Delhi Metro Rail Corporation

Advisory The service road near Pier P386, towards Ghaziabad near Sector 62, Noida will remain closed from 09.04.2026 to 10.06.2026 for casting of foundation & erection of two special Steel span. The work is being carried out for the train reversal facility under Metro Line-III extension works (Noida City Centre - Noida Electronic City). Commuters are advised to plan alternate routes and follow traffic police directions.

Hi, Any inconvenience is regretted. Please write to us at pcms.dmrc.org/careqr/ and elaborate the issue with specific details such as Date/Time of incident, your contact number for further enquiry. Also, any issue may be taken up immediately up with senior station officials or at our 24*7 IVRS helpline 155370.

@OfficialDMRC @DelhiMetroRail At Botanical Garden Metro Station, staff (Sohil) misbehaved over a metro card issue, used threats like “2:30 baje ke baad bataunga” & “itna garam mat ho…”, didn’t resolve it and charged extra. This has happened multiple times. Please take action.

@dhananjay2005 Hi, Any inconvenience is regretted. There was some technical issue and has been attended. All the Add-Value Machines (AVM) at the mentioned station are working normal at present.

@OfficialDMRC AVM machine is not working at Shiv Vihar Metro Station Staff said that server is down, complaint already raised day by day DMRC services getting worst sometime escalator not working and sometime AVM machine

दिल्ली मेट्रो के 32वें स्थापना दिवस पर DMRC की पूरी टीम को हार्दिक बधाई। आपने सिर्फ शहर नहीं जोड़ा, लोगों के सपनों और रोज़मर्रा की ज़िंदगी को गति दी है। श्रद्धेय अटल जी के दूरदर्शी संकल्प से दिल्ली में शुरू हुई मेट्रो की यह यात्रा, आज आदरणीय प्रधानमंत्री श्री @narendramodi जी के नेतृत्व, नीति समर्थन और तेज़ निर्णय क्षमता से अभूतपूर्व विस्तार पा रही है। दो स्टेशनों से शुरू हुआ सफर आज 300 से अधिक स्टेशनों और 416 किमी से ज्यादा नेटवर्क के साथ करोड़ों दिल्लीवासियों की लाइफलाइन बन चुका है। अब दिल्ली मेट्रो “फेज 5 बी” भी बनने जा रहा है, जो दिल्ली के बाहरी और तेजी से बढ़ते इलाकों में मेट्रो कनेक्टिविटी लाएगा। नजफगढ़, नरेला, मिठापुर, रोहिणी सेक्टर-34 और किशनगढ़ जैसे क्षेत्रों में सफर तेज होगा और last-mile connectivity बेहतर होगी। इस फेज में 7 नए मेट्रो कॉरिडोर बनेंगे, जिनमें से 4 priority कॉरिडोर को 2029 तक पूरा करने का लक्ष्य है। यह विस्तार आदरणीय प्रधानमंत्री जी के उस विजन को आगे बढ़ाता है, जिसमें आधुनिक इंफ्रास्ट्रक्चर के माध्यम से हर नागरिक के जीवन को आसान और अवसरों से समृद्ध बनाना है। इस अवसर पर माननीय शहरी एवं आवासन राज्य मंत्री श्री तोखन साहू जी, डीएमआरसी के वरिष्ठ अधिकारी एवं दिल्ली मेट्रो परिवार के सदस्य उपस्थित रहे। @tokhansahu_bjp @OfficialDMRC

