Questrade

@MaxElmi716 Hi there, we're very sorry for this experience. Please send us a DM and we'll look into this further for you.

@Questrade Worst customer service. Like absolute worse. How do I have multiple hang ups and promises of emails that never come

@1993briny Hi there, we're sorry for this experience. We're going to send you a DM to follow up.

Hi @Questrade , It’s concerning your own team doesn’t know about the promotion you’re sending customers. Spent 33 mins yesterday ☎️. 1st agent thought it was fraud (then backtracked), 2nd gave vague answers & promised a Monday 9am callback—never came. Is Questrade still reliable?

What if you could build your own index? 🤔 Questrade custom indexing lets you do just that with zero fees and full flexibility. Read more about it 👇 betakit.com/questrade-laun…

Learn more about how to protect yourself 👇 questrade.com/learning/using…

Questrade will never ask for your password or personal information through social media.

Heads up: there are fake Questrade accounts out there running ads that promise "exclusive" deals or opportunities if you sign up. They want to steal your personal information.

Honoured to be named Canada’s #1 digital brokerage by @globeandmail 🏆 We built Questrade so investors wouldn’t have to choose between low fees, great service, and a powerful platform. Here’s to raising the bar even higher 📈 Read more 👇 theglobeandmail.com/investing/mark…

Our CPO Hwan Kim broke it down with @money_ca 👇 money.ca/investing/alte…

Pre-IPO deals and private credit used to be for the ultra-wealthy. Not anymore. Questrade is opening up private markets to accredited Canadian investors this summer — and it's a pretty big deal.

Join us on Wednesday, June 10th for a deep dive webinar on our new Hot Buttons feature in Questrade Pro. You’ll get an in depth look at how to set up your buttons, bind keyboard shortcuts, and build templates that suit your trading style and strategy. Register now: events.zoom.us/ev/AtPHPEMNZQw…

Placing a trade on Questrade Pro: Before: 4 steps Now: 1 click Hot Buttons are live. Try them at: pro.questrade.com

We’re aware of a post circulating online regarding an alleged data breach. Upon identifying the allegation, our security team conducted a review and has found no evidence to support claims of a data breach affecting Questrade client data. There’s nothing we take more seriously than our customers’ data. Our systems are protected by multi-layered security protocols and are monitored 24/7 to ensure customer assets and personal data remain secure. While the current claims appear to be unsubstantiated, we continue to rigorously monitor for any potential threats and will provide updates as necessary. If you have any concerns about your account security, please don't hesitate to reach out to our support team directly. We're here to help. — Questrade Team

🇨🇦 A threat actor is claiming to be selling data allegedly linked to Questrade, a Canadian online brokerage and financial services platform. According to the underground post, the alleged dataset contains approximately 186,000 records, including names, email addresses, phone numbers, physical addresses, and customer-related profile information. The authenticity and origin of the data have not been independently verified. Financial-sector data remains highly attractive to threat actors due to its value in phishing, fraud, identity theft, and targeted social engineering campaigns. Daily Dark Web is monitoring the situation for further verification and related underground activity. #Canada #Questrade #DataLeak #CyberSecurity #DarkWeb #ThreatIntel

Hey everyone, We’re aware of a post circulating online regarding an alleged data breach. Upon identifying the allegation, our security team conducted a review and has found no evidence to support claims of a data breach affecting Questrade client data. There’s nothing we take more seriously than our customers’ data. Our systems are protected by multi-layered security protocols and are monitored 24/7 to ensure customer assets and personal data remain secure. While the current claims appear to be unsubstantiated, we continue to rigorously monitor for any potential threats and will provide updates as necessary. If you have any concerns about your account security, please don't hesitate to reach out to our support team directly. We're here to help. — Questrade Team

Hey everyone, Upon identifying the allegation, our security team conducted a review and has found no evidence to support claims of a data breach affecting Questrade client data. There’s nothing we take more seriously than our customers’ data. Our systems are protected by multi-layered security protocols and are monitored 24/7 to ensure customer assets and personal data remain secure. While the current claims appear to be unsubstantiated, we continue to rigorously monitor for any potential threats and will provide updates as necessary. If you have any concerns about your account security, please don't hesitate to reach out to our support team directly. We're here to help. — Questrade Team

‼️🇨🇦 Questrade, a Canadian financial services company offering online investing and trading platforms, has allegedly been breached, with 186,515 investor records put up for sale. ⠀ ‣ Threat Actor: ijpys ‣ Category: Fintech Data Sale ‣ Victim: Questrade ‣ Industry: Financial Services / Online Brokerage ⠀ The breach exposes Canadian investor PII tied to a Questrade lead-check or onboarding system. ⠀ What's in it: ⠀ ▪️ 186,515 investor records ▪️ Email addresses ▪️ First and last names ▪️ Home addresses (street, city, state, zip) ▪️ Phone numbers ▪️ Gender ▪️ Questrade.LeadCheck status ▪️ User type

What’s on the agenda for today? Advanced Customization: Build your ultimate workspace so it reacts as fast as you do. The Power of Precision: How to effectively trade using 1-second candles. Pro Intelligence: Using our built-in AI tools to streamline your market research and analyze data faster. Options radar: A deep dive into our market-wide scanner that continuously surfaces options strategies. Register here: events.zoom.us/ev/AlN6RfzhhOv…

Questrade Pro Unveiled: Part 2 Starts Today at 2 PM ET! One week ago, we officially launched Questrade Pro in Open Beta, and the response has been incredible. Whether you’ve already started customizing your layout or you’re just getting your feet wet, today is the day to master the platform. Our education lead, Tyler, is back to deep dive into the tools designed to give you an edge in the markets.

Last Thursday we got a detailed walkthrough of our new Questrade Pro platform with our education lead, Tyler. He showed us how to create and customize our workspace and all of the new features that Questrade Pro has to offer, including 1-second candles, Options radar, and Pro Intelligence. Missed this webinar? We have another one on Thursday, April 30th at 2PM ET. Make sure to join us to accelerate your knowledge of Questrade Pro. Save your spot: events.zoom.us/ev/AlN6RfzhhOv…

But if you only remember one thing, make it this: Pro is made to evolve. It's ready to give you an edge right here, right now—and will only keep getting better as the Open Beta continues. Oh, and before you ask, yes, Pro is free for all Questrade clients. All you need is an account and your access is set up. Learn more here: questrade.com/questrade-pro

All great traders have this in common: they know their real competition is the trader they were yesterday. Just like tracking reps and steps, the stats underneath your trades tell the story of how to improve. Pro's Performance Dashboard makes them all clear.

There are a lot of trading platforms out there. And mostly, they work. But settling for what just works isn't a strategy (for us, or you). That's why we made Questrade Pro—a new blend of power, personalization, and performance. Today, it's officially in Open Beta and available to use for free. Here's what's waiting for you right now 🧵