Nestlé Philippines

@KVcutieee Thank you for reaching us, Chin. Rest assured that we will forward your concern to the team and we shall get back to you as soon as the information is available. For urgent concerns, you may also call us through our Consumer Care number at (02) 8898-0061. Thank you.

@Nestle @NestlePhil @NestlePHs ​Please help us investigate this person, @AteChowna! ​This individual claims to be an employee of your company, yet they are spreading malicious, hateful tweets and fake news targeting a person named Dustin Yu.

@SCraane65764 Hi, Stephan. Rest assured that our Nestlé Consumer Care Ambassador will contact you soon. Sharing again your reference number for this concern, 52125490. Have a good day!

@NestlePhil I cannot DM as I'm not verified. Just search my name in your incident system

One week after reporting 6(!!!) spoiled packs of milk (₱750) that could make people sick, @NestlePhil sends me… this... Lot ID: 50250189YD — check your milk. @FDAPhilippines #FoodSafety #NestleFail

@SCraane65764 Hi Stephan, we're sorry for the inconvenience caused by this delay. Please note that our team will get in touch with you soonest. Thank you.

@NestlePhil And it's now OVER one week with no call. You asked me to save the 6 PACKS SPOILED milk, but I'll be throwing them out now. Again, there is a POTENTIAL for a lot of PEOPLE GETTING SICK FROM YOUR MILK with LOT ID 50250189YD! @Nestle #SpoiledMilk #FoodSafety #Nestle @FDAPhilippines

@NestlePhil after sending an email LAST WEEK about a production issue with SPOILED MILK, with all information and pictures, not a SINGLE call back. Guess people getting sick is not a problem!

@SCraane65764 We sincerely apologize, Stephan. Rest assured that we will pass this to the team for further assistance. Thank you for your patience.

@NestlePhil I mailed last Friday. Tomorrow is Friday. A whole week. Again, there is probably a whole batch of spoiled milk on the shelves!

@teenathought Thank you for reaching out to us, we apologize for this inconvenience. We’d like to let you know that our Nestlé Ice Cream and Chilled products are now handled by our FRONERI team. You may contact them directly for your concern through their website: froneri.ph/contact-us

si @NestlePhil lumalaban kay kfc gravy 😭😭

@jdcai1985 Hi, idcai! Thank you for your query. May we refer you to our FRONERI team who now handles our Nestlé Ice Cream and Chilled products? You may contact them through website: froneri.ph/contact-us Thank you and stay safe!

@NestlePhil baka naman ayusin tong packaging nyo sa yogurt nyo, matagal ko na talaga to tinitiis...

@bleakwulf Hi, Dwayne. In case you missed it, we already responded to your concerns via pm. Nonetheless, we apologize for the inconvenience cause. Please rest assured that we will call you as soon as possible. We are hoping for your patience and understanding. Thank you and keep safe.

@NestlePhil @DtiPhilippines @NestlePhil, none of your CS is even picking up over the hotline. are your CS even up and running today as we speak?

@NestlePhil why would it take almost one month for available items to still be in packed status on your end via @LazadaPH?!? your CS there via Great Deals ECommerce Corp (GDEC) is also non-responsive. cc. @DtiPhilippines

@bleakwulf Hi Dwyne, in case you miss it, we've already replied to your concern privately. Thank you.

@NestlePhil @X @DtiPhilippines FYR order# via @LazadaPH is 988402625728396, placed 28 April 2025, with 3 remaining items still in packed status as of today.

@bleakwulf Hi Dwyne, we apologize for the inconvenience caused, and we thank you for letting us know about your concern. May we kindly request you to message us privately on the Nestle Facebook page (facebook.com/nestle.ph/?bra…) so we can further assist you. Thank you and keep safe.

@NestlePhil where to message?!? we cant DM you here in @X. i've left my callback# in your hotline. you should check on your end now. cc. @DtiPhilippines

@laraspriv07 Hi. Thank you for raising this concern to us. Kindly send us a private message so we can assist you further: facebook.com/nestle.ph. We hope to hear from you soon!

sakit sa ulo ng trip nyo na to @NestlePhil nakakasira ng item yung sticker pag tinatanggal lugi negosyo 🥲🥲🥲

@eireenpascual Hi Eireen, thank you for bringing your concern to us. We regret to hear about your experience. To further assist you, could you tell us more about your concern through private message?

@akosidaz Hi, we're sorry to hear about this. Kindly send us a direct message so we can further assist you or reach out to us via Facebook: facebook.com/nestle.ph. Looking forward to hearing from you.

@mlsajonas Hello! To further assist you on your concern, please send a message to our Nestle Corporate Facebook Page. Thank you!

@NestlePhil Hi. I would like to inquire the difference between NAN infinipro HA and HW? We ordered the HW variant via @pickaroo and @WatsonsPH but they delivered HA. Thank you.

@springdayseus Hi springdayseus! For us to assist you better, please message us on our Official Facebook page, BEAR BRAND. You can visit our page through this link: facebook.com/BearBrandPH Thank you!

@springdayseus Hi springdayseus, thank you for letting us know about your thoughts. If you could kindly send us a private message so we can further discuss your concern.

@PapaChou4 Hi! As our consumer, we highly value your feedback. May we know more details regarding you concern? You may send us a private message on our Nestlé Facebook Page: facebook.com/profile.php?id…. Thank you!

@ejhrmss Hi @ejhrmss, We regret to hear about your experience with CHUCKIE. To be able to look into the matter in more detail, may we request you to send us a private message via our Facebook page: spr.ly/6011VvCYv Thank you!