Philips Home Living

@cycedFM I’m really sorry you had to come here to get an answer, that’s never the experience we want you to have. Our local service team is actually the best place to help you with this specific request, as they have access to the tools and details needed to sort it out properly.

@PhilipsHomeLife If I had a prompt reply from the local service team I wouldnt have gone online and reported it on the social media handle

@Philips @PhilipsHomeIN @PhilipsHomeLife @jagograhakjago #philips @philipsindia @PhilipsCare_IN My Service Request # MH2601310029 pending from 31/1/26 which is not fulfilled even after a month. Just excuses and dates. What should be done about it?

@cycedFM Sorry to hear the issue is not resolved yet. Please contact your local customer service team so they will be able to check the service status: home.id/support

@PhilipsHomeLife I was committed today the last day my issues were supposed to be resolved. Still the day has ended and nothing has happened. What am I supposed to do and understand the service from @Philips

@CindyyyBro Those little icons? They’re your milk cheat sheet! 🥛✨ Each symbol shows the perfect milk level for your favorite drinks—cappuccino, latte macchiato, and more. No math, no measuring, just match the icon and froth like a pro!

@PhilipsHomeLife Philips coffee machine 5500. The machine is great, but I always add too much milk to the frother. The frother cup has symbols on it. What do they mean? It would make a lot more sense to have milliliters on the frother since that’s what you choose when making one

@KanduriUma Hello Uma. We’re really sorry to hear about your experience. Please send us a private message with your details, so we can look into this and assist you directly. twitter.com/messages/compo…

@PhilipsHomeIN u guys made fun of yourself . Never thought u are such worst at customer care. Am wondering if u are such careless, how u so famous?? @PhilipsHomeLife @PhilipsCare such careless attitude.? Sad I choose ur product . Unhappy customer

@pratyush_07 We do understand your inquiry however each region has a designated consumer support to which they can view orders made within that region. Depending on where you are located, you will have to contact your local Philips Consumer Support for further assistance.

@PhilipsHomeLife @PhilipsHomeLife : this is as lame a reply as one can give. Who asked you to check order via X, for heavens sake use your brain and internal order system. I need to be compensated or given the same item I ordered within a fixed timeframe.

@PhilipsHomeLife : why was the order cancelled even after accepting it. This is really disappointing stuff and something not at all customer friendly. Why bring in stock an item, accept the payment and then cancel. Now, I cannot make an alternate arrangement. Please resolve issue

@gozdegrr @PhilipsTurkiye Merhaba Gözde Hanım 🌸 Paylaşımınızı büyük bir gülümsemeyle izledik. Ürünümüzü 20 yıldır güvenle kullanmanız bizi çok mutlu etti 💙 Bu güzel hikayeniz için küçük bir sürprizimiz var 🎁 Bizimle @philipsevurunleriturkiye Instagram hesabımızdan iletişime geçer misiniz?

20 yıl önce aldığım süpürgenin plastik aksamı kırılmaya başladı. ama süpürge çalışıyor sjsjsjsjs hiç arıza da çıkarmadı. çalıştığı için atamıyorum da. sürekli bantlayıp kullanıyorum hala.. şunun kasasını sağlam yapsaydınız, ben bunu bir 10 yıl daha kullanırdım @PhilipsTurkiye 😂

@TacticalTogepi @Philips Hi @TacticalTogepi ! So sorry to hear about the electrical issue with your Baristina. Feel free to send us a DM here on X or use any other contact option you prefer on home.id/support and we will be happy to assist you get your morning coffees in order again!

Bought the @Philips Baristina a few days ago, but can’t get it to power on and brew. @PhilipsHomeLife please help.

@tonyacmaarts Vervelend dat de lade van je Airfryer niet goed aansluit, Tony. Hopelijk is het inmiddels gelukt om iemand anders dan chatbot Billie te spreken en kan de winkel je een goede oplossing aanbieden. Als je nog hulp nodig hebt, ben je natuurlijk ook altijd welkom ons te berichten. VG

@bol_com @PhilipsHomeSA @Philips @PhilipsHomeLife @bol_com Helaas werkt even overleggen met chatbot Billie niet heel goed..

Ring in the New Year with a feast to remember! 🥂✨ The Philips Dual Basket Airfryer makes it easy to create mouthwatering party dishes that everyone will love in half the time. ​​ Cheers to good food, good company, and a sparkling 2025! ​ #NewYearNewFeast #PhilipsAirfryer

@humphreymc Thank you, Steven! I see that you've sent your Saeco for repair in Spain. I can't guarantee a different outcome, but will forward your complaint to my Spanish colleagues. They'll get back to you as soon as possible. Your patience in the meantime is appreciated. KR, Claudia.

@PhilipsHomeLife Hi Claudia, the ticket number is below. Please feel free to email or call me. I look forward to hearing from you soon. [ Ticket: 3140301 ]

Worthless Warranty on a Top End ££££ coffee machine @PhilipsHomeLife with weeks of emails customer services deemed my Warranty as VOID because they discovered a bug in the packaging without attempting to even open it! Started with common error code 11! Disgraceful from @Philips

@humphreymc Hi there, thanks for letting us know. How strange that it doesn't work. We're afraid that we don't have another link. Could you perhaps share your ticket number(s) with us? That way, we could also have a look at your file and note your complaint. Kind regards, Claudia.

@PhilipsHomeLife Sorry can’t get the link to work

@humphreymc Hi there, thanks for your response. Could you please try to send us a direct message via the link below? We hope to speak to you soon! twitter.com/messages/compo…

@PhilipsHomeLife Please resend the message link as it says I am no longer allowed to send DM to you

@humphreymc Hi there, sorry to hear about this. You are referring to previous conversations we've had, could you, therefore, in a PM share your e-mail address? I would like to see what our representatives have determined in your case. Cheers, Joe.

@ankitsinghzx Hi Ankit, Kindly let us know if you need any further assistance from our end. As of now we are closing your case on social media. Please feel free to contact on our toll-free number, "1800-572-1800,” from 9 AM to 9 PM, Monday to Sunday.

@PhilipsHomeLife It has been more than 10 days of package is on same place no movement, still no response from team, please refund my money and cancel the order

@Philips @PhilipsHomeLife Order id - 529559 Philips induction  I have ordered Philips induction 15 days ago no delivery till now , no response from customer service team

@ankitsinghzx Hi Ankit, According to the updates, our team has processed the refund amount and it will be credited in your account within 3-5 days. Kindly let us know if you need any further assistance from our end.

@ankitsinghzx Hi Ankit, We can understand your concern and appreciate your patience. Our team is working diligently to ensure that you will get the resolution as soon as possible.

@ankitsinghzx Hi Ankit, Thanks for reaching out to us. We really apologize for the inconvenience caused to you. As you are facing issue with your order. We would like to inform you that there has been a delay in the delivery of your order #52959.(1/2)