RedGear

@mohit_gaming1 Hi Mohit, as per the service ticket 60800948 we can offer a refund of 30%(Rs. 382.5/-) as per the refund slab as you have not agreed for an alternate product. Kindly confirm on the same so that we can assist you further. -Adi

@RockWithboAt @RedGearGaming

@RockWithboAt I submitted my headphones for replacement on 12 Aug. Today is 25 Dec — over 4 months, no replacement, no refund, no clear response. This is not service, this is customer harassment. Moving to Consumer Forum now ticket number - 58831359 and 60800948

@anirudhbb Please share your contact number and feel free to reach out to us for any further assistance.

In less than 2 months, left Bluetooth earphone has stopped working. Lousy product @RockWithboAt

@ag18army Hi, please allow us the requested timeline for an update. -Adi

@boAtSupport1 @boAtSupport1 give update about my problem

I got this product as replacement but this product but not able to disconnect. I already had bad service experience with @RockWithboAt. I want to tell you I don't want this model . Provide different model or give refund ticket id 60259004. Also not charging @boAtSupport1

@saikatjotdar Hi Saikat, we are sorry to hear about that. We have further escalated your concern to our dedicated team to look into the matter. Please expect an update within the next 48 hours. -Adi

@boAtSupport1 @RockWithboAt @amangupta0303 This is the first time I am seeing a company providing customer a downgraded product while the original replacement is not available. I won't accept any downgraded product. Please resolve this asap. @RockWithboAt @boAtSupport1

@RockWithboAt @amangupta0303 Hi Aman, ur team is doing a wonderful job in supporting customers. Raised a replacement on 4 Sept. Called multiple times, emailed on 16 Sept. Still no reply and no resolution. Will it be resolved this month or should I wait for the next month?

@atharvagosavi07 Hi Atharva, we have further notified the team to look into the matter. Please expect an update in the next 48 hours. -Adi

@boAtSupport1 @sachinrao81 @RockWithboAt @RedGearGaming @AmanGupta0303 I’ve been waiting for weeks for my Redgear A20 mouse replacement (Ticket #58716394). Support keeps delaying with no clear timeline. Please resolve this quickly instead of pushing dates further. CC: @jagograhakjago #CustomerSupport

@AdityaJ24302855 Hi Aditya, we have dispatched a replacement(RG Grim v2 Wired Gaming Keyboard) of your product via AWB No: 76530555102 against service ticket 58706493. It will be delivered to you soon in the next 5-7 days. Meanwhile, we appreciate your patience regarding further updates. (1/2)

@RockWithboAt has the worst service ever ! @RockWithboAt @amangupta0303

@boAtSupport1 Requesting you to please solve my issue which is ongoing since more than a month and customer care is unable to help. Please look into the issue as i am facing constant issue related to communication issue.

@Navjot_2k Hi Navjot, we are extremely sorry for the delay. We have further escalated your concern to the team to look into the matter. Please expect an update in the next 48 hours. -Adi

@jagograhakjago @RockWithboAt @amangupta0303

Worst service by @RockWithboAt Applied for an RMA of headset back in may 2025 They accepted it and processed but in return they have sent an odomos cream tube in the parcel.

@crackthelimits Hi! We regret for any inconvenience caused to you. Kindly help us with the exact issue you are facing with the product, purchase date and the platform from where you so that we can look into this for you. -Adi

How @RockWithboAt and @RedGearGaming scam their customers. You buy a great gaming keyboard with nice features. And then it stops working in 6 months. And they say "we don't have that keyboard in stock anymore" - please accept this much cheaper shittier one with less features.

@raizrazer Hi Raiz! We regret for any inconvenience caused to you. Kindly help us with the ticket ID so that we can assist you in a better way. -Adi twitter.com/messages/compo…

@RockWithboAt @RedGearGaming I have tried emailing them this video, apparently, they can't open this video. and now I have to send a video under 20MB via email attachment. I am not going to waste any more of my time doing quests, this was my last straw.

@RockWithboAt @RedGearGaming I am not going to waste any more time playing your games. Either refund me the money or stop trying so that I can move on accordingly. To the public who may not understand the situation: I bought a Redgear 7.1 headphone approximately 4–5 months ago.

