peter porter

@CaraB_1993 It looks like you had an amazing night, shame they don’t work on site with you,

Who needs to be around men to be exposed when you've got your drunk lesbo with you 🤣🤣 #drunktime #lesbian #leeds

@ajb1975 @OctopusEnergy Angela it is a poor decision by octopus energy

@OctopusEnergy so you lied last month then. I hope another energy company starts offering free coffees as it’s the only reason I stayed with you

@steveprentice @OctopusEnergy Steve I bet we get more losing scratch cards, than winning one, I don’t want a chocolate bar I don’t want discounted food deliver, all I would like is a coffee once a week, thank you very much octopus energy

Booooo, the end of @OctopusEnergy coffees this week, last one’s tomorrow. All I want is free coffee, it makes a real difference to my life. “VIP concert tickets, dream weekends away, once-in-a-lifetime experiences” are not for me, I just want coffeeeeeee. ☕️💔

@OctopusEnergy But what are the odd on winning??? I play spin your wheel for the last 2 years the most I’ve have won is 8 points never any more, it looks like I’m going to get a big win but it jumps to 8 points, I will guarantee tomorrow will be no win on the scratch card

@Peterporter80 Hey Peter, our Monday Scratchcard will mean it's fairer for everyone to snag some goodies without the early rush. There's free coffee, and a whole host of extra rewards like snacks, discounts, and other treats to enjoy 🐙

@OctopusEnergy "fairer free coffees" means we lose our guaranteed weekly treat for a chance to win on a Monday Scratchcard? ☕️💔 Will we be getting losing scratchies now? Asking for a very under-caffeinated loyal member. #Octoplus#OctopusEnergy#LoyaltyScheme#FreeCoffee

@OctopusEnergy It is funny as soon as I message you, you always seem to do something to get it working. Why can’t you do that straightaway, we shouldn’t have to ask you to do your job properly. It should be done straight away.

@Peterporter80 Hey Peter, I'm taking a look at this for you and will pop you a message right away. You should be able to see your export tariff & usage in the app/dashboard again now. 🐙⚡

@OctopusEnergy Good morning on Thursday last week my export appeared on my Octopus app. Friday it disappeared and it hasn’t returned since., why and how do I get it back? In the last month, I’ve had nothing but problems.

@OctopusEnergy @rosengeorgiou90 If they don’t sort it out within five working days will come up with a solution to how they’re going to sort it. You are now entitled to £40 comp

@rosengeorgiou90 Hi there, sounds like you're talking about the in-home display (IHD). It may just need an update — can you DM your details so I can take a look please? Not to worry, we create bills based on readings directly from your smart meter rather than what shows on your IHD. 🐙⚡

Anyone’s else’s electricity price on the @OctopusEnergy smart meter gone through the roof today? #UKEnergyScam

@OctopusEnergy please check email and dms I have sent you please,

@OctopusEnergy why is it every time recently? I’ve contacted you about issues, your updates are extremely slow or you don’t get back to me #octopusenergy #PoorService

@DHEER4J @OctopusEnergy Hey dheer4j, I totally agree with you about the responses are slow or taking days, if I haven’t got a response or an answer to your problem, they do not reply to you at all, but the recommend email,

@OctopusEnergy very disappointed with the customer service response on my email, I am not sure if they have correct level of understanding or if they do any due diligence before responding. And response are slow and takes days

@dadbegg @OctopusEnergy It’s officially comes in on the 23rd of February, so if nothing’s done by next Friday, you should automatically get £40 if they don’t pay it within 10 days you get another £40, isn’t that correct octopus energy?

@Peterporter80 @OctopusEnergy Thanks, Peter. They gave me a complaint no over two weeks ago. But nothing more since.

They keep trumpeting that they are the No1 energy supplier, but our experience of @OctopusEnergy is anything but that. Had smart meters installed 5th November. The gas meter has never worked! But we've been waiting weeks for an engineer to even make an appointment to fix it.

@OctopusEnergy @OctopusEnergy , very poor at responding to emails and other communication, I have now lodged a formal complaint. Look forward to hearing from you. By next Thursday., otherwise this is keen escalated to the ombudsman

@Peterporter80 Good morning Peter. Let me check on this for you. Pease make sure the IHD is turned on, plugged in, connected to Wi-Fi, & as close as possible to the electricity meter. In the meantime, you can use the app to monitor real-time data from you Home Mini. 🐙⚡

@OctopusEnergy @GregJackson I’ve been waiting 14+ days for a fix on my IHD (Error 29-1). My Home Mini works fine, but the IHD is locked out of gas data. This is a clear HAN pairing issue. Can a specialist please look at account A-6685990D?. #SmartMeter #OctopusEnergy

@OctopusEnergy @OctopusEnergy this is exactly what I keep getting every time I phone up, we are not getting anywhere, my IHD has not got Wi-Fi, do you not think I have tried all this?

@MelanieCmusic @orbitalband please please could you release the track spicy, it’s amazing,

@O2 waiting for a phone from o2 is like waiting for Christmas to arrive but never coming

@O2 don’t order any phones you won’t receive them for over 10 days they won’t let people know they are having problems at their wearhouse

@O2 poor customer service, poor delivery service, don’t order any phones from o2 big delays from the 29th November still waiting 10 days later they can’t say when it will be delivered as problem at wearhouse