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RedPocket Mobile
12K posts

RedPocket Mobile
@RedPocketMobile
We are here to shake things up, disrupt the industry and save you money.
United States of America Katılım Ağustos 2011
82 Takip Edilen14K Takipçiler
RedPocket Mobile retweetledi

"When you love something, there's nothing that's going to stop you." - @DaMeathookYoung, MLB All-Star and manager of @PBL1939's newest team, the RedPocket Mobiles.
"Let them live it out. What if?" - co-GM @amygmultimedia.
Opening. Night. Is. Tonight.
youtu.be/gr2H1GA72PI?si…

YouTube
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Hello @kake2642! It's always amazing to learn that we've been successful in our goal of providing our customers with the best possible experience.
Feel free to connect with us via DM or by emailing forums@redpocket.com, should you simply want to share some feedback or if you need us down the road.
Thank you for giving us the chance to serve you!
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@RedPocketMobile For what its worth I've been using your service for years now and its been great. Can't beat the 10 bucks a month. Keep up the fantastic work.
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Hi Mason! We understand your concern and want to reassure you that payment details are only used to complete a transaction. Please note that all of our transactions require our customers' consent.
Customers always have control over their payment methods, including the option to remove or update them at any time. Should you need assistance, please feel free to DM us or email us at forums@redpocket.com; we're here to help!
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@RedPocketMobile I am no longer asking. I'm taking my last remaining family member off of your service myself.
I've asked you to stop your obnoxious practices and yet you kept digging deeper. No, you can NOT store my payment details without my express consent.
Y'all gone learn.

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Hello Paul! That's definitely not the experience we want you to have. Service interruptions and access issues aren’t expected, and we’d really like to help get this sorted out. Please send us a DM or email us at forums@redpocket.com with your account details so we can get your service back up and running.
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I am very happy with my cell service provided by @RedPocketMobile However, I find myself suddenly without cell service or ability to login to my account. I've contacted support, but looks like I have to wait. Part of this I think is billing related, but without the ability to login to my account I can't fix this. All this on the day before a big trip, no good. So if I ask really nicely can some fix it please? Figured I'd try.
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Hello Brad, that’s definitely not the experience we aim to deliver as we’re always working to improve both performance and value.
If you’re open to it, we’d love to take a closer look at what happened. Feel free to reach out to us at forums@redpocket.com so our team can investigate further.
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Goodbye @RedPocketMobile. The price was low, but your performance was much lower.
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Skip the scroll… your carrier has been quietly taking your tax refund all year. 💸 Time to ditch them. 50% off your first month or 2 months free on annual plans. redpocket.com/plans 👀
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iPhone 17e is officially here. No trade-in required with RedPocket. 🕊️
🔗Visit RedPocket.com/iPhone to shop.
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Hi there! Thanks for checking us out! Red Pocket Mobile is a U.S.-based wireless provider offering affordable plans across three major 5G networks. Our goal is to provide reliable service and great value without long-term contracts.
Please feel free to DM us or email forums@redpocket.com if you have any questions; we’re happy to help!
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What cell phone providers do you have?
I have @TMobile but I got suckered into talking to those cell phone reps at the store and it made me start thinking
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@Michael64422597 @ncorreyna @TMobile We appreciate the love, @Michael64422597! If you ever feel like sharing what you've been enjoying most about the service, we'd love to hear it. Hit us up here on X (even in this thread) or reach out to us at forums@redpocket.com, where our team is always listening.
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@VigneshSfdc Thanks for reaching out! We’ve received your email, and our team will follow up with you there as soon as possible.
We appreciate your patience!
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@RedPocketMobile I can’t DM since I’m not verified. I’ve already emailed from vigneshwaran965@gmail.com — please check. This is beyond frustrating at this point, with no shipment and no ETA after weeks!
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@RedPocketMobile - It’s been over a month since I ordered my phone and it still hasn’t shipped. Support can’t provide an ETA. This is frustrating — can I get a real update?
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@pasdexcuses @X Thanks for letting us know. We’ve received your email, and our team will follow up with you there as soon as possible. We appreciate you reaching out!
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@RedPocketMobile @X is not allowing me to send you a message. An email has been sent to the email address provided. Thank you for your reply today.
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@RedPocketMobile I was on phone with your customer service for 2 hours y'day and 1 hour in chat today.They don't understand the error is on your end to clear it so that I can attempt checking out again.Terrible way to treat someone trying to be a new customer. @TheSharkDaymond
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