Replit Support

Hi there! Apologies for the delay in response. As you can imagine, we were experiencing a lot of builders on our servers for our birthday weekend! If you're still running into issues with your account, please DM us your email so we can take a closer look. Thank you for your patience.

@ReplitSupport This clearly shows @Replit hasn't prepared for the day and didn't prepared servers. It's free but only premium buyers😂. It's look a totally marketing scam @amasad any words.?

We’re currently investigating an issue causing some users to encounter errors when using Agent. Some Agent runs may fail or return errors. Thanks for your patience as our team actively works on a fix!

@ApoloGabby Hi Gabby, thanks so much for reaching out. We're really sorry to hear that you were experiencing issues during our birthday event! Can you please DM us your email so we can make sure that your account is still working properly? Appreciate your continued patience! twitter.com/messages/compo…

@ReplitSupport @ReplitSupport

@Joe_nah_than Hi there, we're really sorry to hear that you were running into issues. Our engineering team has been working hard to support all our builders that day. If you're still having problems, please DM us so we can look into this further. Thank you for your patience 🙏 twitter.com/messages/compo…

Also phone number is not working

I know Replit is wishing their Birthday came during the week because clearly the weekend isn't going smoothly 😂 Happy birthday @Replit @ReplitSupport ten years of greatness 🎂🎉🎊

Hi Jeremy, thank you for reaching out and we're really sorry to hear that you were experiencing all these issues during our birthday celebration. We were going through a high server load and our engineering team has been working on resolving issues and fighting fires throughout the day. We do want to make sure that we get this right by you. Can you please reach out to us with your email so we can get this reviewed right away? We really appreciated you sharing your concerns and your continued patience with us 🙏

@Replit #Replit10 is quickly spiralling out of control. Their bait-and-switch campaign is blowing up by forcing users to pay or give personal data for "free" access -- yet, #Replit can't even spell "your" correctly during it's illegal sales and marketing scheme. @ReplitSupport @amasad

Free Agent Day + Buildathon Office Hours x.com/i/broadcasts/1…

@MoonShotsSol @Replit Hi there! Apologies for the delay in response. As you can imagine, we were experiencing a lot of builders on our servers for our birthday weekend! If you're still running into issues, please DM us so we can take a closer look. Thank you for your patience. twitter.com/messages/compo…

@Replit @ReplitSupport 8 hours into your free day for everyone and you're already asking me to upgrade to continue? Agent is currently experiencing high demand and is temporarily unavailable for Starter plan users. Please try again later, or upgrade to Core for immediate access

@boraghav @Replit @ReplitDesign Hi there! Apologies for the delay in response. As you can imagine, we were experiencing a lot of builders on our servers for our birthday weekend! If you're still running into issues, please DM us so we can take a closer look. Thank you for your patience. twitter.com/messages/compo…

@Replit You guys didn’t prep the env for the event. 😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬 @ReplitSupport

@MichaelHeckert @Replit Hey there, sorry to hear about that. Due to the overwhelming participation in Replit's Birthday and free usage day, we experienced a higher load than usual. If you're still having issues, feel free to send us a DM or email us at support@replit.com and we can help get you sorted. twitter.com/messages/compo…

3 things you can build for $0 on May 2nd: your website, your research, your internal systems. We’re celebrating 10 years of Replit by giving every user FREE access to Replit Agent for the day. Bring the ideas. We’ve got the build.

@JeremyDBradley @pirroh @MohamedKiboub @amasad @Replit Hi there, Jeremy. Apologies for the delay in response. As you can imagine, we were experiencing a lot of builders on our servers for our birthday weekend! If you're still running into issues, please DM us so we can take a closer look. Thank you for your patience. twitter.com/messages/compo…

@pirroh @MohamedKiboub @amasad @Replit @ReplitSupport However bait-and-switch and deceptive marketing is illegal. You can't offer something and force an upgrade to use it. Or, hold product/service hostage until you get more personal data from a user. Who can provide a media statement? You're breaking Canadian laws right now.

Replit, turned 10 🎂 To celebrate we’re making it totally free for 24 hours starting at 5am PT. But our work—to make coding accessible for all—goes back to 2011. Watch the highlights from the journey: It’s been an honor to help millions learn & ship. Here is to the next 10!

@itsfzee Hi there! Apologies for the delay in response. As you can imagine, we were experiencing a lot of builders on our servers for our birthday weekend! If you're still running into issues, please DM us so we can take a closer look. Thank you for your patience. twitter.com/messages/compo…

It’s like Replit threw a huge birthday bash, sent out the digital invites, and waited until we all had our party hats on to say: ​Change of plans! The pizza is for Core members only. Starter members can stay, but you have to hold the balloons and you’re not allowed to touch the snacks. 🍕🚫 🥲🥲🥲 @Replit @ReplitSupport

@addictivebrain Apologies for the delay in support as we received a high volume of inquiries. Please DM us your ticket # or email so we can investigate what happened there. We really appreciated your patience! twitter.com/messages/compo…

But your support agent on email mentioned this The birthday promotion does include free Agent credits for Starter plan users, but the free allocation available to Starter accounts is limited. It looks like you've reached that limit, which is what triggered the popup. You weren't being charged any money -- these were free promotional credits, not your own paid balance. There's no way to reset or get a refund on them once used. The two options shown in the popup are your paths forward: upgrade to Core to continue building today, or wait for the regular Starter plan refresh (~23 days).

