OnePlus Support

@khanna_parmesh Hi! Please be informed that we have already responded to you via DM. Kindly check the same.

@OnePlus_IN @OnePlus_Support Defective device submitted within 24 hrs. 9 days later—no resolution, no accountability. Escalating to @MumbaiPolice @jagograhakjago @nch1915. Resolve ASAP or I proceed legally.

@SaveTreeearth Hi! Providing you with a positive experience is our goal. Please start a direct message via the below link along with your device IMEI and current region so that we can assist you appropriately. i.ki.show/9945839F93

माननीय वन प्लस वालो ये बताओ जब से 15 से एंड्रॉयड 16 में अपडेट दिया है तब से मोबाइल के बैट्री बैकअप बहुत कम हो गया है ये क्या ही नौटंकी करी मुझे फिर से 15 में ही कर दो पहले बैट्री 8 घंटे का स्क्रीन टाइम मिलता था अब मुश्किल से 5 घंटे मिलता है समाधान करो Nord Ce4 @OnePlus_Support

@NarendraM61816 Hi! We want to have more clarity on the issue you have had. We request you to initiate a direct message by using the link below and elaborate on your concern along with your current region and contact number so that we can assist you further. i.ki.show/9945839F93

@im_kp1616 @onepluscareIN @OnePlus_Support @oneplus @PeteLau Same happened with me.They had scammed me. They are refusing to return my money, it has been more than two months. Thier agents had been assuring that the money would be credited from last 2 months but money still not credited. @OnePlus_Support @oneplus @OnePlus_IN

I should have bought different Brand Phone and products. This @onepluscareIN @OnePlus_Support giving so bad Customer service my money is lost wasted or scammed by this brand. I Request everyone do not buy from this company @oneplus. @PeteLau

@Shital2386 Hi! Your concern matters to us. For further assistance, we kindly ask you to connect with us through our official Instagram or Facebook channels. This will allow us to assist you more efficiently and provide the support you need.

@OnePlus_Support Still unable to send DM and no update yet. Please enable DM or share an email/contact so I can provide details. This issue is urgent.

@OnePlus_ @OnePlus_Support My OnePlus 8 has green line issue Service center 1st promised solution,then denied& gave only₹500voucher.Local repair cost ₹20,000 is too high. No physical damage, only display issue.Pls provide fair resolution or I will file complaint.

@MagicPdrs Hi! We understand your concern, and your satisfaction is important to us. Please send us a DM with your device IMEI, contact number, email ID, and service reference ID (if any) so we can check the details and assist you further. i.ki.show/9945839F93

@oneplus Now he's even asking for "proof of stay." This is a known hardware defect that OnePlus promised to fix. Why the harassment over irrelevant, outdated documents? Please step in and resolve this. @OnePlus_Support #OnePlus9 #GreenLine #CustomerService

Get yours now: oneplus.com/us/oneplus-15 Everything that went down... minus the lag. #OnePlus15

@raaazpoot Hi! We have responded to your concern via DM. Please have a check.

@OnePlus_Support inko koi fark nhi padta , only sells bad products and they don't want to give after sales services.

@OnePlus_Support how you are careless for your customer???

@eliasiskandar79 Hi! We understand the significance of your concern. Please be informed that your concern has already been highlighted to our relevant team. We will reach out to you with an update at the earliest.

@OnePlus_Support Stop using these automated stalling tactics! My OnePlus 12 is held for 34 days. Case: 260331-000482. I have officially requested legal assistance from @testachats (Dossier 14914386) to issue a formal notice. I am no longer asking for updates, I am demanding a full refund

@im_kp1616 Hi there! Our goal is to ensure you get the support you need. We have responded to you via DM. Please have a check.

@MagicPdrs Hi there! We’re here to ensure you receive the support you need. Please send us a direct message using the link below so we can assist you promptly. i.ki.show/9945839F93

@OnePlus_Support @OnePlus Need urgent intervention regarding a Green Line issue on my OnePlus 9. I've submitted my invoice, Aadhaar, and current Passport/Visa to Mobitech Creations (Auth. Service Center), but Manager Pramod Borode is making unreasonable demands.

