rotimatic

@dsggujar Hello Dhanendra, we apologize for the delay caused. Please share your registered mail ID along with your order ID through DM to assist you with further updates. twitter.com/messages/compo…

@rotimatic Ordered Rotimatic Next in April and paid for expedited shipping with a promised 4-week delivery. It’s been 7+ weeks, still not shipped. Was told FedEx issue would be resolved by May 12, but no updates since. Very disappointing.

@sameerahmed18 Hello Sameer, we are sincerely sorry for the inconvenience caused to you. Kindly share your registered mail ID via DM so that we can take a closer look at your concern and assist you further to get it sorted at the earliest. twitter.com/messages/compo…

Pathetic customer service by @rotimatic - @TheFarahKhan - the brand you endorse are cheating customers and not responding to emails. This is not a BETTER WAY TO DO BUSINESS!!!!

@sagar16986 Hello Sagar, we are sorry for the experience you have encountered so far. We have responded to your DM. Please check. Thank you.

@rotimatic @PranotiNagarkar Please provide a response atleast on a public platform. What example are you setting for other customers here? Come on, how hard is it to help a loyal and paying customer. Thoughts @rotimatic @PranotiNagarkar ?

@rotimatic What would it take to get a response from you? I am trying to get some help for the last few weeks and feel really helpless at this point. What is the point in purchasing the machine and the warranty if there is no customer support? Please help. Do not close the ticket

@AbhinavNPandey @rotimaticHQ Additionally, your order has been added to priority list. For more details, please refer to the mail sent to you on your registered mail inbox/spam folder. Thank you. (2/2)

@rotimaticHQ @rotimatic It been more than a month but I am not seeing any progress on my order 82697. I sent multiple emails on support@zimplistic.com, support@rotimatic.com, tried reaching customer care on app but no reply yet from you. This is ridiculously frustrating

@AbhinavNPandey Hello Abhinav, we apologize on behalf of the team for the communication gap caused here. To assist you better, we have raised your concern to the relevant team. (1/2)

@InitCommonSense Hello, we are truly sorry for the hassle your friend has been through. To assist you better, kindly share the registered mail ID through DM. twitter.com/messages/compo…

Hi all my followers, if you can see this, please can you help spread the word for a friend? He's been waiting for months to get his replacement machine via his extended warranty, and he's not has any response from the idiots at @rotimatic . Your reach can help him.

@RaghavSPuranik Hello Raghav, we have shared an update with you through DM. Thank you.

@ArpitJhaveri @rotimatic My case - 1. First machine broke after 3 weeks and got replacement 2. Second machine broke on 1st roti itself 3. Another replacement, Third machine broke after 2 weeks So got refund and now they aren't responding to take machine 1 and 2 back with label...thanks @rotimatic

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@drcjs93 Hello Charanjeet, we are truly sorry for the hassle caused. Our relevant team lead has reached out to you through mail for further assistance. Kindly take a look at it.

@rotimatic my #RotimaticNext never worked since it arrived&noone bothered 2 respond back 2 my complaint.looks like most people (on X) have same issue abt this piece of garbage.I’m going 2 take screenshot of all these&file complaint 2 Singapore authority 4 unfair business practice

@RaghavSPuranik Hello Raghav, we are truly sorry for the delay caused in getting back to you. Kindly share your registered mail ID through DM so that we can right away look into your concern for further assistance. twitter.com/messages/compo…

@Soni_Kartik @rotimatic @PranotiNagarkar Don't fall for it....take your money back

Soft, warm, and fluffy rotis whenever you want them. #RotimaticNext Know More👉Link in Bio! [RotimaticNext, testimonial,happinessishomemade, RotimaticNextReview, RotimaticNextTestimony, Rotiamtic, Honest Review,Automaticrotimaker, Kitchen tech, rotis]

@pratiknet Hello Pratik, we apologize for the delay caused. We would like to inform you that your replacement is currently in transit. For more details, please check the mail sent you on your registered mail ID. Thank you.

Update: I had a written confirmation from #Rotimatic "CEO escalations" team that replacement machine will be shipped by May 11 and tracking no will be shared by May 13. Guess what, no updates so far. I sent a follow up 40 hours ago, response awaited. @rotimatic please advise 🙏

@yashmdixit Hello Yash, we apologize for the inconvenience caused. We have shared an update with you through DM. Please take a moment to check the same. Thank you.

@rotimatic @rotimatic @PranotiNagarkar I have not heard back from any of your support team regarding replacement or refund of my Rotimatic unit in past 4+ months. Why are you stealing customer’s money?

@Satarupa_doc Hello Satarupa, we are sorry about the wait. To assist you better, we have responded to your DM requesting you a few details. Kindly take a moment to check and help us with it. Thank you.

@rotimatic Extremely disappointed with your product and the worst customer care ever. The first replacement was faulty. We returned it and waiting for over 5 months for another replacement as we are still covered by warranty. Despite numerous emails and escalation there is no progress. Scam

Being far from home makes it feel extra special when someone makes rotis for you—especially when it’s a machine and they come out automatically! Know More👉Link in Bio! [RotimaticNext, testimonial,happinessishomemade, RotimaticNextTestimony, Honest Review,Automatic roti robot]

@avyanjalijha Hello Anjali, we are extremely sorry for the hassle caused. We have responded to you via DM. Thank you.

@rotimatic Tired of hearing “please wait” again and again. The payment/refund delay has been extremely frustrating. This experience has completely reduced my trust in the company.

@KokalaAbhilash Thank you for the details, Abhilash. We have shared an update with you through DM. Please check.

@rotimatic @rotimatic Shared all the details please check

@gauravgandhi999 Thank you for the details, Gaurav. We have highlighted regarding this to the lead for further assistance. The team will be reaching out to you soon.

@rotimatic I checked already and have not received email. Inly one email was received wherein it is mentioned that customer support expert Parul will reach out to me. Post that I have sent multiple emails but no response have been received. Could you please escalate.

@rotimatic Hi team, i have raised an issue with my Rotimatic machine and waiting for answer since 4 days. Could you please reaxh out to me urgently on my email gauravv.gandhi@gmail.com

@gauravgandhi999 We request you to check registered mail ID associated with your Rotimatic purchase as our relevant team has already shared a mail with you requesting further details to assist you in this regard. Also, please avoid sharing your personal details like mail ID on public platform.

@rotimatic You can reach out to me at Gauravv.gandhi@gmail.com

@KokalaAbhilash Hello Abhilash, we have responded to your DM requesting for a few details. Please check and help us with those to assist you further. Thank you.

@rotimatic @rotimatic sent the details in DM. Kindly check and let me know

@abhi8567971 We have received your DM and have sent an update, Abhishek. Kindly check. Thank you.

@rotimatic I had shared my registered email id in December 2025 with you. I shared it again just now via private message.

@rotimatic My Rotimatic unit has been non-functional since 8 weeks. Support approved a replacement under extended warranty, but after 8 weeks there’s still no ship date or tracking. Please escalate and provide a firm update

@Lovefax Hello Santosh, we are saddened to hear that. To assist you better, we have responded to your DM. Kindly check. Thank you.

@rotimatic Its been 6 months no replies from customer care team I really feel cheated .

@madlyhonest1 Hello, we are sorry for the trouble you have faced with the machine. We would like to get this right for you. Kindly share your registered mail ID via DM for further assistance. Thank you. twitter.com/messages/compo…

@rotimatic ???????

@rotimatic - I will also be tagging Rishi Israni on LinkedIn so everyone knows that you are fraud company