DELHI METRO OBSERVES ITS 32ND FOUNDATION DAY The Delhi Metro Rail Corporation (DMRC) observed its 32nd Foundation Day today at Bharat Mandapam, New Delhi. The occasion was attended by Smt. Rekha Gupta, Hon’ble Chief Minister, GNCTD and Sh. Tokhan Sahu, Hon’ble Minister of State for Housing and Urban Affairs, Government of India. Other dignitaries in attendance included Shri Katikithala Srinivas, Secretary, Ministry of Housing and Urban Affairs and Chairman, DMRC and Dr. Vikas Kumar, Managing Director, DMRC. During the programme, DMRC’s Annual Awards were presented to individuals and teams for their exemplary contributions to the organization. The recognitions included: Metro Woman of the Year: Smt. Sushma Yadav, Senior Station Controller/ Train Operator Metro Man of the Year: Shri Harendra Kumar, Manager/ Electrical Best Metro Station: Lajpat Nagar Metro Station Best Metro Depot: Najafgarh Depot Rajbhasha Puruskar: Shri Rajesh Kumar Sharma, Section Officer/ Labour Welfare The ceremony was also attended by senior officials from the Embassy of Japan and the Japan International Cooperation Agency (JICA). JICA has been a continuous pillar of support for the Delhi Metro project right since the commencement of the project. The Hon'ble Union Minister for Housing and Urban Affairs & Power, Sh. Manohar Lal congratulated DMRC on this momentous occasion through a message. “With an ambitious start in 2002, the Delhi Metro showed a new path of development and progress to India’s urban transport. Today Metro networks of over 1150 kilometres are operational in 26 cities with several thousand kilometres in various stages of construction and planning,” Sh. Lal conveyed. The Hon’ble Chief Minister of Delhi, Smt. Rekha Gupta appreciated Delhi Metro for its achievements and said, ”work is continuously in progress for Delhi Metro’s Phase 4 and 5A corridors. Recently our Hon’ble Prime Minister Sh. Narendra Modiji dedicated two new corridors to our city and laid the foundation stone for three new corridors for which work has started. For this, I congratulate the people of Delhi,” she said. “On the occasion of the 32nd Foundation Day of Delhi Metro, I would like to share this good news with the people of Delhi, that the Delhi Metro is starting preparations for seven new corridors under Phase 5B of expansion,” she added. (Details of the seven proposed corridors are placed at Annexure 1) The Hon’ble Minister of State for Housing and Urban Affairs, Government of India, Sh. Tokhan Sahu also addressed the gathering and said, “This is not merely an occasion of completion of a year. Rather, it’s a celebration of the faith that lakhs of people of Delhi NCR bestow on you every day. Indeed, Bharat is transforming at a rapid pace now.” The event was an occasion to reflect at how far Delhi Metro has come and to appreciate the hard work of everyone who has been part of this journey. It was also a reminder of DMRC’s continued focus on providing safe, dependable, and eco-friendly travel to the people of Delhi and the surrounding areas.

Hi, any inconvenience is regretted. Washroom facility is available at stations and nominal charges ( Rs 2/- for urinal and Rs 5/- for toilet) are taken for maintaining cleanliness and hygiene of washroom area. Rate list is also displayed at suitable location. In case of an issue, passengers may call our 24*7 IVRS helpline 155370 or contact the nearest customer care center for immediate assistance.

In Sarita vihar metro station sulabh toilet complex charge 10 rupees for toilet but in mrp board given 5 rupees i request delhi metro plz take action @OfficialDMRC

Hi, any inconvenience is regretted. The National Common Mobility Card (NCMC) is an initiative of Government of India, to have a common mobility card across various transit systems in India. All banks' NCMC cards are accepted in the DMRC network/Airport line . Owing to this, DMRC cards are less in circulation. Further, The Virtual Smart Card is a service introduced by DMRC under the Digital India initiative, which allows passengers the freedom to use smart card facilities through digital means. This facility can be availed via the official ‘Delhi Metro Sarthi’ app. 10% to 20% discount applicable on DMRC Smart Cards is also available on NCMC and Virtual Smart Cards. For more information, passengers may visit our official website (delhimetrorail.com). Further, in case of any such issue passenger may contact senior station officials our call our helpline at 155370 for immediate assistance.

@OfficialDMRC Why are Delhi Metro Rail Corporation metro cards not available? Airtel cards are being sold despite known issues. Please bring back original cards—this is causing inconvenience to daily commuters.

Advisory The service road near Pier P386, towards Ghaziabad near Sector 62, Noida will remain closed from 09.04.2026 to 10.06.2026 for casting of foundation & erection of two special Steel span. The work is being carried out for the train reversal facility under Metro Line-III extension works (Noida City Centre - Noida Electronic City). Commuters are advised to plan alternate routes and follow traffic police directions.

