsbc@nhs.net

There are planned tube & DLR strikes between Sunday 7 and Friday 12 September. Please attend your appointment with us as planned, unless you hear otherwise from your clinic. If you need to reschedule, please email us as soon as possible at moorfields.outpatientbookingsbc@nhs.net

Our contact centre is experiencing technical dificulties. If you have trouble getting through please email moorfields.outpatientbookingsbc@nhs.net

Following the bank holiday, the Contact Centre expect to see an increase in calls on Tuesday 26 Aug. If your call is not related to an appointment within the next 48 hours, please call back near to the time of your appointment, or email moorfields.outpatientbookingsbc@nhs.net

Old Street tube station is currently closed. Patients travelling to Moorfields City Road will need to use a different route. Please check @TfL for tube and bus options. If you're struggling to make your appointment, please call us or email moorfields.outpatientbookingsbc@nhs.net

Join us for our BRC Open Day! Hear from top researchers & clinicians Ask your questions Enjoy lunch, refreshments & community When: Sat 13 Sep in Old Street Free registration: buff.ly/axExdb1 #NIHRsupported @UCLeye @Moorfields @MoorfieldFriend

Heat-health alerts are in place this week. If you are travelling in for an appointment, please pack extra water. We have water coolers in our clinics if you need more when you arrive. Please take care in the heat, and look out for those who may be more vulnerable.

Some clinics at Moorfields may be impacted during the resident doctors’ industrial action set to take place (Fri 25 July 2025 to Wed 30 July). Your care team will have made contact with you if your appointment is affected. If you don't hear from us, please attend as planned.

Due to a fire alarm at our contact centre we expect long wait times when calling up Moorfields this morning. If you need to get in touch regarding an appointment that is not taking place within the next 48 hours, please email moorfields.outpatientbookingsbc@nhs.net

There are severe delays on the Northern line this morning. This may make it difficult for you to make your appointment. Please use alternative routes where possible. If you need to reschedule, please email us as soon as possible at moorfields.outpatientbookingsbc@nhs.net

@MsLiberty1776US Hi Charlotte, please can you send us a direct message so we can take some details from you. Best wishes.

@Moorfields I can’t believe you cancelled all my surgeries I’m blind in one eye told me that i needed an urgent referral which you couldn’t do for surgery in 5 days and won’t tell me my diagnosis and SENT THE WRONG REFERRAL TO MY GP

You can also email us at moorfields.outpatientbookingsbc@nhs.net If you need emergency eye care, for sudden sight loss, or an eye injury, our A&E remains open 24/7 as usual.

If you need to speak to us, but your appointment is not scheduled for early next week, please call us back closer to your appointment date. We are keen to keep our phone lines open for those who are due in next week...

Wishing our patients, staff, and volunteers an enjoyable Bank Holiday. Thanks to all our teams who are working this weekend. Our phone lines are likely to be busier than usual on Tuesday 27 May with longer wait times...

@nicksie205 Thanks for sharing, Nick. We really appreciate the feedback. Hope all is well with you. Best wishes.

Thank you @Moorfields - from A & E to surgery yesterday. Every team member from porters, nurses, doctors, anaesthetists, surgeons were exceptional in their care, attention and ensuring we knew what was happening. Thank you! Thank you! Thank you!

Our A&E department is running today, but patients who require emergency eye care for injury or sudden sight loss are advised to log on to our online A&E platform at moorfields.nhs.uk/ae/virtual-con… or visit their nearest eye care centre.