Queenie Mae~

@OfficeShoes I can't DM you as the option isn't available

@QmTiee Hi there, we're sorry to hear this. If your able to DM us with your order details we can check this further?

@OfficeShoes hi I had an order despatched to pick up at an office store however it hasn't arrived and I have no way of tracking it. Could this please be chased for me?

@OfficeShoes hello do you also provide customer service for shoes ordered from Offspring? Their customer service is non existent and I have an order that was lost by Yodel that I would like refunded. Hope you can help

@NewLookHelp Just for further info - Yodel told me that they lost the parcel and to contact you - this is what came up on tracking

@NewLookHelp hi my order has been lost by yodel please may I receive a refund or be resent the item not using the same courier

@NewLookHelp could you please read my DM instead of bot? My order has been lost by Yodel. Please may I receive a refund or please be resent the order

@NewLookHelp Hello I have sent a DM but no reply from a real person just a bot

@OffspringShoes my order has been deemed lost by yodel. Please may I receive a refund!! I have contacted you on email, Twitter and Facebook but no response! Please improve your customer service!

@OffspringShoes hi i have an order with you that was meant to arrive by yodel today but it never came and yodel tracking never updated. I have no idea where it is nor if its going to be delivered at al.. I have tried to DM you but there is no option to do this

@PureGym there's so many people in the gym (Bromley branch) but no A/C - the B.O. is strong!

@CapitalXTRA what's going on with the music it's like someone mashin up random buttons lol

@FootLockerEU hi I have been expecting my order since 9 Jan (date of shipping) and I have not received any tracking details or any correspondence as to where my order is. I have sent you a DM already but this has not yet been addressed. Terrible service

@misspaztobe @Missguided_help Probably mine cos that's what ive been waiting for this whole time! Haven't received any email confirmation but they've taken payment

@Missguided_help can you tell me why I'm receiving another person's order confirmation with their address and telephone number? I hope this doesn't happen often as that's as problem when it comes to GDPR 🙄

@Missguided_help hi I still have not had an email confirmation of my order. I have sent you a private message but still no reply 😤

@Missguided_help hi I haven't received my confirmation email yet. Ordered like 30 mins ago and payment has been taken from PayPal

@Missguided_help hi why can't I put any of the discounts in my basket? This includes any NHS/Student discount/even discount codes included on website? It says "code can't be applied to all the items in your bag"

@IKEAUK when will your website be fixed please?

The one time I need to use the IKEA website is the time their website experiences issues. Le sigh.

Think there's a fire at George's hospital

Why is there smoke everywhere right now?? #Tooting