@Refyne_India Unable to withdraw advance salary for past 48 hours . I was told the issue would be resolved in 24 hours. It has not been. Please fix this asap
@mast_meena50243 Hi Ram,
We hear you, and we sincerely apologies for the inconvenience caused by the automated loop.Lets get a human agent to assist you right now. Please DM your contact details and our team will get in touch with you.
Regards,
Refyne Support
@Refyne_India when I call to customer care there is only an AI chatbot who reply. This is a joke with us. Take immediate action otherwise I have to escalate to RBI, consumer court.
@SubashM_Dev@RBI@Cyberdost Hi Subash,
We sincerely apologize for the inconvenience caused. We certainly do not want you to feel unheard. Please DM us your registered contact details or ticket/reference number so that we can review your concern on priority and assist you further.
Regards,
Refyne Support
@Refyne_India hey no way to connect with you guys am trying to connect past few days , call unable to connect , email no response ,chat always no agent what kind of service you guys are giving ? Once agent connected he dropped saying too many customer are in que
@lrp2812@TheIndresh_IND@RBI@Cyberdost Hi,
We’re sorry to hear this. Please DM us your registered mobile number and email ID so we can check the status and assist you further.
Regards,
Refyne Support
@PiyushRajC77506@jagograhakjago@Uppolice Hi Piyush,
We would like to inform you that we have received your payment and the same has been updated in our records.
Thank you for your patience and understanding.
@TheIndresh_IND@RBI@Cyberdost Hi Indresh,
As discussed over the call, the excess amount will be refunded within the next 5–7 business days.
We appreciate your patience.
Regards,
Refyne Support
@NitishT30601988 Hi Nitish,
Your number is now on DND. Any recent calls were already in process—please allow 24 hours for this to fully take effect.
Regards,
Refyne Support
@Refyne_India Not sure how you've added my number to the DND list because I'm still receiving calls and this is really frustrating as I'm not able to attend or receive my important calls. Kindly stop these calls from immediate effect.
@Refyne_India I’m facing an issue with repeated payment reminders. My payment was already made via my employer (Sutherland) back in Sep 2025, but your team still hasn’t updated it. I’ve shared the payment proof multiple times, yet I continue to receive daily automated calls.
@NitishT30601988 Hi Nitish,
We sincerely apologize for the inconvenience caused. Your number has been added to our DND list.
We’re prioritizing this and will have it resolved at the earliest.
Regards,
Refyne Support
@Refyne_India I need this resolved on priority. I’m receiving 20–25 automated calls daily, which is extremely disturbing. I’ve already sent multiple emails, but there’s still no resolution.
Please confirm when I can expect this to be resolved.
@TheIndresh_IND Hi Indresh,
Please be assured that we have highlighted your issue to the concerned team and are working on getting this resolved on priority.
Request you to kindly keep your phone accessible or share a convenient time to connect.
Regards,
Refyne Support
@SamBagaria@RBI@RBIsays@NPCI Hi Shyam,
we’re sorry to hear about your experience. We’d like to look into this on priority and help resolve it.
Could you please share your registered contact number (via DM) so we can check your details and assist you further?
Regards,
Refyne Support
@khicharviki06@akashshinde945@RBI@RBIsays Hi Vikash,
We’re sorry to hear about your experience. We’ve already highlighted this to the concerned team and are treating it as a priority. Our team will connect with you shortly to resolve the foreclosure issue.
Thank you for your patience.
Regards,
Refyne Support
@Refyne_India@RBI@RBI@RBIsays Dear refyne team ur poor management was effect my CIBIL score
I was paid the amount in 2023 if u not able to fix this issue then I will be forced to escalate the matter further.
@imsharwan1012@RBI@RBIsays Hi Sharwan, we request you to kindly share your registered contact details via DM so we can assist you further. Looking forward to your response.
Regards,
Refyne Support
@bujjithalli143 Hi, we’re sorry to hear about your experience. Could you please share your registered contact details via DM so we can check your profile review status and assist you on priority.
Regards,
Refyne Support