@PhonePeSupport

@Soumyadip0011 Hi, Soumyadip. According to our records, one of our support representatives contacted you today, and you confirmed that your issue has been resolved. Please feel free to contact us if you need any further assistance in the future. ∞MS

As per the support ticket,I was informed that a support agent would respond within 6 hours. However, more than 6 hours have passed, and I haven't received any call or response. Kindly check my ticket and provide an update. Ticket Id-613183137 @PhonePe @PhonePeSupport

@Invisiblelovel Please ensure that your email address is verified on your PhonePe account to successfully receive the statement. If you need any further assistance, feel free to connect with us via DM. (2/2)∞MS x.com/messages/compo…

@PhonePe I can't access my old transactions. Could you help? Kindly message me in my direct message.

@Invisiblelovel Hi there! To view your older transactions, you can easily download your transaction statement directly from the app. Simply navigate to the History tab at the bottom of your PhonePe home screen, tap Download Statement at the top, and select your preferred time frame. (1/2)

@Meena_kamlesh57 नमस्ते कमलेश। जांच करने पर हमने पाया कि UPI PIN ऑथराइज़ेशन के ज़रिए AutoPay मैंडेट सफलतापूर्वक सेट अप हो गया था और मर्चेंट ने तय रकम डेबिट कर ली थी। हमने टिकट ID 613678617 के तहत पूरी जानकारी और समाधान के तरीके बता दिए हैं। आगे की जानकारी के लिए कृपया टिकट देखें। ∞MS

@PhonePe और @_KukuTVOfficial आपस में मिलकर देखो कैसे फ्रॉड करते है मेरी पत्नी इंस्टा पर रील देखने के दौरान कुकु टीवी का ऐड आया ओर 1 रुपए में ट्रायल देकर ऑटो पे हिडन करके एक्टिवेट हो गया। अगले ही दिन 699 रुपए का ऑटो डेबिट हो गया। @GoI_MeitY और @FinMinIndia से अनुरोध है बंद करे

@AhmedRaza1nqs Hi, Ahmed. We are here to help. Please send us a DM with your registered mobile number so we can look into your blocked account and assist you further. ∞MS x.com/messages/compo…

Dear @PhonePeSupport @PhonePe, My account has been blocked suddenly, and I am unable to make any payments. This is causing a lot of inconvenience. Kindly look into this urgently and help me reactivate my account.

@LegalSalahkar नमस्ते, हम अभी आपके ब्लॉक किए गए अकाउंट की जाँच कर रहे हैं। इस समस्या को हल करने के लिए, हमने टिकट ID 613247218 के तहत कुछ जानकारी मांगी है। कृपया टिकट देखें और वहां जानकारी दें। जानकारी अपडेट करने के बाद, हमें यहां DM करके बताएं ताकि हम आपकी आगे मदद कर सकें। ∞MS x.com/messages/compo…

@PhonePe @PhonePeSupport मेने अपील लगा दी है मुझे मेरा फोन पे अभी चालू करे मुझे पेमेंट करना है । @consumer

@shubhamnowal Hi, Shubham. We are truly sorry for the trouble you've experienced, and we are here to help you resolve the device verification issue. Please send us a DM with your registered mobile number so we can look into it and assist you further. ∞MS x.com/messages/compo…

@PhonePe @PhonePeSupport I solely use PhonePe for UPI. But when I changed the phone, my device is not getting verified and support is of no help. Seeking support from a customer care rep instead of an AI chatbot

@FarhanK7984 Hi, Farhan. As per our records, the transaction was successful, and we hope your ticket issue has been resolved. If you still need any assistance, kindly reach out to us via DM. Also, for your security, remove the video from your post as it contains confidential information. ∞MS x.com/messages/compo…

@ConfirmTKT @PhonePe I book a ticket from Prayagraj to lokmanyatilak My balance ditucted but ticket could not confirmed

@mishra4802 नमस्ते विजय, आप 080-6872-7374 या 022-6872-7374 पर कॉल करके कभी भी हमारी सपोर्ट टीम से संपर्क कर सकते हैं। इसके अलावा, आप बेझिझक DM के ज़रिए अपनी समस्या हमें बता सकते हैं ताकि हम उसे देख सकें और तुरंत आपकी मदद कर सकें। ∞MS x.com/messages/compo…

@PhonePe कस्टमर केयर नम्बर दीजिये

@vinaykumarjhaa Hi, Vinay. We are here to help you resolve your AutoPay cancellation issue. Please send us a DM with your registered mobile number and the relevant mandate IDs. We will look into it immediately and assist you further. ∞MS x.com/messages/compo…

I have two autopays linked to my PhonePe account. I've been trying to cancel them for a while now, but they won't cancel. @PhonePe

@Tausifxl1l Hello, Tausif. We’ve responded to your issue via DM. Please take a look. ∞MS

@PhonePeSupport I had already DM you everything plz look into it. And in your DM , I unable to attach the screenshot. But the error says 'autopay deletion failed' and sometime it went into processing and after sometime it Autopay shown active as usual.

