Nectar

@suswonder29 Thank you, S, for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? - Arup twitter.com/messages/compo…

@nectar I’ve just had 8000 points taken from my account… wasn’t me! What do I do?

@deb38595 Hi Deb, thank you for reaching out to us regarding your concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. Tanja twitter.com/messages/compo…

@nectar Hi I am not getting my nectar points added since January 2026

@loraiiine12 Hi loraine, thank you for reaching out to us regarding your concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. Tanja twitter.com/messages/compo…

@nectar how can i ad points from a old nectar card to my ew or

@LesleyLeck @ClaireSimp78673 Hey, lesley I’m sorry to hear about your Nectar issues in Nectar account. Can you please drop us a DM so that we can look into this-Neil twitter.com/messages/compo…

@ClaireSimp78673 @nectar Mine were used there too

@nectar I've had a email advising £20.00 of my nectar points have been used yesterday in Tower Hamlets in London yesterday. I'm unable to access the online chat to discuss. Can someone help me please?

@ak6117554421618 Thank you for reaching out to us regarding your concern. Can you please drop us a DM so that we can look into this? - Rohan twitter.com/messages/compo…

@nectar how do I contact you to resolve an issue with a replacement card that hasn't inherited the points from my original card.

@martazzz Hi Martzzzz, thank you for reaching out to us regarding your Nectar concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. -Arnab twitter.com/messages/compo…

@nectar looking at recent tweets, I wonder is this a recent or everyday thing that people get their points stolen? I'm in Italy and just had a notification that all my points have been used at a petrol station in UK!

@titsy83 Hey Laura , I’m sorry to hear about your experience with nectar. Can you please drop us a DM on Facebook or Twitter (X) so that we can look into this? Sreya twitter.com/messages/compo…

@nectar hi I think someone has hacked my points as I have 800 taken off in feb from Lincoln

@stu_towers Thank you for reaching out to us regarding your concern. To get a resolution I would request you kindly DM us in private chat. Rashmi twitter.com/messages/compo…

@nectar we are curently in mexico and have just received notification of a 3000 point spend on my account today in manchester UK which is not possible it was me. There is a 5 hour time difference so this will reach you after closing time. Please however address this urgently.

@Toniz7mo Thank you for reaching out to us regarding your concern. To get a resolution I would request you kindly DM us in private chat. Rashmi twitter.com/messages/compo…

@nectar I received an email that i spend 1500 points today at shop location Liversedge huddersfield road and it wasn’t me! Can anyone look into this to this ? Thank you!

@rod_blackwell Thank you Rod for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? -Sougata twitter.com/messages/compo…

@nectar Morning. I made a purchase of £63.24 on Holland & Barrett via the Nectar app (6 points per £1) on Friday 13 March and exited back to the app. However, I haven’t received any confirmation email of my transaction. Please could you check and advise. Thx.

@ClaireSimp78673 Hey Claire, I’m sorry to hear about your Nectar issues in Nectar account regarding missing points. Can you please drop us a DM so that we can look into this for you? - Rohan twitter.com/messages/compo…

@RayPJackson Hi Ray, thank you for reaching out to us regarding your Nectar concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. -Arnab twitter.com/messages/compo…

@nectar Hi, I recently queried, via your on-line chat service, why my ‘5 X points’ offer hadn’t been added. I was told it would take 28 days even though it was my weekly on-line Sainsburys grocery shop. So why have my ‘3X points’ from last week been added straight away?

@ShesADeadGirl Thank you Kizzie for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? -Sougata twitter.com/messages/compo…

@nectar hi :). After a long break of not using my card I started again early last year- upon looking at my account now I realise my points have been in the minus since last year so im assuming someone has used them! Could you look into this?

@dcd1974 Hey Darren, I’m sorry to hear about this unknown transaction. Can you please drop us a DM so that we can look into this? - Rohan twitter.com/messages/compo…

@nectar Hi, I've just looked mu account and points have been used somewhere i haven't been. Can you help?

@tommcgiv Thank you Tom for getting in touch, we can absolutely look into this for you, so we can investigate your Nectar concern can you click on the link below & send us a private message please? -Sougata twitter.com/messages/compo…

@nectar you sent an invite to join a survey but unfortunately your site doesn't allow access to the surveys

@smithersg Hi Graham, thank you for reaching out to us regarding your stolen points concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. -Arnab twitter.com/messages/compo…

@clusterfeck Thank you for reaching out to us regarding your concern. Can you please drop us a DM so that we can look into this? - Rohan twitter.com/messages/compo…

@nectar Hi. We lost our card but want a physical one not a digital one..We use Sainsburys Hook Hants

Good Morning! I hope everyone has a good day. We will be here to help until 8pm. Cailtin

@MikeHoulih24448 Hey Mike, I’m sorry to hear about your Nectar issues in Nectar account regarding the missing points from Marriott Bonvoy linkage. Can you please drop us a DM so that we can look into this for you? - Rohan twitter.com/messages/compo…

@nectar where are my 500 points. I have joined and linked already. 98263000 mike houlihan

@SusanHa85471577 Thank you for reaching out to us regarding your concern. To get a resolution I would request you kindly DM us in private chat. Rashmi twitter.com/messages/compo…

@nectar hi. Do you know if the nectar canvass site is down

@weshpenguin Hi Yvonne, thank you for reaching out to us regarding your concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly so that we can look into this matter. Tanja twitter.com/messages/compo…

@nectar I placed a rare online shop last night not realising my old nectar card was linked to my Sainsburys account. I received a new card in 2024 when my points were stolen. I’ve now updated the account but can I have the points from my shop transferred? I understand if I can’t.