Policybazaar Help Desk

@gameovertheog Hi, DM us your registered contact number, and I will ensure that the RM connects with you over a call for further assistance. Aastha PW58077 i.ki.show/4964B7BCC2

@B_SUNILKUMAR Hi Sunil, please allow us to review your claim concern and provide further assistance. Kindly direct message us your registered contact number. Aastha PW58077 x.com/messages/compo…

@PBHelpDesk My vehicle insurance claim not settled since SIXTY DAYS! No way to reach out effectively. Simple query not answered. Will move on for sure…

@Jain2820 feel free to reach out, we’re here to help. Juhi PW18734

@Jain2820 Hi Vishal, following the latest update, your reimbursement claim has been approved by the insurance company as per the policy terms and conditions. Additionally, we recommend connecting with the hospital for clarity on the ward consumables. If you need any further assistance,

It’s been 5 days since I mailed all documents for Pre & Post Reimbursement Claim under Policy No. 32929977202300, but still no Claim ID generated by @Niva_Bupa How long does it take just to issue a claim number? @policybazaar Customer care silence is unacceptable. #ClaimDelay

@PViswanatha Hi Viswanatha, we have asked the relevant team to look into this and reach out to you. Please allow us some time to quickly check this internally, and we will share an update with you at the earliest. Aastha PW58077

@PBHelpDesk I am completely not satisfied with support even after escalated the issue, taking more time than expected, why this much negligence. PB9724244356

@gameovertheog Hi, you may connect with us over DM via link below. Aastha PW58077 x.com/messages/compo…

@gameovertheog Hi, DM us the policy details, and we will have this checked for you with our team internally. Aastha PW58077 x.com/messages/compo…

@Kiran_9438 Kiran, your policy has been issued, and a copy has been sent to your registered email ID. Kindly check your inbox. If you have any further queries, feel free to reach out to us. Juhi PW18734

@PBHelpDesk I purchased a two wheeler policy with booking id 886550923 On 4th August but I didn’t get my policy till today even after expiry of my previous policy I have raised a request multiple times but it’s closed saying resolved without solving the issue TID PB2964679671

@Kiran_9438 Hi Kiran, I’m checking where this is stuck and will have it expedited. One of our team members will connect with you shortly. Juhi PW18734

@vinodmeesala1 Hi Vinod, let me get this checked. Could you please share your registered contact details via DM? Lakshay PW30462 x.com/messages/compo…

@PBHelpDesk I’m recently received the renewal notice for my health insurance policy. I noticed that last year the premium was ₹10,800, but this year it has increased to ₹14,000.I have been contacting your agent since yesterday to inquire about this, but no one has responded.?

@CommonCitizenss Hi, I have asked the relevant team to look into this and reach out to you. Please allow us some time to quickly check this internally, and we will share an update with you at the earliest. Aastha PW58077 x.com/messages/compo…

@PraveenBawariya I'd like to inform you that your reimbursement claim request has been approved and settled as per policy terms and conditions. For any further assistance, feel free to reach out to us. Aastha PW58077

@PBHelpDesk Ford Ecosport (MP04EA1475) claim, Policy 22300031240161200466: ₹68,911.08 bill (INV516612500053, 18-06-25). ₹61,000 approved, ₹7,911.08 non-approved. Need payment proof, non-approved reasons, zero dep cover status, & help to release car.

@PraveenBawariya Praveen, we are looking into your concern, and the same has been highlighted to our internal team. We request you to allow us some time to get back to you with an updated status. Aastha PW58077

@PBHelpDesk The service centre is refusing to deliver my car saying that the payment received is of your claim is not confirmed, please confirmed it from insurance company or insurance provider.........help it out. The car is stucked since many days creating trouble for me.

@bindalashish Hi Ashish, let me get this checked. Could you please share your registered contact details via private message? Lakshay PW30462 x.com/messages/compo…

@PBHelpDesk I have an upcoming policy renewal and I have failed to get any proper response from the team despite calling 4-5 times Every time I get a false assurance but no response Can some one take my issue seriously and respond asap My name Ashish Bindal

@samir17314 contact number via DM. Aastha PW58077 x.com/messages/compo…

@samir17314 Hi Rahul, we are committed to providing our customers with accurate and transparent information to help them make informed decisions. If you feel you’ve been misled in any way, I will have this investigated for you and assist you with a resolution. Please share your registered

@PBHelpDesk I have renewed a health policy with Aditya Birla thru your platform ….but i am very disappointed with the wrong commitment given by your Indore exec Shubham Parmar as regards NCB amount throughout the renewal process along with his senior from Delhi….gross…

@pulankitpanjwan Pulankit - Your request for updating the mobile number is still pending with the insurance company and the relevant team. We’re actively following up with them to expedite the process. Kindly allow us time until 15th April 2025 to provide you with an updated status. Juhi PW18734

@PBHelpDesk Hi any update on this ?

@PBHelpDesk i need to update my main mobile number associated with my account as my number (7011558495)has changed and i am not able to login to my existing account. I have already raised a complaint on care@policybazaar.com but resolution yet, kindly help on priority.

@Pawan__kumawat We are here to help you, Pawan. Please share your registered contact number via DM, and I will check the booking status. Juhi PW18734 x.com/messages/compo…

@policybazaar Hello, I need a help with bike insurance renewal. I made the payment but policy is not issued.