Richard

@JeffEcomm @Shopify @ShopifySupport @harleyf Crazy, they just reply to posts too rather than replying in dms

@Richardfqcb @Shopify @ShopifySupport @harleyf Same here. We’re dealing with $73k+ held + ~$8k on hold while refunds are still debited from our bank. ~400 orders stuck. It’s putting huge pressure on operations and customers.

My Shopify Payments acc was disabled, and even though I submitted all requested documents, the team disabled my account including all my payout being onhold 120 days. Need funds to cover my operation expenses, need a partial release 🙏 @Shopify @ShopifySupport @harleyf

@finityx @Shopify @ShopifySupport @harleyf Dm sent

@Richardfqcb @Shopify @ShopifySupport @harleyf Hey Richard DM me , can help

@ShopifySupport @Shopify @harleyf I’ve sent a DM with the ticket number please review my case urgently

@Richardfqcb @Shopify @harleyf We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.