Roku Support

@JLGlazer Hi Jennifer! If your Roku remote still isn’t pairing after following the steps online. Let's try using fresh batteries and see if the status light flashes when pairing. More tips here: bit.ly/4dH3fav. DM us your remote type for more help! x.com/messages/compo…

@RokuSupport hello. I’m trying to re-pair my remote. I followed online instructions and it’s still not working. Please advise.

@edj_25 You're welcome! 💜 If there's anything else we can do, just send us a DM or visit our website at bit.ly/3DogtaA. Thanks. x.com/messages/compo…

@RokuSupport Okay i will thank you

@Tubi I have @Roku I don't see Season 2 of Safe Space by @KevOnStage. I ONLY see Season 1. I click All Episodes theres only 1 Season. The tubi Version is 3.10.38 I've click Update Tubi app on Roku and still not there. @RokuSupport Obviously don't know if its roku or tubi problem

@ashubert Hi there! We’d like to help with the Roku Mobile and MLB app issue you're experiencing. Does the keyboard fail to appear only in the MLB app, or same with other apps too? In the meantime, try giving your Roku Mobile app a quick update to see if that helps. We're just a DM away! x.com/messages/compo…

@RokuSupport this app is incredibly buggy. Major problems with the YouTube app for Roku as well all linked to the mobile app private listening. I've reported all this shit. You guys act like you've already been taken over by Fox News

@RokuSupport I don't know what's happened to Roku lately, more fucking problems w app for iPhone. MLB app > login prompt pops enter the text. But you can't because you have to go to email field. And when you click there, even clicking keyboard icon doesn't work.

@VakomSunrunner Hey there! The Transformers (1984) episodes shouldn't be out of sequence, and those season mix-ups shouldn't be happening. We’ve shared this with our team for review and will update you once we have more info. You can DM📩 us if you have other questions. x.com/messages/compo…

@Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.

@katelyngrene Hi Katelyn! If you were charged for a service you didn't authorize. Please send us more details via DM so we can further assist you. Thank you! x.com/messages/compo…

@RokuSupport I’m being charged $27.97 monthly by Roku even though I have no open subscriptions or purchases. I e-mailed customer service 2 weeks ago and no response. I’ve resorted to deleting my Roku account.

@Remchester308 Hey there! The Soccer Zone can't be hidden on your Home menu? Mind sending us a DM so we can take a look? We'll help you from there. 📩 x.com/messages/compo…

@RokuSupport I've hid this every day since it appeared yet it keeps showing up! Also sports is hidden is soccer not a sport?

@ashubert Hey there! If Private Listening in the Roku mobile app is causing YouTube videos to jump back to the beginning, could you let us know if this happens with all content on the YouTube app? Any details you can share via DM will help us assist you further. 📩 x.com/messages/compo…

@RokuSupport @YouTube if you're watching a video on YouTube and you go to private listing as soon as you hit private listening button on the app the YouTube video immediately goes to the very beginning.

@roku @YouTube problem with private listening on iPhone app. If you get a call, or switch to IG for a minute, anything that requires sound, YouTube will pause and then when you close whatever that app is YouTube resumes but automatically restarts the video from the beginning.

@wordsquire Hey there! If Rectify is only playing with Spanish audio and subtitles, could you share a quick video or picture via DM 📩? We’d like to investigate this further. x.com/messages/compo…

@RokuSupport The Roku version of Rectify (Season 1, Episodes 1 and 2) is playing only in Spanish audio with Spanish subtitles. My Roku language is set to English, and other Roku Channel programs play in English. There's no option to select English audio. Is English available?

@rousupport The Roku version of Rectify (Season 1, Episodes 1 and 2) is playing only in Spanish audio with Spanish subtitles. My Roku language is set to English, and other Roku Channel programs play in English. There's no option to select English audio. Is English available?

@c1946b Hi, again! That shouldn't happen. Could you send us a photo of the issue via DMs? We'll try to look closer. 📩 x.com/messages/compo…

@RokuSupport Done all that it’s been going on for awhile. And the station loses sound too it’s just things in CW but mostly oreilly races

@RokuSupport what is going on with the CW channel during oreilly series nascar races , screen freeze says loading….i have to go to another channel then switch back. I by passed the Roku and ran the YouTubeTV app from the tv and did not have any issues. Been happening for months

@PixelOld Hey there! After a factory reset, your Roku shouldn’t be asking you to reformat the SD card or restart every time. Let’s dig into it so we can get this working the way it should. Send us a DM, and we'll jump right in!📩 x.com/messages/compo…

@RokuSupport hi. I recently did a factory reset on my 4670x and know almost every time I need to restart my device. I need to reformat the card.I need to restart because it won’t remember that I have subscriptions. Before I need to format every once awhile

@RSummers0 Hey there! Having issues accessing the content you want to watch? A quick reboot usually helps. Just go to Settings > System > Power (skip this step if you don’t see it) > System Restart. More details here: bit.ly/4eM4jMt. If you need anything else, we’re just a DM away. x.com/messages/compo…

@RokuSupport I sent a private message to Roku about a channel saying it's expired today but one episode was yesterday and one is tomorrow. But, it says today but it won't change until tomorrow. I don't understand why?

🚨 Some Roku services are affected by the ongoing AWS outage, including device activation, adding channels, and certain streaming services. We’re working to restore functionality and appreciate your patience.

@2lightkilla Hello, Stan! Getting unauthorized debits isn't something that we expect to happen. Could you please send us a screenshot of the charge description via DM 📩 so that we can look into this for you? Thanks. x.com/messages/compo…

@RokuSupport Roku sucks ass there's unauthorized debits on my account and there's no way to contact them

@Rusty91104 Hi Juggy! If you’re having trouble with your Roku mobile app remote, could you let us know what device and app version you’re using? Also, does the remote stop responding only when the screensaver turns on, or at other times too? Please DM us with the details! x.com/messages/compo…

@RokuSupport hey can I get some help,, iOS Roku remote on the app,, becomes unresponsive once the screen saver comes on

@mobydee71 Thanks for the update, Darren! If you're still unable to access the Disney app, we suggest contacting the app provider for further assistance here: bit.ly/4a5T24h. Hope this helps!

@RokuSupport It was @DisneyPlusHelp fault

@DisneyPlusHelp ?? #disneyplus @RokuSupport

@falecomzabel Hello, André! Thanks for sharing a short clip of what's happening on your Roku. Let's try a system reboot: Go to Settings > System > Power > System Restart. Once it's back, try the app again. For more info: bit.ly/4eM4jMt. Send us a DM and let us know if that works. 📩 x.com/messages/compo…

@RokuSupport I need some explanation about this bug

@built Hi, Matt! If your card expired and the system isn’t taking any new ones, that means the payment info didn’t fully update on the account. Mind trying it directly on the device? More tips here: bit.ly/4aMoZkz. Still refuses to update? Send us a quick DM. 📩

@RokuSupport card expired. Why doesn't billing accept *any* new card?

@rico2946 Hi Ricardo! We want to help you get Fox News working smoothly on your Roku. Please try restarting your device by going to Settings > System > Power (if available) > System restart. For more tips, visit here: bit.ly/4dH7Sl4. Let us know via DM how it goes! 📩 x.com/messages/compo…

@RokuSupport Why is it that Fox News Channel is so hard to watch using Roku. I need to reselect Fox News numerous times before I get the channel, sometimes I just give up. Is that the idea? Just give up?