JCB

I’ve tried that too but Nationwide refuse to accept emails…unless you know different. So it means printing off my 5 page email…somewhere, as I don’t have a printer, posting it and waiting weeks for a response. I just want support

@AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

@AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

@Plsdoright Hi there, our chat service is available 24/7 through your banking app or internet bank, or you can call us on 03457 302011. This line is available until 8pm. Emm

@googlehealth So sad that Fitbit has disappeared and emerged as @googlehealth. Not only does it no longer display my sleep but my sleep history has gone too. So much for progress!!

@AskNationwide I’ve tried the chat…who were unable to assist …as my post hints, if you care to read it

@AvivaUK Thanks for your reply. I shall continue to pursue Aviva, rather than involve Nationwide…for now. It is now a month since I first made contact and still await a reply. My guess is Aviva is avoiding responsibility and hoping I give up!

@Plsdoright Hi, sorry to hear you're not getting the help you need with this 🤝 Any customer service queries will be dealt with by Nationwide, but we may be able to get you some help with this. Please send us a private message, we'll find the bets route to help 🙂 twitter.com/messages/compo…

@avivaplc Anyone else been ignored by @avivaplc? They are apparently the company providing cover for Nationwide flex customers but have been shambolic to deal with…so far! A poor choice for Nationwide !!!

@Cruisenation @HaysTravel Had to cancel a smart package holiday organised by @Cruisenation due to accident on journey to airport. Understand no refund…but Cruise Nation refuse to provide simple invoice for total cost to assist insurance claim! Help!

@martinkelner If my understanding of Martin’s marketing is correct, you only need to quit one coffee a month! Bargain!

Going to be a challenge!

@martinkelner ‘The one and only Modern Counter on Southside’!!

Strange, but possibly not true martinkelner.substack.com/p/almost-unbel…

@martinkelner Oh yes it is! I didn’t win this either!

Remember national lottery night in the early days when the lottery itself was part of a big lavish shiny floor show. Well, this is nothing like it martinkelner.substack.com/p/jack-wooders…

@martinkelner Get well soon, Martin!

I realise posting anything on this platform is as near as dammit pointless but it gives me something to do while I’m lying in bed nursing a Lemsip addiction

Inadequate support from HSBC! Advised by operators 1 and 2 …can’t access accounts until visit branch (what branch?) or receive letter by post. After 100 minutes, spoke to operators 3 and 4, who finally assisted. Success after 132 minutes!!

@HSBC Please help. Access to banking app and online account denied having had no difficulty previously. Customer 20 years +. Phone helpline suggests go to branch…there isn’t one or wait for letter in post. Need access to funds immediately

@prioritypasscom Why has my current card disappeared to be replaced by next years, which isn’t valid yet? I am unable to use remaining visits! Why was my subscription updated 25 days before the old one expired. Why do PP use a no reply email? Help!

@VirginAtlantic Just spent an hour trying to add recent flight points to my flying club account ….without success. Neither e-ticket or flight number recognised. Help!

@AirAdvisor Should I be concerned that having instructed @AirAdvisor to pursue a significant delay claim, that 26 months have passed…with no recent update?

@prioritypasscom Thanks. With help from elsewhere, I believe I’ve finally managed to sort the problem. I’ll know the next time I try to use it. Thanks again for your response

@Plsdoright Hi. We would be happy to check this for you. Could you please send us a dm and one of our consultants will get in touch to help you further. Regards, Priority Pass

@prioritypasscom Please advise. Is it correct that to pay for a guest to gain lounge access, only the credit card on file can be used. Want to avoid the embarrassment at a number of airports recently, when access denied, in spite of offering 6 credit cards!

@prioritypasscom But if the card needs to be replaced?

@Plsdoright Hi there, thanks for your post! Lounge visit charges depend on the type of membership you have. If you don’t have any free visits available, the fee will automatically be deducted from the payment card linked to your membership, so there’s no need to provide a physical card. 1/2