@PhonePe I setup a googlecloud autopay through phonepe and now when I try to cancel it through phonepe I am not able to. It says 'failed to delete autopay' . . Plz delete the Autopay and help me. Plz reach out I will provide my rmn , mandate id etc . Plz help 🙏🙏😭

@BineshKumarVer1 नमस्ते बिनेश, हमने आपके ब्लॉक किए गए अकाउंट से जुड़ी आपकी चिंता को नोट किया है। अकाउंट एक्सेस केवल आवश्यक जाँच के बाद ही प्रतिबंधित किया जाता है। हमने आपकी टिकट आईडी दर्ज कर ली है और हमारी टीम इसकी समीक्षा कर रही है। जल्द ही आपको अपडेट दिया जाएगा। ∞SM

@PhonePe @PhonePeSupport गया। जब हमने इसकी शिकायक phone pe support team में की तो मुझे बोला गया कि आपकी अकाउंट अनब्लॉक कर दी गई है आप लॉगिन कर सकते है। मैने दुबारा लॉगिन करने में भी पुनः असफल रहा 😌 अतः आपसे अनुरोध है कि मेरी phone pe account unblock करने में मेरी सहायता करें

Ticket ID: 613125931 @PhonePe ,@PhonePeSupport सर मेरी phone pe UPI account ब्लॉक कर दिया गया है। ब्लॉक करने से पूर्व मुझे किसी भी तरह की नोटिस नहीं मिली थी। अचानक से मेरी अकाउंट ब्लॉक कर दिया गया था साथ ही यही रजिस्टर नंबर se मेरी phone pe business account भी ब्लॉक कर दिया

@avi3476 Hi Avinash, we've received your transaction details. Please let us know more about your concern via DM so we can review the issue and assist you further. Also, please remove any sensitive information shared on this public platform to prevent misuse. ∞HP x.com/messages/compo…

@jagograhakjago payment details via @PhonePe @UPI_NPCI

@JioCare @reliancejio Extremely disappointed! I made the payment for a new JioAirFiber connection on 07-July, and the installation was scheduled for 08-July. The installation team failed to show up, and my complaints are being ignored. No action taken yet!

@vks_sud Hi Vivek, we regret the inconvenience caused. We acknowledge your concern regarding the reward points on your PhonePe SBI Black Credit Card. Kindly share the relevant transaction details via DM, and we'll review the information to assist you further. ∞SM x.com/messages/compo…

@SBICard_Connect @PhonePeSupport What is going on why are no points being give for Phonepe sbi black credit card for transactions done inside phonepe like recharge and insurance payment using upi. you people are denying saying it as utility payments.@RBI

@AwadhiBaat Hi Vinay, we understand your concern about being unable to delete your AutoPay mandate even after cancelling your membership. Kindly share your registered mobile number and Mandate ID via DM so we can check the details and assist you on a priority. ∞VS x.com/messages/compo…

Phone Pe is no deleting AutoPay While I have cancelled my membership Customer support is not available for Autopay @PhonePe

@Sakurahoshi0 Hi Sakura, we understand the inconvenience this has caused. Kindly share the relevant PhonePe transaction ID via DM so we can look into the issue and assist you further. ∞PK x.com/messages/compo…

I Accidentally transferred ₹15,000 to the wrong UPI ID (vijay7302@ybl) via PhonePe. The transaction was successful, but the recipient is unknown. Kindly help me recover the amount. @PhonePe @FinoPaymntsBank @UPI_NPCI @Cyberdost #UPI #PhonePe

@KarthickRa55825 Hi Karthick, apologies for the delayed response. Thank you for bringing this to our attention. We'd like to review your notification concern. Please share your registered mobile number with us via DM so we can assist you further. ∞SS x.com/messages/compo…

@PhonePe I'm receiving a notification to upload documents 1 hr after I uploaded it. Stop sending irrelevant notification. Fix this asap.

@Akumalongx Hi Akuma, we understand the inconvenience this has caused. Kindly share the relevant PhonePe transaction ID via DM so we can look into the issue and assist you further. ∞VS x.com/messages/compo…

I Accidentally transferred ₹15,000 to the wrong UPI ID (vijay7302@ybl) via PhonePe. The transaction was successful, but the recipient is unknown. Kindly help me recover the amount. @PhonePe @FinoPaymntsBank @UPI_NPCI @Cyberdost #UPI #PhonePe #upi

@Sindoora9 Hi Sindu, we recognize your concern regarding the reward points for your eligible utility bill payments. Please know that our team is looking into this with the utmost priority. As you've already shared your details, we'll get back to you with an update very shortly. ∞HP

@SBICard_Connect @SBICard_Connect @PhonePe I have shared my contact details via DM. Kindly investigate why the eligible reward points for my utility bill payments made within the PhonePe app were not credited. I have also shared the PhonePe transaction IDs and supporting screenshots.

@SBICard_Connect @PhonePe Is this a bug or a scam? Eligible utility bill payments made within the PhonePe app using my PhonePe SBI Card have not received the 10% reward points after the 1 July changes. PhonePe Txn IDs: • NX26070609415691461622951 • NX26070609461167047858111

@MohanarajMahi Hi Mohanaraj, apologies for the delayed response. We understand your concern regarding the SBI Black Card. Kindly share your registered mobile number with us via DM so that we can review the issue and assist you further. ∞PK x.com/messages/compo…

@PhonePeSupport Hello @PhonePeSupport @PhonePe any updates on this?

Hey @PhonePeSupport @PhonePe I'm unable to apply for @SBICard_Connect @OfficialSBICare Black card as it is declined earlier by SBI end. But after raising the ombudsman complaint SBI admitted that it is due to internal error that the application was not processed (1/2)