@HPSupport ₹40,000 for a motherboard replacement after only 2 years of normal use is hard to justify. Customers purchase HP Omen laptops expecting reliability and durability. I hope HP takes this issue seriously and considers goodwill support for affected customers.@OMENbyHP@HPSupport
@HPSupport Disappointed that my HP Omen 16 suffered a confirmed motherboard failure after only 2 years of normal use. A premium laptop should not experience such a major hardware failure this early. Requesting HP to review my case and provide support. #HPOmen#HPSupport
@HP@HPIndia I bought an HP Omen 16 (RTX 4060) in Oct 2025. After just 4 months, problems started. First, my touchpad stopped working. After 1.5 months of follow-ups with customer support & service center — it was finally scheduled for replacement. 🧵 (1/5)
@MoreS2G Heyy Pratik! It looks like those fans are giving you some problems. If you've had your computer for a while now, why not give a good clean. If you think this is a deeper issue. If you can't find the fix for it, DM us and we'll help troubleshoot for you.
@HP@HPIndia@HPdeals@OMENbyHP I feel soo lost right now, I have a HP omen 16-wf0083dx it's fan started to buzz and vibrate, I can't find my fan anywhere. As an student this is sooo FRUSTRATING I can't even study, Nerer I had felt soo angry yet so HELPLESS
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@testka14 Hi there,
I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.
Have a great day ahead!
Regard
HP Support
@PowerofClover16 Hi there,
Thank you for contacting HP Support. We're sorry for the inconvenience! I'd be happy to help you. If you're fine with it, I request that you drop us a direct message and give us a chance to see how we can address them.
Regards,
Rahula_HP twitter.com/messages/compo…
@Coolhunk8e@HPSupport@HP@HPIndia@OMENbyHP HP damaged up my PC twice and then said it was not their "responsibility" they refuse to upgrade me because my PC came from eBay. Modified or not, they took it in twice and damaged it further and won't take accountability. Pls DM me so I can prepare you and watch out for scams.
Never buy hp laptops from hp site as i had a nightmare experience with hp india. After paying full amount i dint received my product since 2 months and they are just not answering to my emails which is a horrible experience and not acceptable.@HPSupport@HP@HPIndia@OMENbyHP
@OMENbyHP@HP@HyperX any news about Omen 17 laptops with Nvidia up to 5090 (instead of 5070) ? Because yes, many of your customers don't want to switch to 15" or 16" laptops.
@PowerofClover16 Hi There,
Sorry for the inconvenience caused. We’d love to assist you with your concern and provide the support you need. To ensure we can look into this matter further, please send us a Direct Message
Regards,
Rahula_HP twitter.com/messages/compo…
@OMENbyHP I gave HP so many chances already. I’m so ready to release call logs of how case manager Rich giggled while denying my fire hazard proof. How Luis said his team was searching for my requested pc and then others denied it. I’m so ready to put an end to HPs harassment.
Hi There
Welcome to HP. I understand your concern and apologize for the inconvenience caused to you.
We'd be happy to help!
Please drop us a Direct message using the link, and we will get this sorted for you.
-Now click on Send Message with the Twitter Messenger icon
x.com/messages/compo…
Regards,
Vasantha -HP social Media support
@PowerofClover16 Hi there,
Thank you for contacting HP Support. We're sorry for the inconvenience! I'd be happy to help you. If you're fine with it, I request that you drop us a direct message and give us a chance to see how we can address them.
Regards,
Rahula_HP twitter.com/messages/compo…
@testka14@HP@HPIndia@OMENbyHP@HPSupport Luis said that his team was searching for my replacement PC and then someone else denied it once again. I was told “you won’t talk to someone higher than me” said by Steven. Rich told me “just take the refund and buy a PC off of eBay somewhere” 2/2
@azeem_faizi Hi Azeem. We apologize for the inconvenience. Please DM us with your serial number and any tickets you have so we can follow up on your request.
@HP@HPIndia@OMENbyHP@HPSupport Raised an ADP service request with @HPIndia on 22 Jan—still no technician visit despite 20+ follow-up calls. Disappointed with the support.Request immediate attention.
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@Siddheshwar777 Hi Siddheshwar. Thanks for replying to our DM earlier. We apologize for the unsatisfactory experience you had with our service and if you need our help, we'd be happy to assist.
@OMENbyHP Not ready to play DM-DM already shared every required detail with hp and all necessary details in my last tweet, still the brand has harassed me so much for a so called "Premium" product, and is still not ready to compensate for my loss of time as a student, and money... @Hpindia
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