Hi, Thanks for the feedback. Licensees are authorized to sell a variety of items, provided they do not fall under the negative banned list. Passengers may choose among the available options, if required. Please share kiosk name, station name, purchase receipt for further checking. You may write to us at pcms.dmrc.org/careqr

@OfficialDMRC Is there any food selling policy made by DMRC. Vendors selling Lahuli Zeera instead of Lahauri Zeera. Fake and lower quality product available in all food stalls. Please maintain the status of Delhi Metro. Don't compromise with quality. And also verify the vendors.

On the occasion of the 32nd Foundation Day of the Delhi Metro Rail Corporation (@OfficialDMRC) on 3rd May 2026, this is a significant moment—where we not only recall a pioneering journey but also glimpse India’s urban future. With an ambitious beginning in 2002, the Delhi Metro Rail Corporation gave a new direction to urban transport in the country. Today, more than 1,150 km of metro network is operational across 26 cities, while several thousand kilometers of network are under construction and in various stages of planning. Under the guidance of Hon’ble Prime Minister Shri Narendra Modi, metro expansion has gained unprecedented momentum over the past decade through policy support, faster approvals, standardization, and innovative financing. DMRC alone operates over 416 kilometers of metro network in Delhi-NCR, which is a significant benchmark in itself. Through advanced technology, timely execution, and passenger-centric services, along with digital initiatives, DMRC has made commuting more seamless, safe, and user-friendly. The Delhi Metro has not only brought positive change in the lives of common citizens but has also set a strong benchmark of excellence in urban transport—especially in metro systems. I extend my heartfelt congratulations to DMRC, its all employees, officials of the @MoHUA_India, and the Government of Delhi on this remarkable achievement, and I appreciate their continuous efforts. @mlkhattar || @MoHUA_India || @OfficialDMRC || @PIB_India || @mygovindia

32 years of transforming the way Delhi moves! From a bold vision in 1995 to becoming the lifeline of millions, Delhi Metro Rail Corporation has redefined urban travel with innovation, efficiency and sustainability. #DelhiMetro #DMRC #FoundationDay #32ndFoundationDay

दिल्ली की लाइफलाइन और आधुनिकता की पहचान, दिल्ली मेट्रो के स्थापना दिवस पर सभी दिल्लीवासियों एवं मेट्रो परिवार को हार्दिक बधाई। दिल्ली मेट्रो करोड़ों सपनों को उनकी मंज़िल तक पहुँचाने का एक सशक्त माध्यम है। प्रदूषण मुक्त और जाम मुक्त दिल्ली के निर्माण में इसकी भूमिका अत्यंत महत्वपूर्ण है। यात्रा को सुगम, सुरक्षित और विश्वस्तरीय बनाने में मेट्रो का योगदान अतुलनीय है। इस सफर को सफल बनाने वाले सभी कर्मियों को हार्दिक शुभकामनाएँ। हम सार्वजनिक परिवहन को और अधिक बेहतर बनाने के लिए संकल्पित हैं। @OfficialDMRC

32 years of Building a Better Tomorrow! A milestone that reflects decades of dedication towards modern, efficient and sustainable public transportation in India. #DelhiMetro #DMRC #FoundationDay #32ndFoundationDay

Replies in response to your Digital book complaints have been posted to your email. Further, To know the status of complaint/feedback, passenger may access the Digital Feedback Book: pcms.dmrc.org/careqr or scanning it at Customer Care. The same is also available on Homepage of DMRC official website delhimetrorail.com

@OfficialDMRC My smart card number is 43327140 As of today I have received only ₹100 refund for failed transaction, rest ₹300 is still pending for refund. @OfficialDMRC

@OfficialDMRC my refund has not been credited back to my credit card yet.

@kr_sanjt Inconvenience is regretted. A reply has been posted in response to the mentioned IVRS complaint. For details, you may call the helpline number 155370 with your complaint number.

@OfficialDMRC 06042026083 Complaint reference number

@OfficialDMRC It was a card recharge issue with me on 3rd of April, my money got deducted and card recharge is failed and I raised the complaint on 6th of April. Still waiting for the resolution/refund Very very poor experience, sorry to say but have to

@piyushm0902 @gupta_rekha @CM0FDelhi Reply in response to your Digital book complaint has already been posted to your email. In case of an issue, you may again write to us at pcms.dmrc.org/careqr

@OfficialDMRC @gupta_rekha @CM0FDelhi Is there any update

@OfficialDMRC @gupta_rekha @CM0FDelhi I was travelling from varanasi to delhi . For convenience I took metro . My wife is not a frequent metro traveller . Although she had a card from past travel that was airtel payment card nd the card accepted her entry .

