Real Canadian Superstore

@Geodude96 Hi Alex, we're sorry to learn of your experience and apologize 3 items were missing from your order. Could you please send us a DM with your order number? Thank you

@RealCdnSS Your PC Express seriously needs to get its act together. Not only was my order 6 hours late because "systems were down," but when it finally arrived it was missing 3 items. I'm currently trying to get the store to actually deliver them like they should've.

@amazongd Hi there, thank you for reaching out about our PC diet pink grapefruit soda. We'd like the opportunity to assist you. Would you kindly send us a DM with the product UPC/barcode so we can review? We look forward to your response.

@RealCdnSS I have been drinking the PC diet Pink Grapefruit soda forever now. I’ve been afraid to ask where it is? I haven’t been able to get it for the last two weeks. I was hoping it just wasn’t available in Fort Mac right now. Please tell me you have not discontinued it? I have asked at the store and they don’t know. I nervously await your reply 🙂

@OdiN_729 Hello there! Each Real Canadian Superstore maintains a list of competitors they price match with, tailored to their specific region. For more information about the businesses your local store price matches with, we kindly encourage you to contact the store directly. Thank you!

@RealCdnSS hi! do you price match with farm boy?

@Tarja_Angel Hello Tarja. We apologize for any inconvenience this is causing you. Please try a different browser or clear your cache and cookies. If those two don't work, uninstall and reinstall the app, it may need an update. Thank you.

@RealCdnSS I'm trying very hard to order groceries for delivery. Your website isn't working. It says it won't deliver to my postal code, but won't let me change it, but don't let me change to pick up at all. I can't get any times to load. I have a disability and need to order...

@jjansik24 @BeaverBuzzNRG Hi John, thank you for reaching out about the Beaver Buzz energy drink information on our website. Could you please send us a DM with a screenshot of the concern and a link to the webpage? We would be happy to look into this further!

Reality check @RealCdnSS @BeaverBuzzNRG is a Canadian product. Why doesn't your website acknowledge that fact?

@RoxannePOKCAHH Hello Roxanne, we're sorry to hear you are missing items from your order. We'd like to review this further. Kindly send us a DM for further assistance. Thank you.

@RealCdnSS There is a massive disconnect when it comes to delivery orders. When there are missing items, there is no recourse. A refund doesn't do any good when it's the items themselves I need. When the app screws up, there is no recourse. It's getting extremely tiresome.

@piceaglauca Hello there! We would like to look into this for you. Could you please confirm your PC Optimum email address, your current points balance, and the date of your transaction so we can review this for you?

@RealCdnSS I buy roses. $26 but I don’t get my 3000 points so I do a price inquiry and I am still waiting. Also McCain hash browns . I’m owed 4500 points in total. Here’s the code: 23079687. Why am I still waiting?

@BudWitzke Hello there. We take the quality of our products seriously and would like to look into this for you. Could you kindly send us a DM with the product's UPC code and the store you purchased this from? Thank you.

When you pay $8! at the @RealCdnSS you get potato famine quality spuds 🥔

@The_Angry_Todd Hello Todd. We take the quality of our products seriously and would like to look into this for you. Could you kindly DM us with the store address where you purchased, and an image of the product's UPC code and label? Thank you.

Man, what is with beef these days? Just got some lower end steaks at @RealCdnSS and it's being generous to say it sucked. It's too tough even for stewing beef, and no flavor. I'm probably going to have to throw it away. Last time I ever buy beef at superstore. The problem is the butcher shops aren't a lot better. There's definitely some fuckery going on with the beef industry.

@Lefty_Hacker Hello there, thank you for reaching out. We would like to look into this further for you. Please send us a DM so we can review. Thank you.

@RealCdnSS Has anyone from RCSS's Tech team ever actually tried using their website? OMG, it's so slow. This is a company worth billions? Embarrassing.

@RRCCowner Hello Angela, we would like the opportunity to address your concerns with the pricing concerns on the app. Please send us a DM when possible! Thank you.

