Rail Users Ireland

Did you buy your ticket online? Did you find the assigned seat didn’t exist, you couldn’t access it or it was occupied by someone who refused to move? If you were left standing for even part of the journey you are entitled to a compensation of the single ticket price paid

Time to get the popcorn ready for Thursday🍿 Will the NTA finally admit they need to allow Irish Rail to terminate the Indra TMS contract ?

Trains running well so far this morning Only 2 serious delays, 0813 Newbridge Heuston +10 0515 Westport Heuston +11

Delays on many services between Cork and Dublin in both directions 1825 Cork Dublin has just commenced boarding in Cork

40% of the DART fleet with air conditioning is out of service today Great job, that’s 16 fewer coaches

@mytrainislate1 @monaghanroad Bikes will remain banned at peak hours in line with current rules. This is compatible with EU regulations

@RailUsersIe @monaghanroad today’s random question. Given the Dart+ carriages will consistently have dedicated bike areas, when they enter service will customers be allowed to bring bikes onboard at all times, including peak time?

Delays of up to 16 minutes on DART services Good weather bad weather same problems

@mytrainislate1 @monaghanroad Remember discussing this with the former chairman of Irish Rail It's the NTA's report, it's another civil service job of looking busy but doing nothing. Irish Rail know the issues and many well are the NTA fault due funding, timetabling and bureaucracy

@RailUsersIe @monaghanroad c extract of a NTA response to a councillor in Fingal today in relation to daily issues & delays in H1 2026. I have not heard of this new group of consultants. 2 me it slaps of a complete lack of confidence in IE & NTA mgt. Also sounds like AI response

Disruption on Sligo line after last nights signalling fault Some delays and wrong trains in wrong place

@monaghanroad @DubScottie @roqueandrolle @IrishRail Issue with Apple Pay, check bank statement for correct vendor details Logical explanation is you collected the previous customers ticket, it was in the tray or got stuck & popped out when your ticket was issued Never come across a ticket machine issuing tickets incorrectly

@DubScottie @roqueandrolle @IrishRail It is possible that there is some misconfiguration of the machine or mis-allocation or mis-labelling by Apple.

@IrishRail Bought a return ticket to Connolly from Blackrock at the ticket machine and was charged full price but this was the ticket I received ? A single to Pearse ? I checked the machine and there was no other ticket there

@MackenGeorge @IrishRail This is the standard protocol, add in looking at the phone and not at what's going on. Raised multiple times, massive amounts of money been spent with a poor quality outcome

@irishrail dart Pearse St 16:57 to Greystones. 4 security men standing in carriage 1. 2 get off at Blackrock and 2 get off in Bray. Perhaps they should move thru carriages during the journey and see what’s happening on the dart. Hope this helpful.

@mytrainislate1 @monaghanroad @TFIupdates To ensure the trains are in the right place for the next day service the 1950 & 2000 service from Belfast don't run to ensure 2 DD + 1 C3K in Belfast 1 DD + 2 ICR in Dublin Not a commercial issue, its a logistical issue due to trying to operate a service with 3 train types

@RailUsersIe @monaghanroad Any idea what happened and when will they be reinstated? I thought @TFIupdates provided huge funding and guaranteed a new hourly service 🤔

@triona240 @IrishRail You could lease a ICR train to Translink that would solve the issue, but Translink are legally blocked from leasing a train Irish Rail is short 40+ carriages already so nothing spare Joys of dealing with a two jurisdiction who can't agree

@triona240 @IrishRail Reason: Translink drivers can't drive Irish Rail ICR trains, Irish Rail drivers can't drive NIR 3CK To ensure the trains are in the right place for the next day service the 1950 & 2000 service from Belfast don't run The new fleet on order eliminates the issue

@banie01 @naomhgallagher Try Dublin Derry… Translink are possibly the only railway in Europe who do not submit timetables to UIC MERITS to be used by other railways so journey planning fails Both Translink & Irish Rail can issue tickets between any station on the Island & to GB National Rail stations

@naomhgallagher I can buy return tix from Limerick to Belfast via Irish Rail and the same for the reverse journey via the Irish rail app. But via Translink I can only book rail as far as Dublin. Definitely seems to be a choice by Translink if IrishRail can manage to make cross border work

Trying to buy a train ticket from Belfast to Cork and the partitionist mentality is off the charts! Do I really have to buy tickets in two separate transactions? (Also clearly not taking the advice from this third party website below)

@roqueandrolle @IrishRail Looks like your picked up a ticket from a previous passengers transaction That ticket was issued 1334 does this match with your apple pay transaction? First ticket machine on the left ?

@IrishRail That’s how the ticket machine has always notified payments at Blackrock

Disappointing performance from the NTA today before the joint committee. Made no reference to the TMS mess in the opening statement Solution lets pay more consultants and wait till September to decide what to do with the Indra/TMS contract which Irish Rail wants rid of

Extra trains added Seats available 2300 Heuston Cork 1020 Thomastown Heuston 2350 Connolly Belfast Sold out 0910 Cork Heuston 1005 Cork Heuston 1130 Mallow Heuston 1925 Heuston Cork 1950 Heuston Cork 2015 Heuston Cork 1005 Galway Heuston 1910 Heuston Galway

Very busy on Saturday July 4 due events in Dublin, seat reservations highly recommend on all routes Morning services from Cork/Mallow/Galway and return services that evening are sold out. You may be refused travel without a reservation

@GerrikoIO Not about the interlockings, they remain unchanged, proven SSI or relay based tech The NTCC supervises & directs, the safety critical logic is trackside The bug of the day, from Indra system does not consistently alarm on a SPAD event, even the US&S 1984 software managed that

@RailUsersIe Easier said than done when you find yourself caught between a rock and a hard place. IMO, the problem is partly driven by this gradual shift to make critical systems more software driven than relying on simpler old-school interlocking PLC-driven architecture. No more pass/fail.

Finally it looks like we have come to the end and recommendation to terminate the contract but the NTA has to make the final decision, bureaucracy Key safety features in new Irish Rail IT system failed tests – The Irish Times irishtimes.com/ireland/2026/0…

The original CIE 1984 system has signal passed at danger alarm feature, some 20 years before it was a common feature in the industry...

We got to start over, leaving passengers at risk of more delays and system failures and suffer through inaccurate to nonexistent real time information