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HP India

@HPIndia

Engineering experiences that amaze. We create technology with a purpose: to make life better for everyone, everywhere. #KeepReinventing.

Katılım Kasım 2009
1.2K Takip Edilen89.3K Takipçiler
HP India
HP India@HPIndia·
@AtharvaSinduwc May I know if you have received the box to ship out the Laptop for Motherboard replacement?
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HP India
HP India@HPIndia·
@AtharvaSinduwc Thank you for providing the detailed update regarding your case. I understand your concern, especially after the troubleshooting and speaker replacement did not resolve the audio crackling issue. Based on the diagnosis and the symptoms you have described, the issue appears to be related to the motherboard. Replacing the motherboard should address the root cause of the problem and restore normal audio functionality. We are optimistic that once the motherboard replacement is completed, you should no longer experience the audio crackling issue. Thank you for your patience and cooperation throughout the repair process.
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HP India
HP India@HPIndia·
@iamsam_khan Hello Sameeulla, We see that this case has already been reviewed and handled by the Escalation Manager, and the final resolution has been communicated to you. At this time, we will be standing by the same resolution. If you need any further assistance or would like to discuss the matter further, please connect with us via DM. We will be happy to help. Regards, Saj_HP
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Ipsita Dasgupta
Ipsita Dasgupta@IpsitaDasgupta·
It was an honor to update the Hon'ble CM Devendra Fadnavis on HP's work on education, skilling and #HPDreamsUnlocked- taking AI skills to 100,000+ students nationwide and connecting dreamers to dream weavers. Excited to have the Hon'ble CM grace the celebration! @Dev_Fadnavis
Devendra Fadnavis@Dev_Fadnavis

Glad to meet HP India MD Ms. Ipsita Dasgupta, today in Mumbai. It was good to know about the updates on HP’s education and skilling initiatives with Government of Maharashtra. Glad to see #HPDreamsUnlocked, an inspiring initiative to empower India’s youth to realise their aspirations. I look forward to being part of the celebration in few months, that honours the brightest ideas ! @IpsitaDasgupta @HPIndia #Maharashtra #Mumbai

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Sameeulla Khan
Sameeulla Khan@iamsam_khan·
@IpsitaDasgupta I will not suggest any person watching this post to ever trust on @HPIndia @HPSupport @IpsitaDasgupta 's commitments after my experience with them. Poor service and overall incapable management at top who can't handle the customer grievances better go for other options in market.
Sameeulla Khan tweet media
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Ipsita Dasgupta
Ipsita Dasgupta@IpsitaDasgupta·
HP PCs are the ally to a child who is trying to learn or a worker who is trying to earn. It is the product that dreams can be built on for millions.
Fortune India@FortuneIndia

#Watch | For years, Apple has owned the aspiration game. But HP India’s Ipsita Dasgupta says the real story is about accessibility, trust, and growing with Indian households—not exclusivity. 💻 In this candid conversation, she explains why HP sees itself as an “ally” in India’s growth journey and why the battle for the future of personal computing is far from over. 👉 Watch the full episode of Fortune India: In Conversation now live on our YouTube channel▶️ youtu.be/GMLpcb9dCQk #FortuneIndia #HPIndia #PersonalComputing @keshavdev_v @IpsitaDasgupta @HPIndia

