@LNER hi my train was canceled( tickets booked via train line) they are reminding me the cost of the original tickets but said I need to contact you for a refund of the addition tickets I had to purchase to complete the journey? Can you help? Thanks
@sp33dyeah - come on. You can do it. You kicked off because tou didn't have a reserved seat..... but you were travelling on the wrong day. Be an adult. Apologise!
@ILLFIGHTYOUNAK1@Sargon_of_Akkad@AyoCaesar I can now. I've turned a corner. Previously, joke about my return and I'd have sent my husband to your house with one of his special backpacks 💣 but I've mellowed.
@sp33dyeah@LNER Ummmmmmm. Today isn't the 12th of March! Perhaps your reserved seat will be available for you tomorrow when your ticket is actually valid! Hopefully the Train Manager comes through to charge you for travel today!
I dont find this funny. I want to come home but I'm being denied my right to do so. I have a job lined up at the Nisa in Wolverhampton and mum has said I can sleep in the cupboard that she converted to a three bedroom flat for immigrants from Syria. I have it all going for me.
@MyHeadHurts3@DavidHorne Gotta give more details if you want him to reply! Sure their conductors wouldn't charge anyone for tickets if the ones they had were valid! And if by "threaten" you mean suggest the police might be called or they might be kicked off, that's a solution to a problem, not a threat.
@DavidHorne I love you like to comment publicly on the professionalism of your staff. Would you also like to comment on the member of staff who demands money from vulnerable passengers travelling on valid tickets, and threatens them if they do not pay him?
⚠️ We're aware of passengers causing a disturbance on a train between Eastbourne and Lewes.
The line towards Lewes is currently blocked.
ℹ️ More information to follow.
@SouthernRailUK I'd like to think you'd take those responsible to court to claim back the Delay Repay compensation you're having to shell out? Why should YOU pay?
✅ Disruption between Eastbourne and Lewes has now cleared.
If you've been delayed by 15 minutes or more, please claim delay repay 👇
southernrailway.com/help-and-suppo…
@CheronMyers1969@SouthernRailUK Claim on your travel insurance.
Wait. You didn't take out travel insurance!? You thought you didn't need it because you're in the UK?
That's on you.
If people continue to claim from rail companies for nonsense like this, nothing will ever get fixed. Take out insurance.
@SouthernRailUK Is there any proof of the strikes from london on 26/11/22 as I've been trying to apply for a refund from a show we couldn't attend because of them. Many thanks in advance. I bought refund protection. This information is required
⚠️ A passenger communication alarm has been activated on a train at Balham.
➡️ This will cause delays to trains towards London Victoria.
⏰ Please allow extra time if you are travelling on this route this morning.
@Yorkhippo@LNER Please let us know if you're OK, having had to endure such a horrific experience - two and a half hours without a COMPLEMENTARY (that means, you've not paid for it) drink. You poor baby.
@LNER first class 10.02 from York. Asked if they will be serving alcohol at any point as doesn't terminate till 12.22. Told no this is a breakfast train?? This correct or are they just being lazy.
@TravelRanter@LNER Pretty sure I've seen a food carriage on their trains where you can buy some more drinks... be an adult ! Their first class isn't an all inclusive hotel.
@LNER@zarahsultana@eiecampaign OK so Labour will have @dianeabbott_mp as Chancellor given her astonishing grasp of figures, and Zarah here is surely destined for the position of Transportation Sec. If only Adolf Hitler was alive @Keir_Starmer might appoint him Minister of Equalities.
@zarahsultana@eiecampaign I am sorry for the delay, Zarah. This was due to damage to the overhead electric wires meaning services could not move around Stevenage, but services are now on the move. On your other point, LNER is owned by the DfT after the franchise was handed back in 2018. ^Cameron
My train to Leeds for tonight's Enough is Enough rally has been stopped just outside London for the last 3 hours. I'm sorry not to be there, Leeds! 😭
Just another reminder that we need to bring rail into public ownership and make it fit for the future! 🚄
Jedward call for monarchy to be abolished: ‘Give the people real democracy!’ #Echobox=1662890993" target="_blank" rel="nofollow noopener">independent.co.uk/arts-entertain…
@johnjones773@StephenGrenfel3@LNER Out of interest, when you claim Delay Repay, do they take any money off the refund to cover the cost of food and drink in First Class? If not, can't you assume that these aren't ACTUALLY included in your ticket price? Or wouldn't that realisation suit your narrative ?
@StephenGrenfel3@LNER Mate I got in expecting breakfast at 8.30 a.m. and had ti wait till Newcastle from Edinburgh for staff to arrive and serve it. Its a joke. Their first class coach is basically the same as standard coaches as well with a little more space. Paying the extra for a worse service.