NETGEAR

@NormanTrichon @PCMag @WIRED @CNET Hi, thank you for reaching out to us. May we know if you were able to get in touch with the support team? If yes, please provide us with the support case number for us to check on it. NETGEAR Team

@NETGEAR Orbi 770 Series Technical issues with the product. 6th phone call & now on hold for over 45 minutes @PCMag @WIRED @CNET

@EastCoast49r @Bitdefender Hi, thank you for reaching out to us. Please provide us with your support case number for us to check on it. NETGEAR Team

@NETGEAR @Bitdefender Hey! I’ve been hung up on twice tonight on your help line. I’m starting to get ticked. What gives??? I just want an RMA?? Netgear are you there???

Third party testing confirmed that NETGEAR Armor, our advanced online security and privacy solution, consistently outperforms its competitors. Read the AV-Comparatives report: bit.ly/49O2JFr #NETGEARArmor #NETGEAR #CyberSecurity #Router #Vulnerability @Bitdefender

@projecti30 Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR @NETGEAR ayo my nighthawk won’t stop disconnecting! Plz fix!

@ducexxxduce Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR how do I contact someone with questions? Tried to use the app but says it is expired and won’t let me.

@MickLee93 Hi, apologies for the delayed response. You can dial the number below to get in touch with our team in Australia. 1300 361 254 NETGEAR Team

Has anyone been able to get a hold of @NETGEAR support in Australia? Hey netgear, my Orbi router keeps dropping out. Can you help? #netgear #netgearorbi

@Fuglybusteef Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR I bought a subscription so that I could manage my AP. But I cant apply my subscription to my device.

@jeff_dodge Hi, we would like to help out. Please provide us with your support case number for us to check on it. NETGEAR Team

Worst product/technical support experience I'd had in my entire life with @NETGEAR. I bought their Orbi 770 Router with two Satellites in December and have had nothing but problems with them and completely ineffectual tech support since day 1. I hope someone @NETGEAR cares.

@IRONMANTMS Hi, we would like to help out. Please provide us with your support case number for us to check on it. NETGEAR Team

@NETGEAR can you guys just send me two new satellites? I literally bought he Orbi for $1200 and after 10 days it’s been nothing but trouble and I’ve dedicated 15 hours of my life troubleshooting with tech support.

@digitaldadtx Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

Hey @NETGEAR your Android app is trash! Can't access my device since the last update. All that shows up is a blank white screen. Fix your stuff. 😡👎

@ToBluesky24 Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR I don’t know what the heck is going on with this app, but all my extras are GONE parental controls, Armor etc. WTF???

@14o914o9 Hi, we recommend contacting our customer care team via email at customer.service@netgear.com and provide a detailed description of your concern for them to assist and find a resolution for you. NETGEAR Team

@NETGEAR i would like to cancel the order.I place to day for an extended warranty

@myapaulogies Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR what are you doing to fix the problem causes by the latest update v 7.2.8.5 on the orbi rbr960 that causes the app to say it cannot be found?

@ChuckFritz2 @Bitdefender Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR @Bitdefender Netgear support stinks. 2nd satellite won't attach with brand new mesh system, told when called need to pay $399 for security before I can speak to tech...total B S. This after I spent a few hundred a few days ago or support wouldn't help which didn't. . $500+ to turn mesh on???

@jillv46 Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR Is there a way for me to DM?

@WorstBryFar Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR Updated my router to newset firmware. Now my phone won't stay connected to the Wifi. Customer Support site just freezes up.

@MamaStone90 Hi, thank you for reaching out to us. Please provide us with your support case number for us to check on it. NETGEAR Team

@NETGEAR Still having issues connecting our new Nighthawk RS200. Spent 3 hours on Friday and again nearly two hours now with CS rep. This should not be that difficult. We have a home director box for our equipment. Please help.

@gmjk65 Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

@NETGEAR I purchased your modem Serial Number: 5UY216WR00A53. It doesn't work right! It took me months to figure out that it was the modem and now I need help to find out why it doesn't work. Why don't I have the option for support?

@MamaStone90 Hi, thank you for reaching out to us. Please provide us with your support case number for us to check on it. NETGEAR Team

@NETGEAR your products are great, however your cs support needs improvement. Spent 3+ hours Friday a.m. trying to set up new Nighthawk RS200 WiFi 7. CS Rep finally said unplug it and wait 30 minutes and he will call back. He never did. Still unable to connect this. Help please

@wall_chris10287 Hi, you can always reach our official support team via the link below if you need any technical assistance with your NETGEAR device. netgear.com/about/contact-… You can also call the number below. 1-888-NETGEAR (1-888-6384327) NETGEAR Team

🚨 Internet nightmare w/ @NETGEAR 2 weeks no internet on my $1,500 @NETGEAR Orbi 960 (with Pro Support). Support told me: “Pay extra for security or your system will degrade.” When I called that a scam, they said “If you can’t afford it, buy something else”—then hung up.

@ASB_Bruce Hi Bruce, thank you for reaching out. Apologies for the delayed response. What would you like to know about the M6 Pro? NETGEAR Team

@NETGEAR Your online presale support is basically non existent. I had questions about this product before I throw down 700 bucks: Nighthawk M6 Pro 5G mmWave Mobile Hotspot, Unlocked. Could somebody contact me so my questions can be answered?