@StuartGlover
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
Customers Response// Team
30 posts
Customers Response// Team
@ResponseTm475
Welcome to EMR. We run intercity trains between London and South Yorkshire via the East Midlands, and regional services throughout the East Midlands.
London, England Katılım Şubat 2026
11 Takip Edilen0 Takipçiler
Customers Response// Team retweetledi
@EastMidRailway Will you try to fob people off with a smaller amount of compensation than they deserve and take ages to come to a decision on clear cut cases?
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@johnwithbeard
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
John@johnwithbeard
@EastMidRailway have just sent a dm with a question about adjusting train intervals. Now that is off my insomnia mind, am going back to bed
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Customers Response// Team retweetledi
@EastMidRailway have just sent a dm with a question about adjusting train intervals. Now that is off my insomnia mind, am going back to bed
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@mrderek78 We appreciate you bringing your experience to our attention. We would love the opportunity to speak to you directly, please send me a Direct Message for an immediate response 📩
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Customers Response// Team retweetledi
@EastMidRailway Currently sitting outside Nottingham, undoubtedly waiting for a platform, but why do your staff struggle so much just to make a simple announcement when there’s a delay?
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@mrderek78
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Derek Lee@mrderek78
@EastMidRailway Currently sitting outside Nottingham, undoubtedly waiting for a platform, but why do your staff struggle so much just to make a simple announcement when there’s a delay?
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Hi 👋 please follow back and DM us your tracking number we will get back to you as soon as possible, thank you.....
Harrison Gardner@Harriso76232245
@EastMidRailway Yes, 1hour sat at Nottingham! I’d love to be on an EMR train that didn’t get delayed
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Customers Response// Team retweetledi
@EastMidRailway Yes, 1hour sat at Nottingham! I’d love to be on an EMR train that didn’t get delayed
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@Harriso76232245 We appreciate you bringing your experience to our attention. We would love the opportunity to speak to you directly, please send me a Direct Message for an immediate response 📩
English
Customers Response// Team retweetledi
@EastMidRailway I’ve got less than 2mins to change platform at Nottingham now and it’s very busy.
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@EastMidRailway 1D33 STP-NOT stopped outside of Nottingham, no announcements as to why by TM and I’ve got a connecting train in 6mins at Nottingham. What’s happening??
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@jshenton20 We appreciate you bringing your experience to our attention. We would love the opportunity to speak to you directly, please send me a Direct Message for an immediate response 📩
English
Customers Response// Team retweetledi
@EastMidRailway Hi I’m travelling from Boston to Stockport on the 8th March at 16:52pm from Boston just wondering how my journey will look and be affected?
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@jshenton20
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Jack@jshenton20
@EastMidRailway Hi I’m travelling from Boston to Stockport on the 8th March at 16:52pm from Boston just wondering how my journey will look and be affected?
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@Harriso76232245
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Harrison Gardner@Harriso76232245
@EastMidRailway I’ve got less than 2mins to change platform at Nottingham now and it’s very busy.
English
@Username01019
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Olivia@Username01019
@EastMidRailway Okay, I have read into the web page, but no mention of cake or sandwiches on Saturdays. That's not "subject to availability", that's a permanent butchering of the menu. Round of applause to the decision makers there
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Customers Response// Team retweetledi
@EastMidRailway Okay, I have read into the web page, but no mention of cake or sandwiches on Saturdays. That's not "subject to availability", that's a permanent butchering of the menu. Round of applause to the decision makers there
English
@Username01019 We appreciate you bringing your experience to our attention. We would love the opportunity to speak to you directly, please send me a Direct Message for an immediate response 📩
English
Customers Response// Team retweetledi
@EastMidRailway @EastMidRailway travelling again today and once again first class is terrible. Any explanation on the lack of sandwiches today or is that another reduction in the offer?
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@EastMidRailway so when I spend a fortune on first class from Notts to London what am I actually paying for? The brand new trains are terrible and don't work, lounges are gone, menu is cut to the bare minimum since covid, and now I can't even have cake or a hot choc!?
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@Username01019
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Olivia@Username01019
@EastMidRailway @EastMidRailway travelling again today and once again first class is terrible. Any explanation on the lack of sandwiches today or is that another reduction in the offer?
English