I emailed @Poshmarkapp 2 weeks ago re: my KYC name not being verified. My names match everywhere? Anyone else have this issue? Poshmark please respond.
Anyway thanks to @Poshmarkapp for closing my case this morning without replying to my previous email. Real dedication to customer support, especially after hearing that a sharp metal object in the bag broke skin when I was looking through it!
Bought a new bag for Magic events! Only one problem: it was from a DJ and showed up filled with trash, hair, and drugs!
Me: Uhh so I'd like to report a problem with my purchase
Poshmark: Just go ahead and ship it back
Me: Uhh so ship drugs through the mail?
Poshmark: Absolutely
@Din_of_Inequity Our support team let us know that they are currently assisting you with your order. Please continue to work with them through email. Thanks!
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@Poshmarkapp I have an issue and ai have to keep reopening it because I am not being heard. An error I kept getting in your app prevented me from iaauung a return request, and a forced release was initiated. I have given the evidence of the app error and Pishmark is denying it.
@Poshmarkapp I have opened a case and tried to get support for FOUR days. Your AI support will not respond. Please the buyer and I agree what needs to be done. What do I need to do to get a response?!?
@Poshmarkapp The seller and I have opened a total 5 cases for my purchase that has been lost in transit without any resolution! Not one support member has said anything and has been radio silent! It’s been over a week since we have reached out for support. HELP!
Hey @Poshmarkapp my funds were wrongfully removed after a buyer opened a false return claim. I provided clear counter-evidence showing the item was exactly as described, but it was ignored. Can a manager please review Order #69ba222227539d4129d5e03d? This is incredibly unfair.
@Poshmarkapp Hello, we’ve attempted to contact you several times about our order that we sent. It’s been sitting at the post office since June 39th. We would like our earnings to be released.
@Poshmarkapp I am completely blocked from posting new listings after logging into a different account on my phone. The app is giving me a system error pop-up every time I try to list. I am reaching out here for a human escalation to clear this device security flag. Please help!
@Poshmarkapp Jesus christ every single time I try to add listings to my closet you delete all the listings in the closet. ALL OF THEM WHY DOES THIS SITE WORK SO POORLY ALL THE TIME? You bombard me w 5 emails a day begging me to list then this every time. Closet is @barbarasiville
@Poshmarkapp I reached out to Poshmark Support several times, but my issues have been closed w/o resolution. I have not received payment for 4 orders that were marked as "delivered" for WEEKS. Then, yesterday, my entire closet was removed without any notice. Please help!
@DanBernalSF Our team let us know that they resolved the issue this morning. If you have any further questions, please reply back directly to their email for further assistance. Thank you.
@Poshmarkapp REFUND FOR ORDER ID 6a427834f51a0fefb64d594b
Hello. It has been eight days and my order hasn’t shipped yet. Per Poshmark policy (attached), please issue a full refund.
Thank you.
@Poshmarkapp It’s been more than 7 days that I purchased something and the seller has not shipped. The order does not appear on my purchase history since I purchased as a guest.
Hi @Poshmarkapp, my closet suddenly disappeared, and I've already contacted support through the app but haven't received a response yet. It’s been days now . Could someone please look into my case or help escalate it? Thanks!