Tabitha Roberts

@AmericanAir I thoroughly am enjoying even the hint of an apology. Oh wait .... humility is a virtue of success btw

@RobertsandCo That's not a pattern we'd care to keep. We'll definitely share this with our Cabin Appearance team.

Literally 165 people packed shoulder to shoulder into a flight with the poor flight attendants left to deal with the greedy and unsafe @AmericanAir practices. Dirty flight, no spacing, boarding by groups not rows, no spraying of the plane! @washingtonpost @CNNnewsroom

@AmericanAir Geg to dfw0627 and I am on 1291 dfw to iad and it’s dirty too. Trash in the seats, food on the floor, smears on the TVs. Clearly not a one off.

@RobertsandCo Our planes are supposed to be cleaned thoroughly and masks enforced. Which flight number did this happen on?

@AmericanAir How are you literally the ONLY airline being this greedy and dirty? I have flown @Delta @AlaskaAir @JetBlue since March. Every single one is flying circles around this shit show

@RobertsandCo Many layers of protection have been implemented including enhanced cleaning and requiring face coverings. See more connectaa.co/COVID-19

@AmericanAir That’s your response? No my seat was covered in stickiness, and the window has finger prints on it. Not enforcing masks and having customers sit FOUR INCHES from each other?!?! Attendants didn’t walk the plane at all or enforce masks. The entire 3 hr flight

How is it that @SouthwestAir @AlaskaAir @Delta can all manage to be customer service oriented and stay in business yet @AmericanAir is so greedy they will put us in danger to oversell flights?!?!

Make your own happy hour at home by sipping on your favorite wines and snacking on your favorite bites! 📷 by @robertsandco

@AmericanAir gee completely oversold flights feels safe. Magazines over touched and dirty seats. #covidfail

Yesterday was magical and filled with so much love surrounding K & A!! Wonderful team made our jobs easy and I can’t thank them enough! Florals growingwildfloral / photo marlabondoc /… instagram.com/p/BwzjvqxBKUE/…

Oh the magic we can create when we have awesome partners like dangoldmanevents ! Loved this ceremony backdrop for A&Ds lvgevents wedding captured by laurenlouisecollective // florals… instagram.com/p/BwrSh7fByI0/…

Friday funday! Closing out spring break with adventures with the boys and Easter back home. Anyone else enjoy a spring break reset this week? @ Key Largo, Florida instagram.com/p/BwcS0RNh032/…

We love a unique place card like these personalized poppers at A&Ds wedding last spring at longviewgallery with laurenlouisecollective @lynnvalestudios and @spilledmilkdc @ Long View Gallery instagram.com/p/BwKTImcBgBv/…

Pair a gorgeous @carinesbridal gown against this stunning all white garden bouquet by amylaurenfloraldesign - topped with beauty by georgetownbride and Jen just glowed at her wedding last… instagram.com/p/BvzjQe6B1e7/…

Throwback a few years to this wonderful @WeddingMoons ceremony at #jamaica #sandalssouthcoast !! Tassels for days and what a gorgeous backdrop! @ Sandals South Coast instagram.com/p/BvfwoGnB6qB/…

@rogerrickard @SouthwestAir same here. two hours on hold to be hung up on. then busy signal... now holding again. @SouthwestAir PR nightmare

@SouthwestAir you are failing. Flight cxld and told to go to website that is not working. Called - told wait time was 107 minutes - waited for 63 minutes when you hung up on me. #nocustomerservice.

@SouthwestAir over two hours on hold, your rep comes on and hangs up the line. website STILL DOWN. Is this how we treat loyalty?

@SouthwestAir going on 84 minutes on hold, the rebook website is down for "maintenance" and you canceled my flight 8 hours before it takes off. WHAT do I need to do to get actually human help?!?!?!

@AyItsSmitty @SouthwestAir This is nuts. going on 84 minutes over here

I get that you’re in a little bit of a crisis.. But god damn. Get some more people in. @SouthwestAir

Stolen moments getting our couples down the aisle is one of the many joys to our job... thanks @procopiophoto for catching us in action at @StoneTowerWine last year!! @ Stone Tower Winery instagram.com/p/BuyyYSuh95O/…

Did you catch one of our fav fall lvgevents weddings on @unitedwithlove today? Enjoyed sharing all the beautiful moments by @greenwed and @lovelifeimages !! Beauty @btvbeauty // catering… instagram.com/p/BuDBlP3Bo_6/…