President's Choice

@m2sunshineL Hi there, thank you for reaching out. We would like to look into this further for you. Would you kindly send us a DM with the product UPC and further details of your experience so we can review? We look forward to your response.

@PresChoice question, what is the email address to alert PC to plastic found in my sausage?

@wethenorth47 Thank you for your reply. We would like to look into this further. Could you please send us a DM with more information on the product quality you experienced?

@PresChoice Label attached Thanks

@PresChoice Just purchased boneless skinless chicken breast from No Frills Woodstock, Ontario...supplied by Maple Lodge Farms....see pics.... Unacceptable quality in any world...

@wethenorth47 Hi there, we're sorry to learn of your experience with our PC boneless skinless chicken breast. Any issue involving the quality of our products is something we take very seriously. Please send us a DM for further assistance.

@mhirstwood Hello Mark, thank you for reaching out. We take the quality of our food very seriously, and we'd like to investigate this matter further. Please send us a DM with the UPC, best before date, lot code, and the store of purchase. Thank you.

@PresChoice Your Red Curry Chicken plastic film shreds into pieces/strips when you try to open the corners before microwaving & it shreds more when you try to remove it. Your lasagna plastic is much worse. I tweeted that to you before but never heard back.

@Nance_EB Hello Nancy, thank you for reaching out. We take the quality of our food very seriously, and we'd like to investigate this matter further. Please send us a DM with the product UPC, best before date, lot code and the store of purchase. Thank you.

@PresChoice @LoblawsON Not sure who’s responsible for recipes on over priced Black Label products, but a rethink is in order. Salt content for dough recipe on 00 pizza flour of 1.5tsps produces pizza that’s almost inedible. Paid a premium 🤦🏻‍♀️for substandard results.

@chriswtburke Hello Chris. We take the quality of our products seriously and would like to look into this for you. Could you kindly send us a DM with the store address where you purchased, the product's UPC code and LOT code? Thank you.

Yo @PresChoice what gives?? We've drank this OJ for years.. it's typically delicious.. last 3 bottles TERRIBLE.. 0 pulp and it tastes like the 90s orange drank from @McDonaldsCanada glad I'm going to Florida Wednesday

@andi_1117 @LoblawsON Hi Andi, we're sorry to hear of your experience with the PC Blue Menu Chicken. Kindly send us a DM so that we may review this further. Thank you.

Hey @LoblawsON @PresChoice what kind of crap quality chicken are you selling? It’s literally the worst “select” cut of the vein part of the breast, it shreds apart like it’s been glued together, real meat doesn’t do this! And you have to audacity to charge $12 a pack! #trash

@AndresGallacher Hi Andres, we’d like the opportunity to review your concerns further. Please send us a DM.

Shrinkflation courtesy of @PresChoice @LoblawsON @FoodProfessor

@_3treats Hello there. We take the quality of our products seriously and would like to look into this further for you. Can you please send us a DM with the UPC, best-before date and the lot code? Thank you.

Beware ⁦@PresChoice⁩ organic jam does not last past a month in fridge before moulding. What a waste.

@DJWardWilson Hello Ward, thank you for reaching out! We take the quality of our food very seriously, and we'd like to investigate this matter further. Could you kindly send us a DM with the UPC, best before date, lot code and the store location? Thank you.

@PresChoice maybe 1/2 a dozen chips in this bag were over an inch wide the rest were microscopic (see pic) last 4 bags I’ve had have all been like this garbage product. never buying again

@yinsview Hello there, thank you for reaching out. We can understand your frustration and would like to look into this further. Please send us a DM with the UPC, lot code and best before date. Thank you!

@PresChoice Hi, I buy lots of your Lactose Free Probiotic Yogurt. However, the plastic film is extremely tricky to remove. It always breaks when I try to remove it, and then it takes another 2-3 attempts to remove the remaining broken pieces, making a huge mess. Please do something about it

Here’s a sign for you to try one of our holiday products ⬆️.​ Did we get yours right?

@BillClunas Hi Bill. We have responded to your DM and will continue to assist you there. Thanks!

@PresChoice @PresChoice I sent a DM yesterday but no response 😔

Hey @PresChoice, this is unacceptable. No card because of a mail strike, and you refuse to send by courier? Now I’m forced to move all my subscriptions to another provider. You’ve lost me as a customer — your mistake, not mine.

@tboneman911 Hello there, thanks for reaching out. Kindly send us a DM so we can further assist you. Thank you.

@FliguyCeo Hello there, while there can be situations beyond our control that can contribute to items being out of stock, our Merchandising team is working close with the stores to resolve the matter. We’re sorry for any inconvenience.

@PresChoice how come I can never find pineapple juice in stock. Is it discontinued? Every city and province I go to I look and rarely ever find any.

@edgarasfilho Hi Edgar, we're sorry to hear about the hold times. We'd be happy to assist you with this. Kindly send us a DM where we can assist further.

@PresChoice great job with your costumer service regarding your bank accounts. Terrible job! I’m waiting only to remove a travel notice.

@TrekkieChadwick @pc_optimum Hello Chadwick, we're sorry to hear you are having troubles with the app. Could you kindly send us a DM for further assistance? Thank you.

@PresChoice @pc_optimum 2/2…and yes I’ve deleted and re download the app and it’s still doing it. Please fix it and update the app. Thank you

@PresChoice @pc_optimum 1/2 the PC express app is very glitchy. Sometimes it doesn’t add a food item I picked or if I did pick it, it doesn’t show up in my basket. When I search food items it’s fine but when I click on food categories it freezes…

@JrmeCLEMEN69290 Hi Jerome, thank you for your feedback. Yes, we will review the matter appropriately with our team. Kindly send us a DM if you have any additional concerns. Thank you

@ValerieRemark @PresChoice Hey @PresChoice, I get why shoppers might interpret 'no subs' as a suggestion, but it's your process that's the problem, not the shopper's assumption. Can we revisit the protocol to reflect what customers actually want?

So my shopper took my shopping order as a suggestion and bought me six items I didn’t ask for … @PresChoice why do you allow me to select no substitutions when your service ignores that entirely???

@ValerieRemark Hi Valerie, we apologize for the issue with your recent PC Express order. We'd like to assist you further. Please send us a DM with your email address and order number. Thank you