Ninja Kitchen

@JTiemstra09 Hi there, we’re so sorry to hear you’re having trouble with your Thirsti, especially after already descaling and cleaning it. We know how frustrating that can be. Please send us a private message with your details so we can take a closer look and assist you further.

@NinjaKitchen have an original thirsti about 2 years old. One side doesnt push out any syrup flavoring or its very light even with the sweeter option chosen. Have descaled and cleaned but still having this issue. How to fix/troubleshoot?

@LgMaiu @fogondpalo ¡Muchas gracias por tu interés en la Ninja Crispi Pro! 😊 Puedes verla en nuestro sitio web y consultar el precio aquí: sharkninja.com/ninja-crispi-p…

@fogondpalo @NinjaKitchen Ay la quiero pero cuanto saldrá?

Como es la nueva Freidora de Aire de @NinjaKitchen El Ninja Crispi Pro.

@ChristoforoC Hi Christoforo, please send us a private message with a bit more detail about your Ninja unit so we can look into this for you.

Hi @NinjaKitchen, I'm in Ecuador and I need to make a manteinance of my ninja product. Is there any place where I can take it?

@LinceAerian Hello Mathieu, we're deeply sorry that you're having trouble cleaning your WoodFire Grill due to its design. We'd be sure to share your feedback with our team to improve future products. Please send us a private message if you'd like to speak with us further.

Hey @NinjaKitchen the next iteraction of the woodfire, please fill those gap as a shell like the rest of the exterior... It's really a hassle to clean the feets when the fat leaks.

@AndyJScott Hi Andy, thank you for reaching out. We’re sorry to hear about your experience with your Woodfire Oven. This isn’t what we want for our customers. Please send us a DM, so we can look into this and help make things right.

My favorite toy my @NinjaKitchen woodfire oven died after a year my disappointment is infinite

@tariq_iram48517 Hello Iram, we appreciate your loyalty to our brand, and your interest in working with us! We have sent you a private message to further assist.

@NinjaKitchen I see how you gift influencers on tiktok 🥲🥲 I’m a loyal one to you but I also want the coffee machine 😍😍 help a sister out ? Show me my following account doesn’t matter 😘😘😘😘😘

@Mrs_Harrison96 Hello Kimberly, we’re really sorry to hear that your Ninja Slushi has stopped working, and we’d like to help get this sorted out. When you get a moment, could you please send us a private message with your model number?

@NinjaKitchen HELPPPPP my slushie machine stopped working

@leomoty Hi Leonardo, we’re truly sorry to hear that you needed a replacement lid and haven’t received the support you needed. When you get a moment, please send us a private message, so we can assist you further. twitter.com/messages/compo…

Comprar produto da @NinjaKitchen no Brasil é furada, tive um problema e o RMA ficou de enviar uma tampa substituta e dai em diante me deu ghost, o pior é que a @amazonbrasil não quer ajudar pq já passou do prazo.

@maeziestar Hi Rae. We're so sorry to hear this happened, and that sounds incredibly alarming. An air fryer catching on fire is definitely something we want to look into right away. Please send us a private message with the model number and any details about what happened. twitter.com/messages/compo…

@alexisbelon Kindly send us a private message with the model number of your Ninja at your earliest convenience. We’re right here and ready to assist you as soon as we receive it.

@NinjaKitchen I’m not near it but it is this one

Excuse me @NinjaKitchen my cream colored single serve coffee machine didn’t come with the frother attachment and I’m really pissed off about it.

@DarenGoodchild Hi there, thanks so much for reaching out to us about this. We’re really sorry for the frustration. We truly appreciate you bringing this to our attention, and we’ll make sure your feedback gets passed along.

Hey @NinjaKitchen , how come I can’t find any of the Thirsti refills in stores up here in Canada anymore? And the ones that do have it, are all expired? Is the machine discontinued up here? Sad because I’ve had mine less than a year 🙄

@GrumpyManUK Hey there, thank you so much for your kind words! We’re truly delighted to hear that you had such a positive experience. Providing exceptional service is always our goal, and knowing we were able to support you means a lot to us. 😉 ✨

This is how you do customer service, credit to @NinjaKitchen Part develops a fault. Called yesterday morning (from the UK) and a brilliant support team member answers in Canada past 3 a.m. Today, messaged from DPD and the replacement item arrives in 2 hours!! SUPERB 🎉👌🏻👏🏻

@fotosbysal Hi Sal, we’re really sorry to hear you’re having a bad experience so far. We understand how frustrating this can be. Could you please private message us a bit more about what’s been happening? We’d love to look into this for you. twitter.com/messages/compo…

@NinjaKitchen No calling card left in my mailbox. And no follow up from Aramex who are the worst couriers I’ve ever dealt with. There’s a reason they have 1.2 ⭐ on Google Reviews! Pay for redelivery? Nope. I’d rather have a refund and I’ll get another brand.

@christier0408 Hi Christie, this is our Ninja Sizzle Pro. For a closer look and more details, click on the link below. spr.ly/6015hOB8T

@jakefozio @NinjaKitchen What is this I need details please

Chat I have a problem I can’t stop purchasing Ninja products 🥷

@ZelihaY28616 We understand how stressful it can be when the blender gets stuck. The pitcher and cups lock by turning clockwise and unlock by turning counterclockwise, so if turning counterclockwise isn’t releasing it, the best next step is to contact our Customer Support for further help. twitter.com/messages/compo…

@NinjaKitchen Thank you for your reply 🙏 Is it possible to remove the stuck blender from the machine? Is there a practical solution? I'm going to take it to a service center, but they said the parts haven't arrived in Türkiye yet, and I'm afraid they might damage it.

@NinjaKitchen I am unable to open or remove it. I contacted Ninja’s customer service in Turkey by phone, but I was kept waiting for hours. There was an automated message suggesting that I switch to WhatsApp for faster support, so I ended the call and tried to contact them via

@BenFenlon Hi Ben, thank you for reaching out to us. This isn’t the experience we want our customers to have, and we’re eager to help resolve it. Could you please private message us the model number of your unit, so we can assist you further? twitter.com/messages/compo…

Bought a #NinjaBlender and have used it maybe 20 times total. Motor is now smoking. What a lousy product! 👎 #Ninja #NinjaKitchen #Blender #Blenders #KitchenAppliance #KitchenAppliances @NinjaKitchen

@PGenz Hi there, thanks for reaching out! Please send us a message with your question about the crisper plate, and we’ll be happy to assist you.

@NinjaKitchen I have a question about my crispier plate

@AlfonsoFDyE We’re really sorry to hear about your experience, that’s definitely not the service we want for you. 💜 If you could please send us your order number in a private message, we’d be happy to look into this right away and help get it resolved.

NO COMPREN en @NinjaKitchen. Ni envían el producto ni emiten el reembolso. Ccp @Profeco