Nighthawk Pro Gaming

Starting Jan 30, 2024, @NETGEARgaming will no longer be active. Stay in the loop with all things NETGEAR by joining us at @NETGEAR. Need help? Quick support at support.netgear.com. Thanks for being part of our community!

@snowflitzer Hi, we've sent you a DM. Please check your inbox. NETGEAR Team

@NETGEARgaming It is funny that I do not get the support calls promised now. 3 times this happened. Case is closed but not resolved! I was promised a Remote Desktop assistance but that failed!!! It never happened. Worst support ever!

@NETGEARgaming Why does your support suck so much, I have still warranty on this device and you guys fail to help and fix it, want to charge me first? I got 5 calls so far and no-one has fixed it or gave me the right information?!

@snowflitzer Thank you for providing the info. Let us check on this and make the necessary follow up with the team. NETGEAR Team

@NETGEARgaming #47338351 - it is not going anywhere atm

@Bluefloof1 You can try to recover the router using TFTP here is a KB on how to do that kb.netgear.com/000059633/How-…

@Lemonitup Hi, thank you for reaching out. Did you try to reset the CAX30? Does it only affect the 2.4 GHz signal? Did you make any changes to the CAX30 before this issue happens? What troubleshooting steps have you done so far? kb.netgear.com/000038536/How-…

@NETGEARgaming CAX-30

@NETGEARgaming 2.4 ghz network stopped working on my 120 day old Netgear router. Support told me it’s not a hardware issue because the lights are blinking, the 20 devices that can’t connect to it must be broken.

@SxBruss73 Did you ever get the internet connected to the router?

@NETGEARgaming trying to set up a XR1000 but after initial set the router can't find the internet

@SmileyzX420 Hi, may we know the exact model number of your NETGEAR device? NETGEAR Team

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@superstaryas7 Hi, apologies for the delayed response and for the inconvenience this has caused. We are aware of the issue and are working on a fix that will be included in the next app update. Please make sure to check for it in the coming days. NETGEAR Team

@NETGEARgaming same issue with router app too

@NETDUMA Hope all is well. Any idea why my login details don't work on the app?

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