@abcapital Can you explain why my ticket was marked closed without resolving the issue? This is very concerning. Please reopen the case and provide a proper resolution immediately. @abcapital @RBI
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Prince Mahto
69 posts
Prince Mahto
@PrinceMahto20
jai shree ram 🚩🚩🚩
सुपौल,Simrahi Katılım Mayıs 2020
125 Takip Edilen10 Takipçiler
@PrinceMahto20 Hi Prince, we acknowledge your concern and its significance to you. Please bear with us a little longer as we work towards a solution. We'll share an update at the earliest. ~ Rushi
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Confusing service by @abcapital Birla Capital Limited — same case 21700570 marked closed and in process on same day 😑
Issue still unresolved & credit score affected.
Pls act before I escalate to Reserve Bank of India.@RBI
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Tweet: Now my support ticket is showing #null in the app after I filed RBI complaint.
This is very concerning.
Please provide correct ticket reference and resolution immediately.
Tag: @PhonePeSupport @abcapital @PhonePeSupport @RBI
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@abcapital I have now filed an official complaint with the RBI Ombudsman regarding this issue.
Awaiting immediate correction and written confirmation.
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@PrinceMahto20 Hi Prince, we completely understand the delay has been tough. Please know that we're on it, and we’re committed to getting back with clarity soon. ~ Raj
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@abcapital Hi, I need a clear and fixed timeline now. It’s already been 3 months and the issue is still not resolved. Please confirm exactly by when this will be completed today. I expect a definite resolution timeline, not a generic response.
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Prince Mahto@PrinceMahto20
@PhonePeSupport I was promised a resolution by 9th April but I am still receiving only template replies Despite 100% on-time EMI payments my CIBIL score has been wrongly impacted. This is unacceptable Immediate correction required Ticket ID: 87277910 @RBI @FinMinIndia @abcapital
QAM
@ABCi_Official @abcapital
Multiple SR IDs (21476671, 21619983) have been generated for the same issue. Kindly consolidate and provide a clear resolution. The issue is still pending.
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@ABCL @RBI @TransUnion @abcapital
No resolution yet. Only delay and generic replies like “we are working on it” without any timeline.
RBI CMS complaint already filed. Kindly resolve immediately.
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@ABCapitalCare @abcapital @RBI
My previous SR 17484144 was not resolved properly. Now new SR 21476671 is also pending.
This is repeated harassment due to unresolved issue. Request immediate escalation and final resolution.
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📌 Complaint Registered (RBI CMS)
@PhonePeSupport
My complaint has been officially registered on the RBI CMS Portal
Complaint ID: N202627325xxxxx
Sharing the screenshot for transparency
Requesting fair investigation and timely resolution
@RBI Ombudsman @AdityaBirlaGrp
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Complaint successfully registered on RBI CMS regarding incorrect loan CIBIL reporting and unresolved issue with NBFC
Requesting fair and prompt resolution as per RBI guidelines.
@RBI
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@abcapital This is a serious issue from your side.
Wrong CIBIL reporting despite timely payment is a violation of RBI guidelines.
If not corrected immediately, I will file complaint with RBI Ombudsman against Aditya Birla Capital.
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@PhonePeSupport I was promised a resolution by 9th April but I am still receiving only template replies
Despite 100% on-time EMI payments my CIBIL score has been wrongly impacted. This is unacceptable
Immediate correction required
Ticket ID: 87277910
@RBI @FinMinIndia @abcapital
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@abcapital @jagograhakjago @consaff Same response again, no resolution.
My CIBIL is impacted despite on-time payment. Need a clear timeline, not generic replies.
Resolve immediately or I will escalate to RBI.
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@PrinceMahto20 @jagograhakjago @consaff Hi Prince, our sincere apologies for the inconvenience caused. Please know that the team is fully committed to addressing your situation and we are actively working towards it. ~ Rushi
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@RBI As per RBI guidelines, delay should be reported to CIBIL only after 30 days.
In my case, despite on-time payment, my CIBIL has been wrongly marked overdue.
Request immediate intervention.
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@FinMinIndia @jagograhakjago Kindly look into this matter.
Customer is suffering despite timely payment. Strict action required.
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