P. Malhotra

@johnfmcneil @ga_okie @Chase Thank you! Will give this a go. Definitely taking my business elsewhere from Chase, as I've lost two days worth of credit card sales/business.

@ga_okie @Chase Here is the support doc to upgrade some of the CHASE POS terminals. chase.ca/en/support/out… Didn't work for the iCT250 however. Still get an SSL error.

JPMorgan Chase will decrease its prime rate 50 basis points to 8.00 percent, effective Thursday, September 19, 2024.

@keileigha @ChaseSupport Was your issue resolved? I've had the same problem since yesterday, and no one from chase seems to want to help. I've been placed on hold for over 3 hours, twice, before giving up. Will take my business elsewhere if the issue isn't fixed asap!

@ChaseSupport I have yet to speak to anyone and am still on hold. I just need to reset the certificate expiration. Please help.

@AracelisTorre11 @ChaseSupport Same here, did you get any help. It's been down since yesterday.

@ChaseSupport been on hold for more then 3 hours for assistance with credit card terminal. Who can I contact or can someone reach out to me ?

@o0mikey @ChaseSupport Same here in California. Ingenico terminal has been down since yesterday. Lost a lot of business already. Could not get ahold of customer support yesterday. Was placed on hold for over 3 hours each time before I quit trying. Will take my business elsewhere. This is unacceptable!

@ChaseSupport merchant services terminal is down in East Orlando area, wait time on phone for call back is 5 hours and 33 minutes. Terminal was down all day yesterday and still down this morning..

#chase #chasebank #chasesupport #outage @ChaseSupport

@ChaseSupport @chase our pos terminal has been down since yesterday, and have been on hold for over 3 hours twice! This is completely unacceptable! We've lost a lot of business already because of the outage that many are currently facing. Will be taking our business elsewhere.