@RealCdnSS I shop both in your store and on delivery apps why is it that the items are more expensive on the app? You control the price of your own product so why are you charging us more money just because it’s being delivered by Uber eats or skip the dishes? I think it’s awful that you’re charging people more money than you are in the store when we’re already paying a fee to use those services. You should have to mark your prices and identify when they’re more expensive on the app than in person.

@OriginalIzWhiz Hello there, we're sorry to hear about your experience with PC Express. We'd like the opportunity to review this further. Kindly send us a DM for further assistance. Thank you.

@RealCdnSS PC Express delivery needs a LOT of work... used it 3 times and it was a mess every time. Never again. You can do better than this

@SaskSportsMan @PresChoice Hello there. Thank you for reaching out and sharing your concerns with us. We truly value your feedback and would like to look into this further. Could you kindly send us a DM with the store address? This will help us investigate the matter thoroughly. Thank you.

@PresChoice I have not been able to order through the PC Express option @RealCdnSS for a while using the app. It finally worked, I arrive & every PC spot filled with cars, cars parked across the aisle waiting to fill spots & only 1 employee loading orders. Why do I pay for this?

@le60318193 Hello Kev. We would like to look into this further. Could you kindly send us a DM with the date and time of your visit, as well as the store address? Thank you.

@RealCdnSS This is how you fix your error? By putting up a sign saying it was advertised with the wrong price and jack the price up! I am really disappointed that such a large grocery chain has failed to honour the price they advertised 😡

@ChristinaBehme4 Hello Christina, thank you for reaching out. We take the quality of our food very seriously, and we'd like to investigate this matter further. Could you kindly send us a DM with the product information and the date and approximate time of this incident. Thank you.

Un-friggin-believable @RealCdnSS at King George in SURREY. You're trying to sell product with a BBD of October 2024 at the end of January 2026. That is 15 months out of date. Do you EVER clear the shelves or just hope some visually impaired customer will buy this eventually. @JonFraserTF @FoodProfessor @Newtrailss @CTVVancouver

@iTomHD Hello, we're very sorry to learn of the issue with your PC Express order and apologize you received a moldy onion. Please send us a DM with your order number, we'd like to assist you further. Thank you

@RealCdnSS had a PC express delivery just now, and they picked, and delivered, a moldy onion😠🫤

@GulikerDesign Hello there, thank you for reaching out. We would like to look into this further for you. Please send us a DM with a screen shot of the issue you are experiencing with the app. Thank you.

@RealCdnSS your PC express app on iOS stops working after adding a gift card. And we can’t add gift cards on the website on PC.

@ZientekMary Hello Mary. Thank you for reaching out and sharing your concerns with us. We would like to look into this further. Could you kindly send us a DM with the store address and an image of your receipt so we can investigate the matter thoroughly? Thank you.

@RealCdnSS Happened one time too many- PLEASE DOUBLE CHECK your RECEIPTS Overcharged for TWO ITEMS out of 15 One by $5, other by $2 Customer Service Rep said there are SO MANY mistakes in system Folks buy baskets FULL, are tired & don't ck Imagine the overcharges RCSS rakes in?

@MarkC_289 Hi Mark, we understand your disappointment and apologize the items were out of stock. We requested a DM to gather your email address and order number to assist with our review. If you change your mind, kindly send us a DM so we can review your concerns further. Thank you

@RealCdnSS You having our order number would also not reflect the lack of quality we often see in the meats or produce, nor would it reflect anything of the tardiness of the order being brought to us. What it probably would only reflect is that the store is in Strathroy ON. 2/2

@RealCdnSS Like so many, I am sure, who plan their meals based on items on sale at the grocery store(s) they frequent, on Sunday we worked towards placing a Monday pickup order based on your weekly flyer. Many items on sale were already out of stock so could not be ordered. 1/

@tialuna1307 @AHS_media Hi there, we're sorry to hear of your experience at Superstore. We kindly ask that you send us a DM. Thank you.