Notch

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Notch

@notchCX

Replicating human CX agents.

Katılım Kasım 2021
372 Takip Edilen179 Takipçiler
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Notch
Notch@notchCX·
Meet the only AI support OS truly built for every channel-and every conversation. 💬 Chat 📩 Email 📞 Voice ⚙️ API 📊 All powered by one brain: real-time data, insights & continuous improvement Notch doesn’t just answer tickets. It resolves them. notch.cx
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Notch
Notch@notchCX·
Today we’re launching Versioning. What’s inside: - Multiplayer collaboration with conflict-safe merges, pair review, and gradual rollout - Versioning for everything - prompts, rules, guardrails, configs - Strict RBAC
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Notch
Notch@notchCX·
Shipping AI agents is easy. Shipping updates safely is the hard part 👉
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Elool Jacoby
Elool Jacoby@Elooljacoby·
Thanks @ferrazzi for highlighting @notchCX in @Forbes 🦾 AI’s next step is capturing tribal knowledge so teams move faster and smarter - exactly what we’re focused on.
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Jacob Sussman
Jacob Sussman@suss__man·
BX Studio partner win: @notchCX was named to the AI Disruptors 60 by Greenfield Partners and @TechCrunch! The list highlights standout companies pushing AI from hype to hard results. Their TRUE Resolution model offers AI support that actually resolves customer issues. Well deserved 👏
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Notch
Notch@notchCX·
Thank you to our team, customers, and partners for being part of this journey. Curious about what we’re building - learn more about Notch: notch.cx
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Notch
Notch@notchCX·
We’re proud to share that Notch has been named one of the AI Disruptors 60 by Greenfield Partners and @TechCrunch. This list celebrates companies pushing AI from hype to hard results - and that’s exactly what we’ve set out to do since day one.
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Elool Jacoby
Elool Jacoby@Elooljacoby·
@justinmrobbins Sometimes the real innovation is understanding the business… It’s surprising how often simple issues, like a duplicate charge, slip through automation. 🤷🏻‍♂️ At @notchCX we’ve found that a few well-placed deterministic rules can make all the difference.
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StepStoneVC
StepStoneVC@StepStoneVC·
.@notchcx secured a $7M Seed funding round, bringing total funding to $15M, to expand its autonomous AI customer support platform. StepStone platform manager @lightspeedvp led the round, supporting Notch’s vision to deliver outcome-based pricing and fully autonomous resolution. Full story: prn.to/42zg3uW
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Lightspeed
Lightspeed@lightspeedvp·
Customer support teams have had to choose between using AI and great CX. Until @NotchCx came along, which is why we are leading their $15M seed round. Their platform resolves up to 87% of tickets, cuts enterprise costs by 50%, and has already processed 10M+ tickets for 30+ clients. The best part? Their customers pay only for resolved cases. Congrats to Co-Founders @RafaelBroshi, @EloolJacoby, Yuval Peled, and the team building the autonomous enterprise. Cc: @TalMorgenstern
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Lightspeed
Lightspeed@lightspeedvp·
@NotchCx, an autonomous AI customer support agent that resolves issues with speed and precision. Cc: Co-Founders @RafaelBroshi, @EloolJacoby, and Yuval Peled
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Notch
Notch@notchCX·
We are growing extremely fast. We are hiring across all positions. If you want to be ALL IN - we’re the right place for you.
Lightspeed@lightspeedvp

Customer support teams have had to choose between using AI and great CX. Until @NotchCx came along, which is why we are leading their $15M seed round. Their platform resolves up to 87% of tickets, cuts enterprise costs by 50%, and has already processed 10M+ tickets for 30+ clients. The best part? Their customers pay only for resolved cases. Congrats to Co-Founders @RafaelBroshi, @EloolJacoby, Yuval Peled, and the team building the autonomous enterprise. Cc: @TalMorgenstern

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