@UmeshKrMah99435 Hi, please share correct station for further checking.

@OfficialDMRC display board is not working from the last few days in noida sector 26 metro station on platform no 1..

We appreciate your concern. Cleanliness is our priority and cleaning of DMRC premises is being carried out regularly. Spitting in DMRC premises is prohibited and is punishable, and suitable action is taken in case any such issue is reported/observed. Adequate signages for the same are also displayed for the information of passengers. Equal contribution by passengers will help us keep station premises clean. Further, please write to us at pcms.dmrc.org/careqr/ and share station name/date/time for checking.

भारत के लोगों में देश के प्रति ईमानदारी नहीं है। यही कारण रहा कि मुट्ठी भर आक्रांताओं ने भारत को हजार वर्ष गुलाम बनाया और ऐसी तैसी की। भारत में लोगों को अधिकार चाहिए जिम्मेदारी नहीं? मेट्रो में नियमों को कोई नहीं मानता, खुद मेट्रो भी?  @OfficialDMRC @PMOIndia @SwachhBharatGov

@NEERAJ_RTI @ThatBareillyGuy NCMC enabled rupay cards can be used for travel in DMRC. Please contact the concerned bank for assistance. Passengers may later visit DMRC Customer Care Centre at stations for service creation. Further, for any information passenger may call our 24*7 IVRS helpline 155370.

@OfficialDMRC @ThatBareillyGuy Mr Dmrc , i have sbi NCMC card issue by NMRC its not working in DMRC. What should we do in this case .. you misleading the public at large ...

Hello @OfficialDMRC! Karkarduma Staff just informed me that they do not have DMRC metro cards available with them for days. Instead they told me to buy Airtel Card. What is this behaviour? Shame on you!

@DelhiPwd @sajalbhargava1 @DCPNEastDelhi @bisht_girdhar @CMODelhi नमस्ते, साझा करने के लिए धन्यवाद। स्थायी रेलिंग को असामाजिक तत्वों द्वारा बार-बार तोड़ा गया है। इस संबंध में एक एफआईआर दर्ज कर ली गई है और दिल्ली पुलिस द्वारा आवश्यक कार्रवाई की जा रही है।

@sajalbhargava1 @OfficialDMRC @DCPNEastDelhi @bisht_girdhar Hello SAJAL BHARGAVA SOCIAL WORKER COUNSELLOR, Thank you for bringing this to our attention! @OfficialDMRC, kindly look into this at the earliest and take necessary action. We're here if you need any further assistance! 🙏 @CMODelhi

यमुना विहार से खजूरी तक मैट्रो पिलर के नीचे नशेडी़ सभी रैलिंग तोड़कर ले जा चुके हैं पी डब्ल्यू डी डीएम आर सी दिल्ली पुलिस सब सोए पड़े हैं विभाग सुस्त नशेड़ी मस्त हैं अब तो जाग जाओ कुभंकरणो पूरी दिल्ली लूट जाएगी जब जागोगे @OfficialDMRC @DelhiPwd @DCPNEastDelhi @bisht_girdhar

नमस्कार, एनसीएमसी युक्त RuPay कार्ड का उपयोग डीएमआरसी में यात्रा के लिए किया जा सकता है। कृपया सहायता के लिए संबंधित बैंक से संपर्क करें। इसके बाद सेवा शुरू कराने के लिए यात्री किसी भी स्टेशन पर स्थित ग्राहक सेवा केंद्र पर जा सकते हैं। इसके अतिरिक्त, अधिक जानकारी के लिए यात्री हमारी 24x7 आईवीआरएस हेल्पलाइन 155370 पर भी संपर्क कर सकते हैं।

Hello @OfficialDMRC ये कार्ड दिल्ली मेट्रो में entry के लिए काम कर सकता है या नहीं और अगर कर सकता है तो क्या इसको कही पर acctivate करना होगा या direct use कर सकते है entry time and exit time plz reply