Nectar

@TheglaGoodman Thank you for reaching out to us regarding your concern. To get a resolution I would request you kindly DM us in private chat. Rashmi twitter.com/messages/compo…

@nectar Hi I forgot to unlock my offers but would like to add my points with my receipt number is there a way of doing this? Thanks

@mattheweb1978 Hey, Matt I’m sorry to hear about your Nectar issues in Nectar account. Can you please drop us a DM so that we can look into this-Neil twitter.com/messages/compo…

@nectar please can you tell me how do I get a physical nectar card? Thanks

@linda8889 Hey Bob, I’m sorry to hear about your experience with nectar. Can you please drop us a DM on Facebook or Twitter (X) so that we can look into this? Sreya twitter.com/messages/compo…

@nectar is a bloody joke! Only unlocked my offers a few days ago. I spent £45 today, checked my app after and noticed I have to unlock my offers again. Most of the things I got were in my offers that I hadn’t unlocked. Ffs why not just automatically unlock! Times are hard.

@4ztxsdvhyq Thank you, Philip, for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? - Arup twitter.com/messages/compo…

@nectar hi, why have my offers been reduced and are no longer personalised

@Maria16569596 Hi Maria, thank you for reaching out to us regarding your concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. Tanja twitter.com/messages/compo…

@nectar my account is not letting me submit my request to win my shop can you help me?

@Teaand_cake @Uber Hey, kmag I’m sorry to hear about your Nectar issues in Nectar account. Can you please drop us a DM so that we can look into this-Neil twitter.com/messages/compo…

@nectar @Uber Another week on and no resolution. Horrendous service from @nectar or is it @uber because one of you has stolen my voucher! Is this the level of customer service you like to portray? Simply awful and you should all be ashamed

@nectar hi Nectar, please refund my nectar points you’ve had for over 6 weeks after you failed to provide my @uber vouchers and blamed @uber for the issue

@SamanthaW_1981 Thank you, Samantha, for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? - Arup twitter.com/messages/compo…

Hello @nectar someone has spent some of my points in a location nowhere near where I live - please advise

@BrandonBeck93 Hey Brandon, I’m sorry to hear about your nectar login concern. Can you please drop us a DM using the link below. - Srijit. twitter.com/messages/compo…

@nectar Sainsburys on browser has accepted this card onto my account for use. but still refuses to log into Nectar app with any email/pasword combo.

@nectar im having a mare trying to connect a VERY old nectar card to the app. refuses to accept login details on the app, refuses to verify anything trying to use browser.

@donnahaskett Hi Donna, I would humbly request you to contact Sainsbury's bank for this particular information as do not deal with it. - Srijit

@nectar hiya i brought euros with my nectar card last week how long do the points take to go onto my card

@vpharm Hey Kev, I’m sorry to hear about your nectar points concern. Can you please drop us a DM using the link below. - Srijit twitter.com/messages/compo…

@nectar nectar is a CON! I was told it will take 7 days to get the points. 2 & half months later the points are still in pending file. happened last year. Nectar stealing my points by not adding them

Goodnight! I hope everyone has a good evening! We'll be back tomorrow from 9am to answer all your Nectar questions. Abbie

@suzeetee Thank you for reaching out to us regarding your concern. To get a resolution I would request you kindly DM us in private chat. Arunava twitter.com/messages/compo…

@nectar can someone please help, once again I seem to have two different nectar card numbers?? This happened last year and seem to be rectified but since end of March 2026 the card numbers different on the app to the card in my Apple Wallet??

@samlee2508 Hi Sam, thank you for reaching out to us regarding your concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. Tanja twitter.com/messages/compo…

@nectar have messaged directly having issue with linked partners for spending. Want to use the offer with enterprise

@AElms6994 Hi Alice, thank you for reaching out to us regarding your concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. Tanja twitter.com/messages/compo…

@nectar My account is locked since 28/02/26 due to "suspicious activity" With the back end team No contact from Nectar I would like: ○ immediate resolution of the problem ○ all my points restored ○ compensation for the inconvenience I look forward to hearing from you

@ChrisEmers9811 Thank you, Chris, for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? - Arup

@nectar Hi Nectar. Im still waiting for my points for taking out my pet insurance. Its been over 60 days now.

@janette_kaye Thank you for reaching out to us regarding your concern. To get a resolution I would request you kindly DM us in private chat. Rashmi twitter.com/messages/compo…

@nectar I bought a TV from Argos on April 5th my points have still not appeared on my account

@bmcmanu06186924 Thank you for reaching out to us regarding your concern. To get a resolution I would request you kindly DM us in private chat Rashmi twitter.com/messages/compo…

@nectar I have been trying to get 7740 points added for a large furniture order and keep being fobbed off since the 14th March. I am lied to on the phone and customer service refuse to email me what has been discussed I am constant having to call up with it not being rectified

@AliceStainer Thank you Alice for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please?~Sougata twitter.com/messages/compo…

Genuinely think @nectar has the worst app & customer service I've ever encountered. I was technically talking to a human being but as she didn't listen to a thing I said, it didn't make a lot of difference.

@Icerabbit007 Thank you Nick for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? ~Sougata twitter.com/messages/compo…

@nectar hello, I am trying to activate the nectar app, however when I ask for a code I do not get anything. I have a Dutch number. There does not seem to be a way to change the number if I had the option of another number. Can you help?

@DGould101 Thank you Darren for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? ~Sougata twitter.com/messages/compo…

@nectar Just used the online chat - very poor service and attitude . Had myself removed from family nectar card with the intentions of having my own separate card and the system will not let me as my email is linked to the old account . Chat people said I needed a second email!

@f1gpgirl Thank you Audrey for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? ~Sougata twitter.com/messages/compo…

@nectar I am trying to register my card on the app but it fails at the end and says there is an issue we’re trying to rectify - this has been ongoing for weeks - can you check what the problem is please?