PetSmart

@td1manning Hi there. Thank you for bringing this to our attention. We have escalated your concerns to our field leadership teams to look into this right away.

@PetSmart It would be good for you to train your employees. Check out clerk was on personal phone texting while checking me out, never said thank you and kept focused on phone. Carroll street address Fort Worth Texas location

@DannyMaggart You're very welcome!

@PetSmart Thank you! PetSmart got a new customer today.

@PetSmart Thank you for the wonderful customer service given at the St. Joseph location today! would like to speak to someone or be able to write an official commendation if possible. Thank you

@JariusLDog Hi there, we're sorry to hear that this has been your experience. Our Customer Care team will be happy to help. If you have any issues reaching out to them, please let us know.

@PetSmart Your company website is adding 5 dollars and not showing it in the itemized section. Is this illegal?"Yes, adding hidden mandatory charges to a checkout total is generally illegal under federal consumer protection laws and various state regulations against deceptive business pra

@PetSmart pretty sure this is illegal.

@DannyMaggart Thank you for sharing that information, Danny! We shared your feedback with the store leadership team and let them know how much you appreciated their help!

@PetSmart Yes, it is located at 4226 N. Belt HWY in St. Joseph. I had been at a competitor to get some minor dog grooming done. Due to unexpected factors I needed to find somewhere else. The people at PetSmart went out of their way to help with a smile and the service was superb!

@shaecdwhitt Aww, look at this sweet kitty! 😻❤️

@PetSmart thought you would enjoy this photo. When a bag isn’t just a bag, but a feline napping spot.

@lucentbeam Congrats, grad!!🎓❤️🐾

Our newest graduate of @PetSmart 's Beginner Education training. Still needs a lot of practice on his Down, but worked so hard on his Sit, Focus, Stay, and Leave It. Go Finn!!

@Micahmoontower Hi Micah. We'd like to look this. Would you please send us a DM with your full name, telephone number and email?

@PetSmart store #417 these look grinded to you? Charged $15. For the service.

@snowhite1014 We ♥️ Patti!!

Ever wonder where to get your dog trained when you have a dog 🐕 that requires a little extra training? Then you gotta go to @petsmart & see Patti in Downers Grove! She is amazing she can take a dog that is not the easiest & get them trained. #petsmartdownersgrove

@JoyMWilliams We're loving this collection!

@PetSmart You did a great job with your marketing! Well done!

@Jhlee1286 Hi there. We’re sorry to hear that this has been your experience with your order. We would recommend reaching out to our customer care team directly at 1-888-839-9638 or at the provided link. petsmart.com/account/contac…

@PetSmart I placed an order several hours ago for in store pickup yet I still do not have an order confirmation!

@annacodes_ Hi Anna, thanks for reaching out. Our teams are aware of this issue and are working to resolve it. In the meantime, our Customer Care team will be the best point of contact for this. We recommend contacting them at 1-888-839-9638 or at the provided link. petsmart.com/account/contac…

@PetSmart I understand you want me so bad to sign up for autoship, but don’t you think email every 15 minutes is a bit too much? I had to block your email address to stop that madness.

@doseofdanni Hi, thanks for reaching out. Our teams are aware of this issue and are working to resolve it. In the meantime, our Customer Care team will be the best point of contact for this. We recommend reaching out to them at 1-888-839-9638 or at the provided link. petsmart.com/account/contac…

hey @PetSmart, waking up to THIRTY FOUR emails from you since yesterday at 6:30 pm is absolutely insane and is a sure fire way to guarantee i’ll never participate in autoship now.

@NotoriousDame0 Hi there. We appreciate you reaching out. Our Customer Care team will be the best point of contact for this. We would recommend reaching out to them directly at 1-888-839-9638 or at the provided link. petsmart.com/account/contac…

@loviniseasier @PetSmart Mine is doing the same!!! I even signed in and removed whatever from my cart and it still did it!

. @PetSmart why in the world did I just get ELEVEN emails in the span of 2 hours? All of them stated the exact same thing. Why in the world would this ever be necessary ADDITIONALLY, I just got ANOTHER one as I was typing this ? I'm ready to delete my account just so it stops

@loviniseasier Hi Hannah. We appreciate you reaching out. Our Customer Care team will be the best point of contact for this. We would recommend reaching out to them directly at 1-888-839-9638 or at the provided link. petsmart.com/account/contac…

@xANAL0Gx Hi there. We appreciate you reaching out. Our Customer Care team will be the best point of contact for this. We would recommend reaching out to them directly at 1-888-839-9638 or at the provided link. petsmart.com/account/contac…

@PetSmart - Im getting an email every 15 minutes about finalizing my autoship - make it stop we didnt ask for anything autoshipped from you!!!

@OhhhManItsJessy Hi Jess. We appreciate you reaching out. Our Customer Care team will be the best point of contact for this. We would recommend reaching out to them directly at 1-888-839-9638 or at the provided link. petsmart.com/account/contac…

Hey @PetSmart I’m begging you to please fix whatever email bug is going on cause my fish tank doesn’t need automatic ordering of food omg

@Yalipop Cutest soccer fan ever 😍 Go team USA! ⚽🐾

Bení is ready for the game! @PetSmart dropped this cool collection & bonus points for for making these jerseys puppy sized! 🇺🇸

@Yalipop the bravest boy ❤️💙

@PetSmart cutest and most loyal customer! Baby Bení is all smiles after a not at all scary 4th! Our guy is brave and spoiled 😂❣️