Paul Norman

.@O2 Happy New Year - not. My wife (not on X) is still waiting for her new phone. Ordered on 10 Dec with next day delivery, she was told it was coming on 20 Dc, then 24, then that the phone and case had been delivered (only case but you didn’t believe her). Then told…

@BenMoth @O2 Totally agree. Disgusting

@O2 @O2 Hello???? Responding on queries is almost as slow as your delivery times.

@O2 @o2 Still no update. Absolutely shocking customer service - I’m going to keep on every day until you give me a clear date when my phone will be delivered. I’ve been very patient to date but this is ridiculous. You have spoilt my child’s Christmas!

@O2 Any chance of an update when so called “next day delivery” will arrive? Been 2 weeks now and my child is still without their Xmas present. #disgusting #CustomerService

@O2 “Order will be sent as soon as possible” - this isn’t good enough. That could be 2026 for all I know. I was told next day delivery and have been let down for Xmas present for my son. I need a more firm date of delivery.

@BlackgangChine Unbeleivable. Let me buy tickets on their website for a specific day. Get there and not open. Their response - contact someone else! Unbeleivable. Small children being left in the lurch. Disgusting customer service so far.

Something is definitely wrong then. Kicked to the curb with no food and 3 children in tow. Just because you have a club policy and are running late on food. #disgusting @Turtlebayuk

@ParkFurn I’ve already messaged them.

@Nobby75 We can pass this on to our customer care team. Please let us know your order number. Thank you

@ParkFurn can someone please call me today. Your service to date has been shocking and I need something resolving immediately

@Tesco Order that was supposed to be here on Saturday is a no show. No way of contacting you via the website. What is going on?!?

@JDSports Please can you answer my 3rd email by person and not by a standard computer response. It’s a bit of a giveaway when you don’t even complete the “insert item” or “insert order number”. Poor customer service. #embarrassing

@loveholidays Have tried to contact you a number of times but your chat is constantly out of action. Yet you seem to now be mailing me daily about my final payment for a holiday next year! I have also emailed but no answer. Can someone please contact me direct to sort!!!!

@BrandAlleyUK Sent it yesterday. Still seen nothing via twitter, email or anything else #notsurprised

@Nobby75 Hi Paul, We're sorry to hear of the difficulty. Could we ask you to DM us to advise your order number and registered email address? Thanks, Paul. Kind regards, BA.

@BrandAlleyUK Been waiting over a month for my product now and constantly being delayed and fobbed with “its going to be dispatched in 2 days”. Can someone show a little honesty please and let me know when it will turn up? #pushedtothelimit

@ManUtd Not sure this a fair for the women's team - associated with the gooners!! @BBCSport

@SelsTheLegend @BristolRoversCT I agree but shame they charge so much. City did it for the price of an adult ticket for both parent and child! Sticks in my throat. Drop the price a bit #fansforlife #UTG

Can not recommend this enough. Took my U10s last season and they absolutely loved it. The guys @BristolRoversCT do a fantastic job #UTG #memoriesforlife twitter.com/bristolroversc…