Qi Cao, Chargebacks Terminator 🦾

@DarayuthH xD next time maybe!

@QiLikeCheetah so bro u just invite everyone except me ? 😅

Just wrapped our Annual Global Meetup! It's a pleasure to work alongside a company of over 200 Chargeblasters that I have the honor of calling my colleagues, friends, and family. Onwards and upwards! 🚀

Read more about VIRP here: corporate.visa.com/content/dam/VC…

🚨 BREAKING: Visa recently conducted a broad Integrity Risk Program (VIRP) investigation involving a population of merchants across the payment ecosystem, including a number of merchants within your portfolio. The investigation raised concerns relating to alleged deceptive subscription practices, QR code parking scams, social media purchase complaints, and fraudulent IT/help desk activity. As a result of the investigation, KORT and its sponsor bank has elected to close the entire merchant population identified in the VIRP notification.

@Zack_Shooter @CallMeGillette Yo @CallMeGillette - I can definitely help with that and prevent those for you. Shoot me a DM!

@CallMeGillette Check out the boss @QiLikeCheetah

Someone just did a charge back for their $3 subscription — nice. 😒

🚨 How to Remove RDR Counts from Shopify Chargeback Rate Graph... I still get a lot of questions from merchants on chargeback rate graph reporting within Shopify. If you want to see your chargeback rates without RDR, simply go to Analytics > Reports > Chargeback Rate > Filter > Is Rapid Dispute Resolution > No. The best way to reduce RDR from counting and overall chargeback rates is by using CDRN, Deflection and Enhanced Discover Alerts. Best of luck with disputes after Prime Day. May the dispute gods work in your favor!

🚨 Breaking: Mastercard is launching its VAMP equivalent called Mastercard Global Acquiring Program (GMAP). Here are the details we know so far... 1. Mastercard is combining their fraud and dispute programs into one program. 2. Merchants have 7 months or so to get off the program before their acquirers get fined. 3. The thresholds for GMAP is more lenient than VAMP, but nothing is set in stone yet. 4. Chargeblast Deflection is an exclusive solution to GMAP to prevent the fraud piece of the equation. DM me if you want more details - give this post a like if you guys want a webinar on it!

Sometimes the small details that are missing / lacking on your website aka “the art” can cause random shutdowns or holds on your Shopify Payments account. (Or Stripe & PayPal) Tune into our past webinar with @QiLikeCheetah to learn key things Shopify is looking at when conducting risk reviews on merchants vs. traditional metrics like VAMP and refund ratios

@pepppito Shoot me a DM with your Chargeblast email and I’ll get it prioritized today

hey @QiLikeCheetah i've been trying to onboard chargeblast for one of our stores and i've been waiting for a reply from the support team for 10 days now. what's going on?

It's all volumes based - I'm not just going to offer those rates to everyone lol. We invest in building our product and support - we've got 200 people and 10,000+ clients so need to maintain quality by using margin. If you're dead set on price rather than quality of product and service go with the other guys. Take down their margin ;)

@QiLikeCheetah @EcomKostnchko_ Great to hear you can get even cheaper rates than what i just listed. Lets make sure its updated on your site :)

Upon popular request, who here uses Chargeblast for chargeback prevention / automation Is it good for you? Be honest. Share me real experience and how much you pay

@Jameseeeey @EcomKostnchko_ You might be overpaying my friend

@EcomKostnchko_ @QiLikeCheetah I’ll connect you with the founder if interested but should be able to get you $12 RDR $12 CDRN $19 Ethoca

@Jameseeeey @EcomKostnchko_ No need to get hostile - was just pointing out your math. Let's assume you're at a 2% dispute rate and Chargeflow was only covering 20%, then your dispute rate goes down to 1.6% and then 50% lower from there is 0.8%, which is still pretty low coverage...

@QiLikeCheetah @EcomKostnchko_ Yeah 50% down since we switched from Chargeflow to Disputely. Before jumping in to sell your overpriced service maybe get context first 🙌

@EcomKostnchko_ @Jameseeeey Let's do it!

@QiLikeCheetah @Jameseeeey Ill DM you after travels sir ty ty

@bigmanEcom @jforjacob @levelsio Bet let's go!

@QiLikeCheetah @jforjacob @levelsio Qi is the goat

twitter is amazing People will ask how you do what you do You tell them, give them the playbook, spoon feed them for free "nah bruh, I don't think so. This can't work"

@EcomKostnchko_ @Jameseeeey Yeah for sure - let’s hop on a call and I’ll show you around the platform :)

@QiLikeCheetah @Jameseeeey No im genuinely trying to understand. Im tryna be a customer

@EcomKostnchko_ @Jameseeeey You get a full audit of alerts charged. Plus you’ll see your chargeback rate going down. If I’m just charging randomly, your chargeback rate wouldn’t go down lol.

@QiLikeCheetah @Jameseeeey The blocker one is that legit? Pay for every block (to block them from disputing) how do I know you guys wont randomly charge to get fees outa merchants etc? Genuine questrion thanks

@Jameseeeey @EcomKostnchko_ You said your chargeback rate is down 50%…we usually get our clients chargeback rates down 95%+ lol

@QiLikeCheetah @EcomKostnchko_ How do you know what my coverage is?

@johnmeyerscale @EcomKostnchko_ We wouldn’t be the largest provider globally in 3 years if we are refunding random transactions - DM me

@EcomKostnchko_ they just refund random orders lol, Im in the support right now