Prietesh Laad

@reliancejio @JioCare @reliancegroup Hello Jio , I would like to express my pathetic experience with Jio customer care service .The issue is still not resolved and it's an everyday frustration while watching the live matches specially.Please get it resolved asap on priority

@whitehatjunior Still waiting for the resolution,no one has yet contacted me from your end and this is really frustrating. Please don't revert with the same copy paste messages. What's your TAT ?

@PrieteshL Please share your contact number , email id, and employee ID via DM so that we can assist you better. twitter.com/messages/compo…

@whitehatjunior Hi team,I have been reaching out to you over the mail regarding my PF concern and dropped multiple mails for the update but still it's pending and no proper response from your end.I am an ex employee of whitehatjr.It's been a month with no resolution.

Tried to reach out to you since it is owned by Byjus now,if in anyways your help will be appreciated. I was an ex whitehatjr employee.

@ByjusSupport hi team,i have been following with whitehatjr team for one of the issues.But,it has been over a month and I am still getting those copy and paste replies. It is a really pathetic and unprofessional attitude from whitehatjr team.

@whitehatjunior Is it really the intent or the laid back attitude? The same was raised to the Grievance team as well but no response from them too. It is a really very disappointing and unprofessional approach of you guys.

@whitehatjunior It's been 8 days since you have replied to me and I am still getting the same copy paste messages from your end. No one has reached out to me over the call yet , I have raised the issue over the mail exactly a month back and there too the same copy paste messages

@EurekaForbes I have been trying to get the solution for the service request CM-271123-21891621 which was raised on 27th November 2023.Till now no response and follow up is initiated from your end .I have taken AMC and still get this kind of service.FRIENDS FOR LIFE pathetic

Lenskart.com claim to be a reputed and customer care company but gave a very poor quality of glasses advise to think again if planning to do so

@Deepimodi @Lenskart_com @peyushbansal All the customers who have been at the receiving end due to poor quality and false practices should come together to raise the voice against Lenskart.Any public forum where we can take this to higher governing bodies will help and save others .

@Lenskart_com @peyushbansal Received damaged product online from your end in the month of March.. Refund was committed by lenskart at the same month, but it was more than 6 months i am not getting my refund. Daily lenskart team says you will get the refund within 24-48 hrs.

@Lenskart_com Yah I know everything is ok now but my issue is why Lenskart is so careless regarding exchange/return policy.

@Lenskart_com lenskart shared a refund/exchange link after pickup but it shows 404 and I am unable to do anything. Is this the way to treat your customer who always prefer lenskart.

Hi @Lenskart_com struggling with your pathetic customer service and third rate app. Do you have some meaningful service to offer

@Lenskart_com Why every time I have to comment on msg and only after that you guys check the DM. Get your ORM team right @Lenskart_com

@Lenskart_com very worst customer service

@Lenskart_com I said I am not expecting any kind of practical resolution from Lenskart.Even i am not looking for any kind of freebies as mentioned earlier.Just wanted to make sure many others are aware of Lenskart.#alert #cautious #Scammers #boycottLenskart

@PrieteshL Hi, we certainly understand your predicament here. However, we have shared the best possible resolution with you. We won't be able to proceed ahead with any sort of replacement or higher discount. Do reach out to us if any further assistance is required. Thanks- Srishti D

@Lenskart_com @peyushbansal @consumerforum_ purchased 2 frames on 9th august 2022. Both frames broke due to the substandard quality . Instead of repairing shopkeeper asked to buy new frames , also said frames are not insured. Really ?? My order no is # 1259403796. Please help.