Ashvani Sharma

Even after completing around 300 hours, I haven't received a call yet nor any message and always getting same automated replies. #oneplus @OnePlus_Support @onepluscareIN @oneplus @BandBajaateRaho @ConsumerRightX @beuc @jagograhakjago @consumr_rights

@OnePlus_Support I haven't received any message

@27ashvani Hi! Your case has been through our full escalation process and has been concluded. The detailed resolution awaits in your DMs.

For 20 days, I've received repeated promises of a callback within 4 hours, but not a single call has been made. #oneplus @oneplus @OnePlus_IN @onepluscareIN @OnePlus_Support @jagograhakjago @BandBajaateRaho #consumerRights #consumeraffiars @AnubhutiSe75231

Same automated replies, nothing else..! No response through DM. Let's see. @oneplus @OnePlus_Support @onepluscareIN @OnePlus_IN @jagograhakjago #consumeraffairs #consumerrights @BandBajaateRaho

After one month I am only getting automated replies, nothing else. @oneplus @onepluscareIN @OnePlus_Support @jagograhakjago #consumerrights

Still fair resolution has not been provided. And now they are not responding.@oneplus @OnePlus_Support @onepluscareIN @jagograhakjago

@onepluscareIN Yet, I have not received any message @oneplus @OnePlus_Support @onepluscareIN

@27ashvani Hi! Regarding this matter, we have issued our official response to you through private message. Kindly check.

@oneplus _Instead of a fair resolution, I was denied both a refund and replacement for a defective device. I was pressured to keep it and offered a ₹500 voucher to close the complaint. Despite the issue remaining unresolved, the case has been closed. #OnePlus #ConsumerRights

@onepluscareIN Only, I am being forced to accept a repaired product and with ₹500 bribe. It is not a resolution. I reject it.@oneplus @OnePlus_Support @onepluscareIN

@27ashvani Hi! Regarding this matter, we have issued our official response to you through private message. Kindly check.

@OnePlus_Support @oneplus @onepluscareIN Still no resolution has been provided.

@27ashvani Hi. After comprehensive review, our final decision has been respectfully communicated to you via direct message. Kindly check.

@onepluscareIN Not received yet @oneplus

@27ashvani Hi! After a thorough review, we have shared our final decision with you via direct message. Kindly take a moment to check it.

@onepluscareIN I will not take 500rs. charity. I will take either refund or replacement....??@oneplus @onepluscareIN #oneplus @onepluscareIN

@27ashvani Hi! We’ve carefully reviewed everything and have sent our final decision to you via direct message. Please check it at your convenience.

@27ashvani Hi! After comprehensive review, our final decision has been respectfully communicated to you via direct message. Kindly check.

@onepluscareIN Which kind of solution??@oneplus @onepluscareIN @OnePlus_Support

@OnePlus_Support Is this fair resolution

@OnePlus_Support Still , fair resolution has not been provided.

Instead of providing a fair resolution, neither a refund nor a replacement was offered. I was forced to accept the defective device while being offered a ₹500 voucher as a bribe to settle the matter. The case has been closed without a proper resolution.@oneplus #oneplus

I paid ₹1,999 for a new product, but after returning a defective unit within the replacement period, I am being offered a repaired product and a ₹500 voucher instead of a new replacement. @oneplus @OnePlus_IN @OnePlus_Support @jagograhakjago @AnubhutiSe75231

No replies, no calls-I'm only receiving the same response: "Your case has been transferred to the senior authority. They will call you within 24 hours." However, this "24 hours" has not been completed for the past week..still no resolution @oneplus @OnePlus_Support @OnePlus_IN