Nils Decker

@namecheapceo123 Congrats Rick! Amazing. All my domains are with, of course, spaceship! 🚀

Hey everyone — I’ve seen a few of you wondering why I updated my handle. I’m in the middle of transitioning to a new one. Why the change? As part of the sale to our partners at CVC, I decided early on that I did not want to remain CEO. I’ve led this company for more than 25 years of my life, and it felt like the right time to take a step back. I’ve been an entrepreneur for most of my adult life, and frankly, I’m a bit of a rebel — I’m just not built to report upward. That said, when I made this decision, I strongly recommended that my longtime partner on this journey, Hillan Klein, who has been our COO for the last 12 years, step into the CEO role. He’s been an exceptional partner and leader, and I have absolute confidence in his ability to take the company to the next level. He’s also deeply part of our DNA, which mattered a lot to me. So what will I do? I’m not fading into the sunset. I still love this company, and I’m still the largest private individual shareholder — so I care deeply about what happens next. My focus will be on our customers and on continuing to build our products alongside our engineering and product teams. As Chief of Strategy and Innovation, I’ll also continue working closely with Hillan on defining our future path and growth. I’m especially focused on accelerating the momentum we’ve started with Spaceship, and applying those learnings and technologies to Namecheap so our flagship continues to thrive. I’ll still be here — just in a better place for me, doing what I love most: building, and staying as close as possible to our customers. Onwards and upwards. 🚀

@KLM Sent you an urgent DM - would appreciate if you could get back to me today still. Thank you :)

@AirbnbHelp yes, sending now. Thanks for the swift reply!

@AirbnbHelp have your settings changed? Hitting "reply-all" to email notifications does not inbox with guests anymore?! Thanks, nd

@BedBathBeyond Please send me a DM - I have a customer service related issue please. Thank you!

@w4hds you have been waiting for this! twitter.com/123reg/status/…

@turo your support is _oustanding_ !!!

@22tracks Oh no!!! Missing 'Amsterdam hip hop' and such :/

@22tracks can I still use your app without signing in to Spotify?

@InfoprosNetwork You have a beard that makes any Prius look like a muscle car!

@xyz One of my new faves!

@airberlin thanks for including our infant on the reservation for a reasonable price. Big times fail for @eDreams_en and @Expedia

@airberlin Can infants (up to 24 months) travel for free on Airberlin?

@Lidiammarco @CDmon Hola @Lidiammarco , ya teneís una reunión con @shayanrostam de @xyz ? El también está en la GDD

@TripAdvisor it looks like you do not support sending email notifications to new TLDs (e.g. .RENT). Can you please get in touch via DM?

@SkypeSupport you should hide profiles better. If I reject 99/100 contact requests I get, that should be an indicator

@SkypeSupport I am receiving 3-5 unwanted contact requests in my Skype daily. Is there a way to better protect me from this?

@AirbnbHelp Problem resolved, Airbnb style (and that is not meant as a compliment). Thanks for the quick help here though, appreciate it.

@AirbnbHelp you just cancelled a reservation after the guest requested it and now the calendar shows as unavailable and I cannot change it

@KJAZZ881 come on guys... pledging is fine, but 40/60 minutes talking about iPods is a bit much. Play some music 🎶 please :)