Running the sound game #OnePlusBudsPro3

@rishi__180 Hi there! Our goal is to ensure you get the support you need. Please connect with us via direct message using the link below along with your contact number, email address, and service reference ID (if any) so that we may assist you accordingly. i.ki.show/9945839F93

@saaaanjjjuuu Bhai flopkart se nord 6 order Kiya tha defeated phone de diya ab bol raha oneplus ke pass jayeye. OnePlus ke pass janne par kewal chutiya bana raha h log @Oneplus

Things you should do while ordering smartphones during the sale: • Check seller ratings and reviews if you have any doubt before placing order • ⁠Check whether the device is pre-activated or not (do not accept the parcel if it's pre-activated). • During open box delivery make sure to record the unboxing • Check the parcel properly before giving the final OTP to the delivery guy. You can ask your queries below.

@Baggies180 Hi! Our user experience is our top priority. Please send us a direct message using this link: i.ki.show/9945839F93 along with the IMEI number and current OS version so we can assist you accordingly.

Since last software update on one plus 15 the battery is draining so bad anyone else Found this @oneplus UK

@eliasiskandar79 Hi! We certainly understand your concern, and your satisfaction is our top priority. Kindly send us a direct message using this link: i.ki.show/9945839F93 so we can assist you accordingly.

@OnePlus_Support Hello. My case number is 260331-000482. My phone has been with your repair center since April 2nd due to a fault caused by your official update. I am already in contact with Cristian from the OnePlus Complaints Team and I have provided my full shipping details today. I have also

@velxhub Hi! Due to high demand, the OnePlus Nord 6 is currently out of stock. Please use the “Notify Me” option to get notified: oneplus.in/oneplus-nord-6 You can also check nearby OnePlus Experience Stores or Amazon for availability: oneplus.in/experience-and…

@OnePlus_Support Nord 6 launch looks great, but it’s not available on OnePlus store or Amazon yet. Any update on availability? @OnePlusClub

@eliasiskandar79 Hi! We certainly understand your concern, and your satisfaction is our top priority. Kindly send us a direct message along with your current region so that we can check the details and assist you further. We look forward to your response. i.ki.show/9945839F93

@oneplus SHAME ON YOU @OnePlus! 🛑 My phone has been held hostage for 34 days after YOUR official update bricked it. I've received the same fake '48 hours' promise more than 15 times! Case: 260331-000482. Legal action with Testachats (Dossier: 14914386) is now active. Give me my phone or

@kumar_nk215027 Hi! We have responded to your concern via DM. Please have a check.

@OnePlus_Support No reply so bad service

My warranty claim got DENIED for a scratch on the magnet only 😡 Real issue = battery drain + poor backup. Using it without band. Is this fair service? @OnePlus_IN @service_after @OPPOIndia #CustomerRights #Darbhanga #bihari

@Manzu_17 Hi there! We are here to help you every step of the way. We have responded to you via DM. Please have a check.

@OnePlus_Support I have replied with details, pls check

@oneplus Kindly look into this problem. #oneplusnord6

@sivaEkniranjan Hi! We’re here to ensure you receive the support you need. Please send us a direct message and share your device’s IMEI number, contact number, email address, service reference ID (if any), and your current region so we can assist you accordingly. i.ki.show/9945839F93

@OnePlus_Support new mobile only they are saying this but oneplus claims lifetime display warranty what's this ?

@AjhaOfficial Hi there! Your concern is important to us. We have responded to you via DM. Please have a check.

Dear @OnePlus_Support Urgently solve the issue..

Dear Team, We have raised a Complaint regarding one plus TV issue.. As Your Customer Service actually not good as good as your product was... Dear Customer, Thanks for your trusting of OnePlus. INSI260503121 PL do asap.. @OnePlus_Support @OnePlus_IN @oneplus

@SahaniDbdttshn Hi! We appreciate your enthusiasm for OnePlus. At the moment, there is no official update regarding the OnePlus 15T in India. Any announcements will be shared first on our official website and social media channels: oneplus.in DM us here: i.ki.show/9945839F93

@oneplus when one plus 15T launch in india

@mellowd82_ Hi! We understand the significance of your concern and want to assure you that our team is actively working on it. Rest assured, it has been prioritized, and you will receive an update as soon as possible. We truly appreciate your patience and continued understanding.

@OnePlus_Support: Is your "Complaint Dept" actually a 1950s gov office? 🏛️🐌 Getting a passport is quicker than Case 260209-000127. Are you waiting for a carrier pigeon? 🕊️ - 280€ repair scam - Sent back broken watch - Now: Eternal silence #NeverSettle @heiseonline #OnePlus