RBC

@njhart Hi Nigel, we aren't aware of any delays at this time. Instead of calling, you can send a secure message from within your online banking by clicking Messages/Alerts at the top of the main page. You can also try to contact Service Canada, as pensions are deposited through them. ^K

@RBC For the second time in three months my pension payment has not been received on time. Is there something I should know? I am sure the response will be - give us a call - but I no longer live in Canada and calling is horrenously expensive.

@marcywxo Hi Marcy - thank you for reaching out. So we're better able to help, can you please provide more information on the reward you're referring to? ^S twitter.com/messages/compo…

Hey @RBC how do I get my reward emailed to me? It's over a week late

@abzizOne Thanks for reaching out. For safety and security, the ATM vestibule at that location is closed from 11 PM to 7 AM. ^SF

@RBC Since when is the 129 Rexdale Ave location doors locked and customers are unable to access the ATM inside? Indeed the counters do not open until 9:30am. Customers should be able to access the ATM prior to the opening time. This is terrible 🤦🏾‍♂️

@lilianwangui Hi Lili, we don’t have access to the details of an incoming wire transfer until it has been received. Only the sending bank can trace the payment, so we'd recommend the sender contact their bank to investigate. ^E

@iceybluesea Hello, we're sorry to hear you're having trouble with Online Banking. If you've been locked out of Online/Mobile Banking, please call our Digital Banking Advisors at 1-800-769-2555, and they'll be able to reset this for you. ^E

@RBC keeps locking me out of my online account ,so frustrating to deal with

@MyCellP12032333 Thank you! We've passed this along to the branch. ^E

@RBC Edmonton branch unity square

@RBC one teller on during tax time and end of month and in line for an hour is ridiculous. Do better.

@gfaholic If you send us a DM, we will be happy to reply, though we cannot send you the first message. ^S

@RBC Dm me pls

@Syed57961202 Thanks for letting us know, Syed. While we're sorry you're not currently banking with us, these calls are not from RBC. Please consider blocking the number to have them stopped. ^S

@RBC Getting calls from this. Saying RBC support centre. Fraud, make it stop. I DONT bank with you. Follow the rules. Pathetic. @GlobalBC @CTVNews @CBCAlerts @Dave_Eby @MarkJCarney

@almoqaiseeb We're happy you weren't fooled by this, Naser. As you did click on a suspicious link, we do recommend ensuring your computer is scanned for any concerns. ^S

He told me that I must pay an amount of 32kwd to verify to the “RBC” and show the payment verification to rbc and global express, when they sent me the payment link through email it took me to taw9eel where it wanted me to pay for a gift card, we went back and forth.

I was scammed by a guy online and he thought he can scare me with an “fbi email” His name is Paolo carnevali and he approached me through 4sale (Kuwait) I was listing a monitor for 25 kwd and he said he’ll pay for it, but what I didn’t know is that it was from outside

@meetabdul29786 While we don't have access to your account here, please reach out to our advisors at 1-800-769-2520, so they can assist you. You can file a formal complaint here: spr.ly/6011BBHhe3. ^SF

@RBC Formal complaint: my business account has been blocked for 2 days after a mobile deposit, now held in your fraud dept. This has caused operational disruption, and reputational harm. Lack of communication and delay is unacceptable.Resolve immediately #RBC #BusinessBanking

@ranki2002 We hope your daughter recovers quickly. So we can better assist you with options, please send a DM with more details as to what happened. ^S

@RBC I am stuck at home with a sick child, and I am expected to leave my son and go to the BRANCH? I don’t know what gives this man the audacity to BLOCK my account when I answered the questions he asked! I have been with your bank for years, it’s time to close the chapter.

@jonnn22 Hi John - we're sorry to hear you're having trouble with your card. We're not able to arrange a callback through X. If you're unhappy with the service you've received, please visit our website for details on escalating a complaint --> spr.ly/6018BB14Li Thanks ^S

@RBC hello, I’ve got a huge issue with Avion Infinite credit card. I’ve been on phone with your helpline for 2 days now. No one is helping me. Can someone who can really help, please DM me? Time spent on calls over the past two days. Prior to this, I spent more as well!

@lacedwithlies Although this offer is geared toward new clients, we do run contests and promotions throughout the year for existing clients. In online banking, you can check to see if there are any offers just for you; once you're signed in, click on "Offers" at the top of the main page. ^S

Sucks for existing customers who don’t get any perks I want a new Apple Watch lol @RBC

@Boa2nv While we do not supply services related to taxes, if you uploaded your resume on the site provided, we'll reach out if we have a suitable position we wish to interview you for. ^S

@RBC I have applied. I still haven't gotten a call. I have experience in taxes, and I can send you my resume.

Our acquisition of HSBC Bank Canada is complete. We are working hard to welcome and transition former HSBC Bank Canada clients to RBC. Please visit rbc.com/hsbc-canada for more information and real-time updates.

@Boa2nv Thank you for your interest in working with us. Please view currenty openings, and apply, at spr.ly/6011BBDeg1 ^S

@RBC Can you please employ me

@Robb_Wpg Thanks for letting us know, Robb. So we can better assist, please consider sending a DM with the reason for your call, and we'll be happy to advise. ^S

@miss_peepers Though we're sorry to learn you don't currently bank with us, we do recommend blocking the number being used to make the calls to have them stop. ^S

@RBC I keep getting spam calls saying I've reached the maximum attempts on my RBC account. I DO NOT HAVE AN ACCOUNT!!!!

@DWhelbourn Thanks for letting us know of your concerns, we'd like to help. Please send a DM with the reason for your visit and call, and we will be happy to offer advice. ^S

I have come to the conclusion that Royal Bank of Canada's customer service is crap. Go into the branch and it is obvious the staff are poorly trained, the systems are slow and not optimized. On the phone the automated help is just above the useless level. It is frustrating!