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avi
avi@avijgb·
@HPIndia @HPSupport My HP Victus laptop charger suddenly stopped working and now my laptop is completely dead. This is affecting my work badly as all my important work is on this device. Please help resolve this urgently. Attached are the complaint details.
avi tweet media
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HP India
HP India@HPIndia·
@HPSupport Hi Azad, Thank you for contacting HP Support. We regret the inconvenience you've experienced and are committed to assisting you promptly. Request you provide a detailed description of the issue you're facing via direct message. HP Social Media Support Team
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HP Support
HP Support@HPSupport·
@Azadver00111414 @HPIndia @Azadver00111414 Hi Azad, Thank you for contacting HP Support. We regret the inconvenience you've experienced and are committed to assisting you promptly. Request you provide a detailed description of the issue you're facing via direct message. HP Social Media Support Team
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HP India
HP India@HPIndia·
@Binodku35065906 Hi Muskan, We truly value your long association with HP and understand how important it is to get the right support for your laptop. Please send us a DM with your laptop's serial number, and we’ll assist you further. - Hayden_HP twitter.com/messages/compo…
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Muskan
Muskan@Binodku35065906·
i request @HP @HPIndia @HPSupport to look into this matter and kindly help me. My current laptop is just 3 years old and I am facing lots of issues. Please look into this and provide kind assistance.
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Muskan
Muskan@Binodku35065906·
I am a hp user and customer from the past 15 years . Have had 3 laptops till now but now I am very disappointed to share that @HP @HPIndia has disappointed me. I tried to contact their customer service by every way but either it didn't connect or some other issue was happening.
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HP India
HP India@HPIndia·
@rsyellure Hi Yellure! If you’re unable to send a DM, please use the link below to message us directly: 👉 twitter.com/messages/compo… Once sent, please share the HP Case ID (starting with 5…) or the laptop serial number so we can assist you further
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R S Yellure
R S Yellure@rsyellure·
@HPSupport Not able to send the DM. Please consider this DM and resolve the issue.
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R S Yellure
R S Yellure@rsyellure·
@HPSupport @cromaretail @CromaSupport I have purchased HP pavilion laptop on 17th August 24. Hinge of laptop is dismantling while opening the screen. Complaint raised for the same on 6th Apr till laptop not collected for repair. I have extended warranty for laptop.
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Ranjeet Gupta
Ranjeet Gupta@Ranjeet151626·
@HPIndia hi hp team i am multiple time my laptop screen is getting flickering. In my device manager it is showing driver is updated. Can you give solution to fix this
Ranjeet Gupta tweet media
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RAJENDRA BAGARIA
RAJENDRA BAGARIA@RAJENBUZ·
@HPSupport @HPIndia HP printer Invoice dt. 11.02.2026. Machine-defective: • Frequent paper jam • Printed pages come out crumpled • Printer pulls multiple sheets at once This is-manufacturing defect & unusable. Arrange for immediate return & refund of ₹22,600 Bill attached
RAJENDRA BAGARIA tweet media
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HP India
HP India@HPIndia·
Hello Shubham, Thank you for connecting over the call. As discussed, we have noted your feedback and shared it internally with our online sales team, who have further escalated it to the Blue Dart team. Since there is no additional concerns I will be archiving this conversation from our end. Regards, Saj_HP
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Shubham Kumar
Shubham Kumar@ShubhamKum17672·
AWB# 90459581590 Executive misbehaved. Refused doorstep delivery, forced me to come down. On recording my ₹2L parcel, he threatened: “parcel le jaunga, deliver nahi karunga.”Refused to share name. @HP @BlueDart_ @HPMobile
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HP India
HP India@HPIndia·
@HPSupport Hi Gurav, Thanks for reaching out to us. We can understand your concern here, we can look into this printer issue, Could you send us a DM regarding your concern? Sam_HP twitter.com/messages/compo…
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HP India
HP India@HPIndia·
Mohit, As per the update from the service team, the replacement parts used for your unit are original components specifically designed for your model. The service was completed by an HP Authorized Service Center, and only genuine HP parts are used during the repair process. Regards, HP Social Media Escalation Team
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HP India
HP India@HPIndia·
@betterayaan Hello Ayaan, We see that after the onsite validation, the verification was completed by the engineer and the issue has now been resolved. The refund has also been processed from our end. Please let us know if you need any further assistance—we will be happy to help. Regards, Saj_HP
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HP India
HP India@HPIndia·
Hello Ravinder, thank you for sharing this with us. We understand how concerning it is to face an issue so soon after purchase. We’d like to review this and guide you on the available support options. Please send us a direct message using the link below so we can assist you further. 💬 — Aura | HP
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HP India
HP India@HPIndia·
Hello Rahul, As per the update we see engineer has visited and replaced the parts and issue is resolved. I will be temporarily archiving this conversation. If you need any assistance in the future, please don’t hesitate to reach out—we’ll be happy to help. Thank you for choosing HP! Regards, Saj_HP
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Team Lead
Team Lead@lead56199·
@HP @HPSupport @IpsitaDasgupta @EnriqueJLores If HP company does not have the capability to provide service then shut down HAP, now it is not your job to remain in the market, you people are just considering the customers as fools.
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Binod saw
Binod saw@Binodsaw7·
@HPSupport Dear @HPIndia @HPSupport Yeh bilkul unacceptable hai! My HP LaserJet Pro MFP M126nw is under warranty but my complaint (Case No: 5155726228) was CLOSED without resolving the issue. Printer abhi bhi kaam nahi kar raha (Resume/Cancel button blinking). Invoice available
Binod saw tweet mediaBinod saw tweet media
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HP India
HP India@HPIndia·
@lead56199 Hello Rahul, This was the follow up message, as per the latest update we see that part is delayed, we have expedited and we will arrange an onsite visit at the earliest. Regards, Saj_HP twitter.com/messages/compo…
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Keşfet

@AtharvaSinduwc @iamsam_khan @IpsitaDasgupta @Dev_Fadnavis @HPSupport @HP @RB9922754044178 @avijgb