Paul Nobrega

@Shutterfly Thank you. The best thing you can do is provide an option to revert to the old format. That stated, I sincerely appreciate the response and not being ignored.

@PaulNobrega3 Hi Paul! Thank you for reaching out and sharing your feedback. We've shared this with the appropriate team as we continue making improvements. If there’s anything specific we can help with in the meantime, please feel free to send us a private message. We’re here to support you!

@Shutterfly Your new format for creating & editing books is a serious downgrade from the previous approach. Clunky, slow, & lacking intuitiveness, I'll be exploring other options once I get this year's books completed. Unfortunate, given the time & money invested over the years

@Rachel_Linn The new format is a mess

Anyone else having trouble using Shutterfly? I’m working on a new Photo Book and it keeps freezing. What happened to all the stickers? There’s not as many.

@BrianWeekley10 @HistorianUSA1 Exactly.

@HistorianUSA1 I'm a cyclist and I agree. These packs of MAMIL's are ridiculous and I refuse to participate. I go solo and respect the rules of the road.

This video is PEAK comedy gold. I felt this in my SOUL. 😂 “Can’t stand these fckn bicyclists” — my brother, you just narrated my morning commute. He nails it: Grown-ass men in skin-tight neon spandex outfits looking like a pack of radioactive Power Rangers, riding three-wide like it’s the Peloton Championships on a residential road. No one’s handing out medals at the cul-de-sac, Kyle. You’re not transporting a heart for surgery. You’re just expensive, slow-moving road geese with $10k carbon fiber attitudes. One? Fine. Eight? That’s a tactical formation. That’s how civilizations fall. I’m honking, I’m crying, I’m in agreement. Save us from the Lycra Legion. He nails every reason I can’t stand the bicycle militia.

How most people view their dads..

@SouthwestAir Also, I flew earlier this week. Boarding was a mess, the overhead bin battle was fully on, and the new seats wrecked havoc on my back. Congrats to Paul Singer & Jonathan Pollock (and all at Elliott) for destroying a great airline. Time to completely re-think things. (2/2)

@PaulNobrega3 Thanks for reaching out about your experience checking your bags, Paul, and we're sorry to hear that it could have gone smoother. We're just a DM away if you need any assistance. - Amanda

@SouthwestAir When checking in for SWA Flight 144 this morning at MCI, my wife & daughter were charged $70 for two checked bags. Yet my wife has a Southwest Priority VISA card. Please explain why this happened, and how this should be handled in the future.

@SouthwestAir All - I did hear via DM. Although I have 2 different SWA Priority VISA cards only the primary card holder gets the benefit - despite being A-List & having Companion Passes for many consecutive years. Ironically, my wife spends more than me. So disappointing. (1/2)

@Cares_SWest1 Done. Thank you in advance for your help and understanding.

@PaulNobrega3 Thank you for reaching out. We'd love to take a closer look into this for you. Could you please follow back and drop us a DM with all the relevant information? We'll investigate this promptly.

@SouthwestAir Well, how about I get reimbursed for a benefit that was not extended? Flight credit is acceptable.

This is truly the most beautiful video I’ve seen lately So tender and heart-warming, yet it makes you stop and reflect, with a subtle touch of sadness We may have gained so much, but perhaps we’ve lost even more✨

@SouthwestAir @missicalvert I appreciate Southwest's honest response. It is also a staggeringly poor policy to adopt.

Hi, Missi! For families traveling on Basic fares, seats will be assigned at check-in or at the gate. We will aim to seat families together. When seats are limited, we’ll work to seat children age 12 and younger next to at least one person 13 or older in your party. Feel free to DM us to chat further. - Amanda

Hey @SouthwestAir it’s been brought to my attention that families are being separated with the new seating assignments. How do I ensure that I my minor children are seated with me for their supervision and safety?

@dolanrm @SouthwestAir "This will be a Harvard Biz Review case in near future." Great point and no doubt accurate. It's so sad to watch.

The new boarding process for @SouthwestAir is horrendous. Had to check my carry on suitcase bc it was too big. But when I got to my row the exact same suitcase was in the bin directly above. This will be a Harvard Biz Review case in near future.

@seanmdav @SouthwestAir Elliott Mgmt stripped away what made Southwest unique & turned it into a below-average version of every other airline. They'll make a quick buck, but they’re breaking a great company to do it. Congrats to them for creating the worst of both worlds. #ElliottManagement

Dear @SouthwestAir: Your new seating rules and boarding procedures are a DISASTER. Boarding is chaos. Deboarding is even worse. Your new boarding order leads to front bins being filled by back seaters before longtime A-Listers even board. This leads to madness upon deboarding as people go against the flow of traffic to get the carry-ons they had to stash 20 rows behind them. And because you no longer allow two bags to be checked for free, there are way more carry-ons, which only leads to longer boarding and deboarding times. There’s simply no reason to fly Southwest anymore. You don’t have the lowest fares. Miles and status don’t matter because of how badly you dorked up boarding. And the service quality has gone waaaaay down, with fun and cheery flight attendants being replaced by nasty, bossy cranks with bad attitudes. It doesn’t have to be this way. You used to be the best. You should go back to doing the things that made Southwest different and great.

The goal of media is to make every problem your problem.

"A system’s performance is limited by its weakest link. Manage that link deliberately, and overall performance improves." Simple. Powerful.

@dhellingkc Indeed. Also interesting that England will be here.

Sssh… nobody in KC can use the words “Falkland Islands” until next fall.

What a privilege...

@PeterMallouk "Orange cones" (thank you, Dan Deeble)

Don’t put imaginary roadblocks in front of you where they don’t exist.