Robert Ruttenberg

@AmericanAir Can you tell me if it is correct that I am entitled to a full refund if you (or one of your partner airlines) reschedule my flight by 24 hours?

@Robert_D_Rutt We're sorry to hear your refund request was denied. We know that's not the outcome you were hoping for. Meet us in DMs with the confirmation code or the 13-digit ticket number, and we'll take an in-depth look into this for you.

@AmericanAir I booked a flight to Barcelona, operated by Iberia, through your website. I received an email from Iberia saying they delayed the flight by 24 hours and then another saying it had been outright canceled. Can I please get a refund?

@AmericanAir I filed a refund request and it says it was denied. So to be clear you rescheduled my flight by 24 hours and are now refusing to refund me?

Why do you make this so incredibly difficult? It makes you seem like thieves.

I called customer service a couple weeks ago and after spending an hour on hold finally spoke to someone who said they would refund me. I just checked my account now, and no, no refund. Then I looked up my flight and it hasn't even been cancelled.

@CambWaterDept experiencing no water pressure at 70 Kirkland Street. Is there an ongoing incident?

i love when someone is telling a story and you can tell even from their version that they’re the villain

@coolingpie Right? All that really matters is that everyone did their best.

They gotta start letting Robert Bliss do Magic art again, today's children must not be robbed of the experience of being deeply unsettled by their trading card game

if your type A friend tells you they’ve been “getting back into journaling” you should treat it about the same as if your type B friend tells you they’ve been day drinking alone

force quitting a program like 'that's right... i'm da king of da computer'

Someone should ask Vance if Kamala Harris has the right to vote against certifying the election results if she doesn't win.

person: I’m sad doctor: here are pills that make it impossible to cum or lose weight person: perfect

This would cure me

All I want is an interviewer who will ask “but what does that actually mean?” three times in a row or more. It would end the careers of both presidential candidates in ten minutes flat.

truly believe that SSRIs or some unannounced ingredient in lacroix is making everyone colorblind

The fact we have a major religion where everyone has to travel to the middle of the desert to go to a city that looks like this to touch a meteorite is sooooooo cool, its so sci-fi i love it