OUTsurance

@JoelBuck7 @OUTPointsmenJhb Hello Joel, we deploy pointsmen to affected intersections on a daily basis. We will deploy to your location as capacity allows. Thank you

@OUTPointsmenJhb @OUTsurance pls assist with points men at Hendrik potgieter & William Nicol Florida park traffic lights out.

@bouncyninja @Cardia_79 @Tall_Lady_4 Hello @Cardia_79 and @bouncyninja, we understand that receiving an annual increase comes as a disappointment. Please DM your policy numbers and our client services team will review your premium. Thank you

@Cardia_79 @Tall_Lady_4 That reminds me, I need to have a call with @OUTsurance tomorrow….. I’ve just sucked up the rerates for the last 2 years… had some very competitive quotes from discovery, and I don’t want to jump ship, OUTsurance has been great, they just need to sharpen the pencil as it were

I just want to know... How are you surviving? Petrol Food Electricity I have cut everything to the bare minimum.... The last week before payday and I'm stressing how I'm going to make it till the 26th...

@trotswit12 Hello, sorry to see you cancelled your policy with us. Premiums are risk profile dependent. We offer savings to many clients on a daily basis. Unfortunately, we don't always save everyone money.

@OUTsurance you filthy lot, i feel like claiming back all the money paid for 9 years! Moved away from you lot at last. Saving just over 1k a month, half the excess you fucking charged. You should really stop ripping off people and move your shitty ads from the tv.

@Denzil711 Hello Denzil. Sorry for the disappointing experience. Please DM your policy or ID number and we will look into the matter and see how we can assist. Thank you

@OUTsurance Extremely annoyed with the way my new claim was just handled. So Outsurance has no assessor in Cape Town that can assess a broken phone. Get your staff to actually answer and address questions instead of being more interested in sales. Done with this company

@KatliL_ Hi Katli. Thank you for your feedback. Please DM your policy or ID number and we will call you to review your premium. Thank you

Need to change my car insurance coz OUTsurance are out of their damn minds. Who are you guys using?

@PMahlango Hello. Please DM your policy number and we will call you tomorrow to assist. Thank you

@OUTsurance Hi @OUTsurance I would like to cancel my life cover with you guys, please respond

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@EzamaCirha Thank you for your kind response, @EzamaCirha!

Thank you @OUTsurance you’re the best

@winterberry26 Our cyber team are investigating this. Thanks for making us aware.

@winterberry26 Hello @winterberry26, yes, this is a scam. We will not send a PIN for quotes. If you did a quote with us and wanted to claim the R500/R1500, we will send an OTP. Apologies, our previous response was incorrect.

@OUTsurance scam? investigate please.

@_VeeYouWhyEye_ Hello CFE, please DM your tel number and let us know what assistance you require. We will call you. Thanks

Yho outsurance 😩 #UthandoNesthembu

@makhandeni31 Hello Matlhodi, unfortunately, we don't offer credit guarantee. Thanks

@_BNSL Hi Bonnie off track . Does Outsurance offer credit guarantee

Deactivating means that on your return you will be reminded about why you deactivated. Face your fire. Reply if you must. Hope that Cyan Boujee buys a horse that day and watch the attention move from you.

@EzamaCirha Hello @EzamaCirha, we have responded to your DM. Thank you

@OUTsurance hi please check your DM it’s agent please

@mfaz_kamalume Hello Umalumekazi. Apologies for the inconvenience caused. Please DM your policy number and we will ensure you receive assistance. Thank you

Trying to cancel your OUTsurance policy is the same as trying to end your relationship with a Zulu man. My goodness 🤣

@ChefWiser Hi. Apologies for the delay. We will respond to your DM shortly.

@OUTsurance @OUTsurance I sent you a message about the challenge I’m having with you guys 3–4 days ago, and there still hasn’t been any response. I was asked to provide a reference number, which I did, but I haven’t received any feedback since then.

@Sugababiie_x Thank you very much. We responded to your DM.

@OUTsurance I just resent it.

I decided to log on to ChatGPT and vent. Check comments to see how our conversation went.

@Sugababiie_x Good day. By having reached out to you 6 days ago, the intention was not to act smart with you. We did not receive your DM. Please resend us the information. Thank you.

Also not forgetting that @OUTsurance was on my comments acting like they want to help with my humiliation ritual interview only to mize my DMs. I sent all the details! Please don’t act smart with me. 💕

@El_Bohemian Hello @El_Bohemian, sorry to see that. We are calling you right away. Our sales manager will listen to the call recording and address accordingly. Thank you

@OUTsurance All I did was ask for a quote, jikijiki not only do I suddenly have a policy number, now y’all are trying to debit my account? I signed nothing and agreed to nothing. What kind of nonsense is this?

@ChefWiser Hello Chef, thanks for letting us know and at the same token, sorry for the lack of feedback. Please DM the claim number and a legal manager will call you on Monday. Thanks

@OUTsurance @OUTsurance I was contacted by Obakeng Segola regarding damages for an accident I was involved in. I made the payment on 27 April and sent proof of payment the same day, but I haven’t received any feedback or confirmation since then. Please assist with an update.

@JamesWadsworthr This is concerning feedback. If you would like us to escalate your concerns and to arrange assistance, please let us know. Once again, apologies for your experience.

@OUTsurance And apparently one was a senior manager as well answering my call. Sure, Outsurance managers don't like dealing with customers. Like finding an unicorn and the Loch Ness Monster on the same day. It ain't going to happen.

@OUTsurance stuck at Olifantsfontein road. Pointsmen absolutely useless like the Outsurance call center agent trying to load a chip repair. Your service is absolutely rubbish. I cannot handle bad service anymore. Cancellation call in process