Ripal

@OneCardHelp I dropped an email to nodal officer and someone from regular customer care’s is reverting to emails. Why? Why is my email not reaching the nodal officer? This is clear breach of RBI Guidelines

@Rak0101R Hey! We have already shared the possible resolution over your registered email ID. Additionally, we have also shared the nodal officer’s email ID: nodalofficer@fplabs.tech Incase of any more concerns, feel free to connect with us again, we are here to help.

@OneCardHelp why are you not sharing email id of PNO? I have requested this multiple times here and on email Should I escalate this to RBI Ombudsman now?

@NoBrokerCare My concern is not resolved. Nitrogen testing is clearly written as included in service. Secondly team has sent a legal notice. How can to close a complaint with legal notice sent? Do you want me to drag you to court now on this basis?

Hi Ripal, we understand that you have availed our AC service and raised a concern regarding the charges. As per the latest update, our professional team has thoroughly reviewed the case and confirmed that the charges applied are strictly in line with the defined scope of work, and any additional service such as nitrogen testing is chargeable separately as per standard service terms. We see that your concern has been addressed, and your inputs have been duly noted for further improvement. Based on this, we are proceeding with the closure of your complaint. If you need any further assistance, please feel free to reach out to us.

@NoBrokerCare got a call from social media team of no broker. They aren’t accepting their mistakes and keep lying over recorded line for things which are mentioned on their app. People reading, never take services from no broker. (1/2)

@NoBrokerCare You already have my contact details. Secondly no, your team is bluntly lying. I can provide proof also. Your app says nitrogen testing is included whereas on call I’m told it’s ₹800 extra. So there’s no verification whatsoever

Hi Ripal, we strive to ensure a seamless experience for our customers across all our services. Our team adheres to defined processes and communicates based on verified details to provide accurate assistance. However, to review your concern further, kindly share your registered contact details via DM so that one of our specialists can connect with you and provide a resolution on priority. x.com/messages/compo…

@NoBrokerCare unhappy with how services were given to me for my AC Repair services. I have sent detailed info via DM, let’s see if you fix it or I would have to make it public

@OneCardHelp Hi, reminder 1 that I had requested email IDs for grievance and PNO in my earlier tweet. Same is asked in mail but you’re not sharing it, which is against RBI guidelines

@Rak0101R Ripal, we understand your concern regarding the fees and charges. Please note that the complete details will be shared with you via email. We appreciate your patience and understanding in this matter.

@OneCardHelp been OneCard user since 2020. First time I missed payment because I was out of network area. Requested a simple waiver this time as one time exception and they deny it. Every bank understands this and waives it, but OneCard is not helping

@OneCardHelp In the meantime can you share Nodal officer/Grievance email with me please?

@OneCardHelp This message was AFTER reading your response over email where I was not satisfied, I have mentioned the same here.

@Rak0101R Hey Ripal! We understand your concern, however we have addressed your concern over DM, kindly refer to the same. -Suchi

@volklub thanks paaji. People are scaring that DCT is high maintenance and not good for stop and go traffic. I might be using is sometimes here is it ok? Also how’s maintenance of venue turbo normally for DCT yearly? Amaze I’m aware it’s around 5-6K. Thank you in advance

@Rak0101R Venue Turbo is superior for 60:40 Amaze for 70+ in city

@volklub Hi . PAJI , Hyundai DCT 1.0 turbo or Honda Amage CVT , which one is better , Highway and city , I know segment is different. Could you help in this . Thanks .

@YESBANK hi how do I get my NOC and loan closure letter from yes bank? Branch says we can’t help. When I’m calling 18001200 it’s not recognising my registered phone number. Why complicate such simple things

@ICICILombard I think you’re not interested in helping here, I will need to escalate this to insurance ombudsman with legal notice

@ICICILombard ICICI deducted ₹600 from my insurance payment without any reason for my vehicle claim. When I escalated to grievance they gave nonsense justification and now when I have asked for answer they have stopped replying

@abcapital Can you connect with me Tom?

@Rak0101R Hi Ripal, our team tried reaching you but couldn’t connect. Please share an alternate contact number or a suitable time to speak, so we can assist you further with your HealthReturns concern. ~ Sid

@abcapital a simple concern was raised that even after 325 days+ of walking daily my 100% health returns are not credited and I haven’t received a single response and solution to this from grievance team. It’s been 10 days. What kind of insurance company are you running?

@abcapital Sent details over DM

@Rak0101R Hi Ripal, we are still waiting for the necessary details from your end to proceed further. Kindly share the information at your earliest convenience, so we can assist you promptly. Your patience is greatly appreciated. Thank you! ~ Shiv twitter.com/messages/compo…