boAt

@Ankitkumarx0sd We are truly sorry if you are not satisfied with our product quality. We request that you please share with us the invoice copy, contact number, and images of the product from all sides so that we can check and assist you further.

I trusted this brand, thinking I was investing in something reliable but seeing myheadphones crack in such a short time genuinely hurts. It’s not just about the product — it’s about the expectation of quality very disappointing want solution @RockWithboAt

@Ankitkumarx0sd Hi Ankit, We acknowledge your concern and regret the inconvenience caused. Please be informed that our products undergo a thorough quality check (in terms of design features, durability, sound, etc.) before they are released into the market.

@Vipshiv123 Please be informed that the stock maintained for fresh sales and for replacements is different. However, we have highlighted your concern to the respective team. We look forward to a quick resolution to it. We will surely keep you updated within 24-48 hours. -Sam

@RockWithboAt Metal black available your website

You think you know ball better than the RCB boys? 👀 Guess the Champion and drop your answers below 🏏🔥

@Vipshiv123 Hi! Sorry for the inconvenience you had to go through. We have highlighted your concern to the respective team. We look forward for a quick resolution to it. Will surely keep you updated within 24-48 hours. -Sam

@RockWithboAt I am writing to confirm my replacement choice. I would like the boAt Wave Sigma 3 in either Metal Black or Metal Grey.

@Vipshiv123 Hi, we apologize for the inconvenience you had to go through. Please confirm if you agree to the alternate models below so that we can assist you further. Wave Sigma 3 - Active black/cool grey

@RockWithboAt Dear Team boAt, Ticket ID 65290193 inventory unavailability of my original product. Regarding the replacement , I would like to request the boAt Wave Sigma 3 in Metal Black as my preferred alternative. Dispatch Fast

@guhanjan We regret to learn about your situation. Could you please confirm whether you have reset the device? This information will enable us to assist you further.

@RockWithboAt Today again I had some one talk in my ear buds in Marathi. With no Bluetooth inputs

@Vipshiv123 Hi, we are sorry to hear that you have gone through the trouble. Kindly share with us the details of your concern here so that we can assist you in a better manner. -Sam

@RockWithboAt Showing Upgrade Premium, Send Message 😔

@Sumit700761 The end-to-end replacement process will take 14-20 days. Please feel free to reach out to us for any further assistance.

@RockWithboAt When I make new complaint it's says claim limit exceeded

@boatheadindia @RockWithboAt @amangupta0303 boat me kayi baar complaint kr chuka koi help nhi ho rhi maine March 2026 me home theatre purchase Kiya tha 10 din me hi kharab ho gya ticket number 65101577 koi resolution nhi ho rha baar baar complaint close kr dete hai

@Sumit700761 Hi Sumit, we apologize for the inconvenience caused to you. We have shared with you an SMS that is valid for 24 hours. Once you receive the link, please verify your mobile number using the OTP and complete the warranty claim form.

@ishushankhwar47 Hi! Sorry for the inconvenience you had to go through. We have highlighted your concern to the respective team. We look forward for a quick resolution to it. Will surely keep you updated within 24-48 hours. -Sam

@RockWithboAt Hey, It’s already the 3rd day since pickup was promised within 48–72 hours. Courier called but didn’t come. Kindly arrange pickup urgently....

@RockWithboAt Received a “replacement” which looks used/tampered – broken seal, scratches, and even a missing ear tip (Ticket ID: 65117893). I have full unboxing video proof. Is this the quality of warranty service? Need urgent resolution.

@OjhasG Hello, we are sorry to hear about the trouble you experienced. We have forwarded your issue to the appropriate team and will provide you with an update within 48 hours. -Sam

@RockWithboAt Hello @RockWithboAt , Here the scenario unfolds like this now and i'll get a call from your customer executive and they will propose to replace the product with cheaper version instead of replacement as there is inventory unavailabilty and they will send the same prodct again

@RockWithboAt 1/1 Hello boAt Team, I am writing to express my dissatisfaction regarding a recent warranty replacement request for my Boat Bassheads 122 ANC earphones. The original product was not functioning properly, and I raised a replacement claim accordingly.

@OjhasG Hi, we regret to learn about the inconvenience you had to go through. We have escalated it to our concerned team, we will give you an update within 48 hours. -Sam

@RockWithboAt Hello @RockWithboAt , Its again in the loop as i can see the inventory isn't available for the product and same type of issue you have faced in ticket number : 65142307 and issued the same product which i have sent back. its repeating again

@chetan0804 Please feel free to reach out to us for any further assistance.

UPDATE: VICTORY! 🏆 After 19 days of harassment and them repeatedly trying to force a cheap ₹1200 downgrade on me, @RockWithboAt’s head office finally called today. Once I filed an NCH Grievance and sent a legal notice, their "system limitations" magically disappeared.

@chetan0804 Bluedart will handle the delivery with AWB number 76960991413. You can track the status by referring to the provided link - …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket.

@chetan0804 Hello Chetan, we apologize for the inconvenience. We reviewed ticket ID 64928980 and confirmed that the replacement item, Nirvana Ion ANC Pro Crystal Black, is on its way. It will be dispatched within the next 48 hours and is expected to reach you in 4-5 days.

@rahult_tiwari You can track your service ticket number here - …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket The end-to-end process will take 10-14 days. -Sam

@RockWithboAt Ok

@RockWithboAt @amangupta0303 Dear Team,As i Receive the New Device but Again Right Side Not Connecting Blutooth Please Refund Amount and Collect your Device.After the Replacement again Got issue with Product.kindly share link to for refund process, wating for reply.

@rahult_tiwari Hi, we apologize for the inconvenience caused to you. The pickup of your product unit has been arranged for your service ticket number 65273499. Our courier partner team from Bluedart having AWB: 90500418643 will pick up your product within 24 hours.

@Bannaji29 We are sorry for the trouble this caused! We know it can be annoying. Don't worry. We have told our team about your issue and will update you in 24-48 hours.

@RockWithboAt No one came to my address today, why this delay. They did 2-3 miscall to me to show that we came but you didn't meet. Why @delhivery @boat

क्या सर्विस हे यार @delhivery @RockWithboAt पिछले 2-3 दिनों से इस ऑर्डर का वेट कर रहा हूं, क्यों नहीं आ पा रहा हे।

@raviedu You can use the service ticket number 65304660 for tracking the status of your complaint on …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket Feel free to reach out to us for further assistance. -Sam

Hi @RockWithboAt @delhivery R u playing with the warranty? As promised no pickup, no call, again and again rescheduling? warranty replacement service ticket number 65036531, Delhivery (35022120016134), u cancelled without calling me, why this lie as customer request?

@raviedu Once verification is completed, we will update you whether original product will be dispatched or a replacement. Once dispatched, your package will be delivered to your doorstep within 4-5 days.