Neiman Marcus

@cloak_rope Hello. we apologize, we do not have any information regarding this item. Thank you for contacting us.

@neimanmarcus Hello, I have a question. I got this cape in a vintage clothing store. It says "Neiman marcus", so I think it's your old product. Please let me know if you have any information about the materials used in this cape. In order to wash and repair, I need information.

@kgarrity75 Hello. We apologize for the disappointment you experienced while visiting our store. Please send us a direct message with more details so we may investigate further. Thank you for bringing this to our attention.

Hey @neimanmarcus just bc I’m someone who buys what she likes regardless of brand or price, doesn’t mean you should have dissed me just bc I walked in wearing old navy. I probably would have bought that cute pair of louboutins if I hadn’t overheard you talking crap about me

@PMW31 Hello! Please send us a direct message with your order number so we can review this for you. Thank you.

@neimanmarcus Purchased this and it was supposed to have a A store credit in my email 4 weeks after Purchase! As You can see it’s Been well past 4 weeks and still nothing! Will buy elsewhere!

Make it a night to remember in this head-turning look by #RonnyKobo, featuring an electrifying blue hue & light-reflecting sequins. It’s the dress you won’t mind seeing pop up in your memories feed for years to come. #LiveYourLuxury #NeimanMarcus

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus Why do you offer something when you don’t have it? You have wasted so much of my valuable time.

@neimanmarcus Why does this company insist on treating customers like garbage? This is false advertising otherwise known as fraud. I’m not letting you get away with it so easily. I gave NM the opportunity to correct the problem but your personnel online is ineffectual.

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus And they were all cancelled by NM

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus I have two other order numbers

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus This is FRAUD

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus WN00009811062 This purchase was made yesterday. What’s happening with this store is outrageous

@CSgraphite ,we are so sorry to hear about your experience. Please send us a DM with your order number, email address, full name, and the best method of contact so we can look into this for you immediately. - Rose.

@neimanmarcus How can you treat your customers like this?

@hopeful823 Hello! Please send us a private message with your order number so we can review this for you. Thank you.

Neiman Marcus Scottsdale give and taketh away! $1500 gift card supposedly earned "given" (their mistake, the wrong HOPE) then voided on the sly! Sneaky and mean "customer service" - no class, indeed. NOT THE ICONIC STORE IT USED TO BE? @neimanmarcus

@imblaice Hello! Please send us a private message with your order number so we can review this for you. Thank you.

@neimanmarcus please tell me how you sent two different shoes ??

@Mfoxman69 Hello! Please send us a direct message with your order number so we can review this for you. Thank you.

@realwyliebinns , hello! We are so sorry to hear about your experience. Please send us a DM with your order number, email address, full name, and the best method of contact so we can look into this for you immediately. - Rose.

@neimanmarcus this is crazy I just wanted some sunglasses.

@jlk3jd Hello! Please send us a direct message with your contact information so we can research this for you. Thank you.

@neimanmarcus dealing with the Garden City/Roosevelt Field store is a nightmare. Dropped off a $5000 Robert Coin ring to be repaired 4 weeks ago. I cannot get I touch with anyone at the store to give me any information. Their customer service is horrendous. Lawsuit time.

@Breaux9Nikki , hello we have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

Over a week dealing with @neimanmarcus please save yourself the headache, customer service is garbage!

@1John534 @FedEx @FedExHelp Hello! Please send us a direct message with your order number so we can review this for you. Thank you.

@Breaux9Nikki Thank you. We will respond shortly.

@neimanmarcus Message sent

@neimanmarcus I’m disappointed with a recent purchase that was not up to par with the standards your brand represents.....especially given the price point. I’ve reached out privately and am hoping for a proper resolution.

@betulyuruk Hello! Please send us a private message with your order number so we can review this for you. Thank you.

@neimanmarcus is the worst online shopping experience. Deliveries are extremely late, cancellations and returns take forever, and I even received only a partial refund for an order that never arrived. I was refunded about half of what I paid. Never shopping there again.