@Amazing10648060 Here's a video guide on How to claim Warranty- (English Video) -youtu.be/7AR3cxsoh24 Please feel free to contact us for any further assistance.-Sid

@RedGearGaming @RockWithboAt bought Redgear Shadow Blade Mechanical Keyboard 9 months ago. now it's numpad doesn't work. gives weird keystrokes. keyboard goes haywire randomly. customer care number doesn't work. what a fucking scam company it is. @amangupta0303. never buy from.

@Amazing10648060 1. Visit the website - support.redwoodinteractive.net 2. Click on "Complaint Registration" button 3. Enter “Full Name”, “Email ID”, “Phone Number”. 4. Enter the required details - "Product Group", "Product" and "Pincode" and fill in the required details.

@Amazing10648060 Hi! Sorry for the inconvenience caused. Please raise a warranty ticket using the below warranty steps Warranty Steps –

@Amazing10648060 Hi! We regret for the inconvenience caused. You can call on our helpline number +91-22 49461882 from 9 AM to 7 PM (Monday to Saturday). Moreover, we kindly ask you to raise a complaint using the link mentioned - support.redwoodinteractive.net/complaintregis…. (1/2) twitter.com/messages/compo…

@RockWithboAt bought Redgear Shadow Blade Mechanical Keyboard 9 months ago. now it's numpad doesn't work. gives weird keystrokes. keyboard goes haywire randomly. customer care number doesn't work. what a fucking scam company it is. @amangupta0303. never buy from this scammer.

@Prince_sb_ Hi Sushant! Our team is making every effort to make the product available online. However, you can stay tuned at Amazon on its availability. Moreover, please help us with the exact issue you are facing with the product and the invoice so that we can look into this for you. -Adi twitter.com/messages/compo…

@amangupta0303 @RockWithboAt Maine suna hai ki redgear ko boat own karti hai toh plz aap redgear cosmo 7.1 ko discontinued mat kijiye mujhe wo headset bohot pasand hai wsme ek. Issue toh hai toh usse plz fix kardijiye kyuki maine aisa headset aaj tak use nahi kiya hai plz meri request man lijiye

I wanted my marketing team to go crazy for this campaign, but they “drove” me crazy! P.S: No cars were harmed in making of this Promition of boAt X Deadpool @RockWithboAt

@praknew03 As requested, please help us with the ticket ID with us so that we can look into this for you. -Adi twitter.com/messages/compo…

@boAtSupport1 @RockWithboAt I had an awful experience with the warranty claim of one of your partners. I have a Redgear Keyboard, and I claimed for the warranty. My product was picked but it has been over a month and still nothing has been done. I have the ticket number to track

@bhavikp19 Hi Bhavik! We are sorry to hear about that. Kindly help us with the ticket ID so that we can look into this for you. -Adi twitter.com/messages/compo…

@RockWithboAt and @RedGearGaming pathetic service support extended by you guys! My Redgear Shadow Blade keyboard was returned as it is to me without honouring the warranty!

@keyur_ravat Hi Keyur! We regret for the inconvenience caused. Kindly help us with the ticket ID so that we can look into this for you. -Adi twitter.com/messages/compo…

@boAtSupport1 My MK853 Shadow Blade keyboard stopped working after 10 months. Raised a warranty claim, and after 8 days, they said my model is unavailable! Offered a cheaper option. I want my MK853! No updates, worst experience ever! #Redgear #CustomerServiceFail #MK853

@JhadeswarBadha1 Hi, Jhadeswar! We're glad to note your interest in our product. Unfortunately we would not be able to confirm a fixed date. However, you may select the option "Notify me" on the product page on boat website so that we can let you know as soon as the product restocks.

@RockWithboAt @amangupta0303 ....Sir plzz available your products like boat 510 Bluetooth headset in the market...I am unable to purchase the product in e commerce website like Amazon and Flipkart,it shows out of stock.

@SHUBHAM48340646 Hi SHUBHAM, we are sorry to hear about this, it is not the kind of experience we want you have with us. Please share your ticket id over the dm, if you have raised any complain, so that we can look into this for you and assist you further.

@VlogsPathak @RockWithboAt @RedGearGaming my gamepad stopped working within 10 days

@RockWithboAt I prefer never to buy Redgear products.. I bought one Redgear Gaming mouse and it stopped working in 11 months and no support from the Customer care...

@Karan_Taffairs Hi Karan, we regret the inconvenience caused to you, please help us to understand the exact issue you are facing with the upgraded product, we are here to assist you further.