Rachel Anderson

@kiwicom247 why have you taken over a month to refund a flight that you have cancelled? Very poor customer service

@Bournemouthecho can you look at the proposed airport strike in just a few days time? Nothing has been announced and I am left in limbo. Some people have had to resort to booking flights from alternative airports.

@BBCDorset can you investigate the proposed strike at Bournemouth airport? It’s now a few days and we don’t know what’s happening. Some people have gone ahead and paid for alternative flights from other airports

@BOHAirport What are you doing to resolve the strike more to the point?

Looking for parking at Bournemouth Airport? 🚗✈️ Stop the search! Our on-site car parks are just minutes from the terminal - book now and tick parking off your to-do list!: bournemouthairport.com/car-parking ✔️ #FlyBournemouth #Travel #AirportParking

@thetimes I can’t use the app today won’t let me log in was working fine last night

@SallyTaylor_tv @BBCSouthNews @AlexisGreenTV @LewisCoombes Nice to see you back on our screens

Today’s the day! Excited and nervous! Studio looks a bit different!!! Join me and @BBCSouthNews team at 1830 tonight! @AlexisGreenTV @LewisCoombes

@nationaltrust what is going on? I can’t get in touch been on the phone on hold for over 30 minutes

@pandocruises you are advertising canaries cruise for £499 on tv. Where are these on your site?

@nectar Ok I’ve done so

@Radcliffe13a Hey Rachel, Can you please drop us a DM with your details? So that I can help. Caitlin

@nectar I also didn’t get my voucher on Saturday #disappointed

@NowThenSunshine Good luck with it I did it yesterday and this was the hardest part for me.

The final snake. So near, yet so far.

There are very few people I’d do this for. But it seems I’m on the train to London to join a very long overnight queue with my dear old Mum. Here comes a rolling thread about #TheQueue

@nationaltrust But it still seems a lot of the properties are only partly open with closed off spaces.

@Radcliffe13a Hello Rachel, most of the places we care for are open but some have been closed for winter conservation or to give the rooms a rest. You can find out more about when the rooms at Petworth are open here: bit.ly/37veqVG. We hope this hrlps.

@nationaltrust when are you going to start fully opening your properties? I visited Petworth today and was very disappointed with the amount we could see and lack of information on the art collection. I won’t be renewing my membership #NationalTrust

@BBCNews What’s happened to your app breaking news

@British_Airways Hi How do I do that?

@Radcliffe13a Hi Rachel, please DM your booking details and we can look into this for you. ^Sarah K

@British_Airways I tested positive for covid and am due to fly today but I can’t get in touch what until 8 as phones were shut. What do I do

@British_Airways help I have just done my covid test to fly to NY tomorrow and it’s positive. I can’t contact you what can I do?