I have been told by @ReplitSupport that starter or free packages had limited tokens in the Replit free day. To use more, I have to upgrade. If this is the case, this free day is basically for pro users or above. I almost was about to switch to Replit but now having 2nd thoughts. @Replit #replit

Hi there, thanks for reaching out! Let us help you get the Agent working again. First, try these quick fixes: 1. Open a new tab under "Shell" 2. Run kill 1 3. Refresh your page You can also refresh your Agent chat by clicking on the chat box icon on the upper right-hand corner of your chat session. If you're still running into any issues, please send us a message at replit.com/support so we can investigate closely. We really appreciate your patience!

@ReplitSupport My apps all just frozen for last hour with all saying agent error

We're aware that some users are not currently able to access the birthday promotion credits. We identified the issue and are actively mitigating it. Thank you for your patience!

@Sipped_Too_Much @Replit Hey Steven, thank you for your sharing your feedback. We're really sorry to hear that you were running into any issues. Feel free to send us a message at support@replit.com so we can investigate what went wrong there. We really appreciate your patience!

I would rather for @Replit @ReplitSupport to cancel the free day because it not beneficial to the user at all when everything is extremely slow or not responsive….It like have a app that don’t work.

Hi there! Apologies for the delay in response as we received a high volume of inquiries. We're really sorry to hear that you're running into issues. Please open a help ticket with us at replit.com/support so we can start troubleshooting. If you’re using Replit on mobile, you can navigate to “Account” > “Help” at the bottom menu bar to submit a ticket. That way, we can get connected for immediate troubleshooting steps! Appreciate your patience 🙏

@ponbalaji @ReplitSupport It seems like free is just a gimmick

Hi there, thanks so much for reaching out! Apologies for the delay in response as we received a high volume of interest. The Replit Birthday promotion is over at this time. But, our accounts and billing team can assist you in adding your phone number to your Replit account. Send us a message at support@replit.com so we can get this set up for your account for the next time a special promotion like this happens. We really appreciate your patience!

@_tahamh @halyaysl @ReplitSupport Verified my phone number and still have nothing showing up.. Just my free credits.

Hi there, thanks so much for reaching out! Apologies for the delay in response as we received a high volume of interest. The Replit Birthday promotion is over at this time. But, our accounts and billing team can assist you in adding your phone number to your Replit account. Send us a message at support@replit.com so we can get this set up for your account for the next time a special promotion like this happens. We really appreciate your patience!

@ReplitSupport I can't get past the phone number confirmation page...

Hi there, thanks so much for reaching out! Apologies for the delay in response as we received a high volume of interest. The Replit Birthday promotion is over at this time. But, our accounts and billing team can assist you in adding your phone number to your Replit account. Send us a message at support@replit.com so we can get this set up for your account for the next time a special promotion like this happens. We really appreciate your patience!

@ReplitSupport Trying to sign up with phone number for 10 year build. Kept saying "something went wrong" and now too many tries..didnt work. Gave it time and all, can you help? Trying to do buildathon if possible.

Hi there, thanks so much for reaching out. Apologies for the delay in response as our X Support account has limited weekend coverage. Please open a help ticket with us at replit.com/support so we can pass this along to our accounts and billing team. If you’re using Replit on mobile, you can navigate to “Account” > “Help” at the bottom menu bar to submit a ticket. That way, we can get connected for immediate troubleshooting steps! Appreciate your patience 🙏

@ReplitSupport Not working for me.. Paid my invoice that was due and now missing out on the event

@XEternite @amasad @Replit Hi there! Thanks so much for waiting! If you still haven't received any assistance, please DM us your ticket # or email so we can follow up quickly. We really appreciate your patience! twitter.com/messages/compo…

@amasad @Replit @ReplitSupport

Hi there, thanks so much for reaching out! Apologies for the delay in response as we received a high volume of interest. The Replit Birthday promotion is over at this time. But, our accounts and billing team can assist you in adding your phone number to your Replit account. Send us a message at support@replit.com so we can get this set up for your account for the next time a special promotion like this happens. We really appreciate your patience!

@ReplitSupport Having an issue wihen putting my phone number @Replit

Hi there, thanks so much for reaching out! Apologies for the delay in response as we received a high volume of interest. The Replit Birthday promotion is over at this time. But, our accounts and billing team can assist you in adding your phone number to your Replit account. Send us a message at support@replit.com so we can get this set up for your account for the next time a special promotion like this happens. We really appreciate your patience!

@ReplitSupport I can’t join, my number not getting verified